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Added 3 mins ago
NM
Bar manager
Northern Motor Inn
Thornhill, BC
- $38.5 to $40 CAD / hour
- Full-time
- On-site
Added 9 mins ago
XT
Chauffeur local classe 1/Local Class 1 Driver - Vaudreuil
XTL Transport, Logistics, Distribution
Dorval, QC
- Full-time
…et les attentes de nos clients sont au premier plan de nos opérations, et nous nous efforçons d'offrir un service exceptionnel à chaque…
Added 9 mins ago
BG
Regional Safety Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…responsibility. Together with the corporate health and safety team, operations, and other stakeholders, this position drives our health and safety culture and plays a pivotal role in…
Added 9 mins ago
M
Hospitality Supervisor
MNA
Smoky Lake, AB
- Full-time
…Nekinan “Our Home” in Smoky Lake. Reporting to the Hospitality Manager, the successful candidate will be responsible for providing exceptional guest service and ensuring day to day property…
Added 9 mins ago
B
Regional Support Manager, Estate and Trust, Private Wealth
BMO
London, ON · Ottawa, ON · Vaughan, ON · Waterloo, ON · Montreal, QC · Halifax, NS · IBMM
- Full-time
The Support Manager plays a critical role in overseeing the day-to-day operations of the GOA and Quebec Trust teams, ensuring that processes are executed efficiently, consistently, and in…
Added 9 mins ago
Bakery Utility Clerk (Strathmore)
Calgary Co-op
Strathmore, AB
…Clerk position reports directly to the Bakery Supervisor/Bakery Manager, and the main responsibilities…
Added 9 mins ago
A
Market Fundamentals Analyst (18-mos Fixed-Term)
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Generation Forecasting & Resource Adequacy, we are looking for a Market Fundamentals Analyst for an 18-month term. You will support forecasting and market analysis…
Added 9 mins ago
A
Market Fundamentals Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Generation Forecasting & Resource Adequacy, we are looking for a Market Fundamentals Analyst to lead and support forecasting and market analysis initiatives that…
Added 11 mins ago
TG
Information technology (IT) service delivery manager
TechVest Global Solutions Inc.
Mississauga, ON
- From $175,000 CAD / year
- Full-time
- On-site
Added 23 mins ago
ES
Deskside Analyst I
eHealth Saskatchewan
Moose Jaw, SK
- Full-time
Reporting to the Manager, Deskside Operations Rural South, you will:
Added 23 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Timmins, ON
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 23 mins ago
WC
Analyst, People Partner
Walmart Canada
Mississauga, ON
- Full-time
…processes, reduce administrative burden, and enhance associate and manager…
Added 23 mins ago
WC
(CAN) Co-Manager
Walmart Canada
Belleville, ON
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
Added 23 mins ago
ST
Architectural & Design Sales Consultant
Stone Tile International
Vancouver, BC
- Full-time
Resolve issues quickly and professionally, coordinating with operations, logistics and management to protect the relationship.
Added 23 mins ago
WC
Self Checkout Attendant
Walmart Canada
Woodstock, ON
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 23 mins ago
WN
Cyber Security Manager
WCB Nova Scotia
Dartmouth, NS
- Full-time
The Cybersecurity Manager will lead the day-to-day cybersecurity activities of WCB, while managing and mentoring a technical security team. This role is responsible for overseeing a team of…
Added 23 mins ago
TL
Office Manager
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
Ricketts Harris LLP, a full-service boutique law firm located in the financial district, is looking for an Office Manager. We offer a friendly, thoughtful work environment and competitive…
Added 23 mins ago
C
Supervisor - SOC
CDW
Toronto, ON
- Full-time
As a Supervisor, Security Operations Centre, you will play a paramount role in the effectiveness of Cybersecurity Operation within our Security Operation Centre (SOC). You will lead, coach,…
Added 24 mins ago
Business Development, Power Automation (Ovation)
Spartan Controls Ltd.
Edmonton, AB · Calgary, AB
…automation we assist customers improving their Safety, Reliability, Operations and…
Added 24 mins ago
Simulation Centre Coordinator
NorQuest College
Edmonton, AB
Reporting to the Manager, Olson Centre for Health Simulation, the Simulation Centre Coordinator provides centralized operational, administrative, and service coordination for the Olson…
Added 24 mins ago
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Scotiabank
Moncton, NB
As an Intraday Analyst, you will help keep our Contact Centre operations running smoothly by monitoring staffing, call volumes and service levels in real time. Reporting directly to the…
Added 24 mins ago
C
General Manager
Chipotle
Canada
- Full-time
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 24 mins ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Mentor other engineers through code review, design discussion, and day-to-day guidance, as an individual contributor rather than a people manager.
Added 39 mins ago
Production Shift Supervisor
Ferrero
Brantford, ON
…availability (raw materials, packaging, and people) following Manager…
Added 39 mins ago
L
Financial Service Representative - LendDirect Office 1556
LendDirect
Calgary, AB
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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