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Added 11 mins ago
ER
sales and distribution manager
ECLIPSE ROOFING LTD
Toronto, ON · Etobicoke, ON
- Full-time
Work with the marketing department to understand and communicate marketing messages to the field
Added 11 mins ago
SC
Senior Manager Sustainability
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…us and let us show you why Sysco is at the heart of food and…
Added 11 mins ago
MU
Director, Security Operations and Emergency Management - Campus Safety and Security
MacEwan University
AB · Edmonton, AB
- Full-time
The established competence to set clear expectations, support manager decision-making, monitor performance, address operational issues, and promote accountability, consistency, and service…
Added 13 mins ago
A
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bien-être / santé: Programme d’Aide aux Employé.e.s (PAE), programme de rabais et service médical sur site.
Added 13 mins ago
GT
Technical Sales Specialist-BC
Greenworks Tools Canada
East Gwillimbury, ON
- $80,000 to $90,000 CAD / year
- Full-time
…This position will work closely with their assigned Territory Manager and authorized Greenworks Commercial Dealers within their assigned…
Added 13 mins ago
G
Medical Science Liaison, Hematology-Oncology (Ontario)
GSK
Mississauga, ON · Field Worker - CAN
- Full-time
This role is field-based and reports directly to MSL Liaison Manager, Hematology-Oncology. The ideal candidate will reside in Ontario.
Added 13 mins ago
Continuous Improvement Manager
Aecon
Hamilton, ON
…will bring 14 kilometres of modern, reliable and frequent LRT service across Hamilton’s downtown…
Added 28 mins ago
General Manager
ASSA ABLOY
Winnipeg, MB
The General Manager is responsible for the overall leadership, operational performance, and profitability of Wallace Perimeter Security. Reporting to the Managing Director, North America,…
Added 28 mins ago
CS
Assistant Manager Suites
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The Suites Assistant Manager supports the day-to-day operation of premium suite hospitality, helping deliver exceptional guest experiences in a fast-paced sports and entertainment…
Added 28 mins ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
We are hiring for a Manager, Patient Access & Community Transition (PACT) to join our innovative and supportive leadership team at Eagle Ridge Hospital in Port Moody, B.C! This is an…
Added 28 mins ago
SJ
Manager, Employee & Labour Relations (Non-Acute)
St. Joseph's Healthcare Hamilton
Brantford, ON · Guelph, ON · Hamilton, ON · St Josephs Health Centre Guelph
- Full-time
The Manager, Employee & Labour Relations (Non‑Acute) is an expert for labour and employee relations within their Long‑Term Care Homes and Post‑Acute Care portfolio. This role provides…
Added 42 mins ago
O(
Bilingual Claims Adjuster, Automobile
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
…regulatory and contractual compliance, and adhering to organization service standards, operational targets and core competencies. Reporting to the National Auto Claims Manager, the core…
Added 42 mins ago
TS
Shelter Worker
The Salvation Army in Canada
Campbell River, BC
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 42 mins ago
AC
Mechanical Designer
Atlas Copco Group
Burlington, ON
- Full-time
…our mechanical designing team reporting to Mechanical Design Manager. In this role, your mission is to create designs and technical drawings for rotating machinery and equipment. They will…
Added 42 mins ago
SI
Seed Sales and Marketing Support (Summer Intern)
Sevita International
ON · Inkerman, ON
- Full-time
…Marketing Assistant to support the seed team with their customer service and advertising efforts. The successful candidate will work closely with the sales and marketing teams and report to…
Added 43 mins ago
AI
Accounts Payable Manager
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Senior Manager, Corporate Accounting, the Accounts Payable Manager will play a key leadership role within AIM’s Finance Shared Services Center (FSSC). The incumbent will be…
Added 43 mins ago
AI
Strategic Sourcing Manager
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Director, Procurement, the Strategic Sourcing Manager is responsible for leading the organization’s strategic sourcing function and developing sourcing strategies aimed at…
Added 43 mins ago
Nurse Team Lead - GAU-B
CAMH
Toronto, ON
The GAU B is currently seeking a full-time, permanent Team Lead. Reporting to the Manager and working collaboratively with the Geriatrics Program practice leadership group, the Team Lead…
Added 43 mins ago
DC
Operations Supervisor - Part Time - Toronto
Diabetes Canada / National Diabetes Trust
Toronto, ON
- Part-time
…actively seeking a part-time Operations Supervisor to join our field operations team in…
Added 43 mins ago
ER
Project Coordinator - Roofing Projects
Empire Roofing
Windsor, ON
- Full-time
Support the assigned Project Manager with all project-related administrative tasks.
Added 43 mins ago
C
Guest Attendant
Chartwell
Windsor, ON
- Part-time
Are you passionate about making a difference in the lives of older adults through compassionate care and exceptional service? As a Guest Attendant at Chartwell, you’ll provide personal…
Added 58 mins ago
JI
Overnight Freight Flow Associate
J.D. Irving, Limited
Fredericton, NB
- Part-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 58 mins ago
JI
Human Resources Business Partner - Bilingual (FR/EN)
J.D. Irving, Limited
Moncton, NB
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 58 mins ago
B
Operations Associate
BMO
Halifax, NS · Nova_Ctr
- Full-time
Performs various operational activities to meet business objectives, client needs, and maintain overall service levels.
Added 58 mins ago
B
Client Service Assistant
BMO
Waterloo, ON · MARS
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client…

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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