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Added 1 min ago
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Operations Manager
BGIS
Edmonton, AB
- Full-time
The Operations Manager is responsible for providing leadership, operational oversight, strategic direction, and innovation across assigned facilities, portfolios, and service delivery…
Added 14 mins ago
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Project Manager
Rally Engineering
Sherwood Park, AB
- Full-time
Rally Engineering Inc (“Rally”) is seeking an experienced Project Manager with a strong process or mechanical engineering background to lead EPC projects from design to completion. This…
Added 14 mins ago
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Senior PM
SynergyLoft
AB · Edmonton, AB
- $95 to $102 CAD / hour
- Contract
Role Description: Project Manager - Supply Chain
Added 14 mins ago
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Chef de projet - aménagement paysager / Project Manager - Landscaping
Quantum Management Services Ltd.
Montreal, QC
- $100,000 CAD / year
- Full-time
Are you a highly organized Project Manager who thrives in fast-paced, project-driven environments?
Added 14 mins ago
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Project Manager - Construction and Energy Efficiency at Toronto!
Equans Services Canada & US
Toronto, ON
- Full-time
quans is looking for a Project Manager - Construction and Energy Efficiency at Toronto!
Added 14 mins ago
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Sr. Community Developer - Rainbow Six Siege
Ubisoft
Montreal, QC
- Full-time
Collaborate with portfolio’s Social Media Manager to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
Added 14 mins ago
SS
General Manager - Steel & Fabrication Industry
Summit Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role commands the full Ontario operation, providing high‑level direction across sales, estimating, project delivery, detailing, fabrication, logistics, and installation. With multiple…
Added 14 mins ago
SO
Account Manager
Space Ops
Hamilton, ON
- $70,000 to $80,500 CAD / year
- Full-time
The Account Manager is responsible for building and maintaining strong merchant relationships while ensuring the successful delivery of products and services that meet customer needs. This…
Added 14 mins ago
ME
Bookkeeper
MNP Executive Search & Professional Recruitment
Newmarket, ON
- Full-time
Work closely with the Office Manager and operations team to improve the flow of financial and project information.
Added 16 mins ago
Technical Services Manager (Laser Technology Specialist)
BWXT
Kitchener, ON
As our Technical Services Manager you will provide leadership, technical oversight, and day-to-day management for Technical Specialists and Technicians supporting highly technical field…
Added 16 mins ago
VC
Project Coordinator
Valard Construction
Calgary, AB
- Full-time
Reporting to the Director, Transmission Western Canada, we are seeking an experienced Construction Project Coordinator to support the planning, execution, and delivery of large electrical…
Added 16 mins ago
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
…awards into purchase orders, and tracks commitments through delivery while maintaining alignment with project budgets, technical requirements, governance controls, and site…
Added 16 mins ago
Manager, Summer Accommodations (Term)
University of Toronto
Toronto, ON
Reporting to the Dean of Residence & Director of Student Life, the Manager, Summer Accommodations provides primary leadership for the portfolio and is responsible for the overall planning,…
Added 31 mins ago
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Manager, Commercial Intelligence
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Commercial Performance & Governance, the Manager, Commercial Intelligence is responsible for building and advancing the Commercial Intelligence function across…
Added 31 mins ago
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Senior Events Manager (12 month contract)
Xero
Remote, Canada
- Full-time
- Remote
You bring comprehensive experience in end-to-end event management, marketing project delivery, and event technology platforms.
Added 31 mins ago
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Marketing Communication Manager - CA (6 month contract)
Xero
Remote, Canada
- Full-time
- Remote
As Marketing Communications Manager for Canada, you will play a key role in building Xero's profile and deepening customer connection across the region during a six-month contract. You will…
Added 31 mins ago
AG
Electrical & Controls Project Engineer
Artemis Gold - Blackwater Project
Vancouver, BC
- Other
Reporting to the Engineering Manager - Capital Projects the Electrical and Controls Project Engineer is responsible for design and overseeing the planning, execution, and commissioning of…
Added 45 mins ago
BC
Excavator Operator
BRUSH careers
NS · Inverness, NS
- Full-time
…BRUSH Power Solutions Scotland Operations team, supporting the delivery of power infrastructure, cable installation and civil engineering projects across the north of…
Added 45 mins ago
VC
Executive Assistant - VP
VON Canada
ON · Ontario, Canada
- $30.9 to $32.83 CAD / hour
- Part-time
…department and functional areas, by ensuring accurate and timely delivery of senior level administrative services and providing support and direction on appropriate course of action to…
Added 45 mins ago
PM
Senior Project Manager
Pineberry Manufacturing Inc.
Oakville, ON
- Full-time
Role Description The Senior Project Manager is a full-time, on-site role based in Oakville, ON, responsible for leading complex automation and packaging projects from initiation through…
Added 45 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team.
Added 45 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
…and executive‑level engagement. The Senior Customer Success Manager acts as a trusted advisor to senior stakeholders, leads multi‑year customer success strategies, and orchestrates…
Added 45 mins ago
VC
Project Coordinator
Valard Construction
Calgary, AB
- Full-time
Reporting to the Director, Transmission Western Canada, we are seeking an experienced Construction Project Coordinator to support the planning, execution, and delivery of large electrical…
Added 45 mins ago
X
Senior Events Manager (12 month contract)
Xero
Toronto, ON
- Contract
You bring comprehensive experience in end-to-end event management, marketing project delivery, and event technology platforms.
Added 45 mins ago
D
Junior project management
Dexian
Montreal, QC · Greater Montreal Metropolitan Area
- $35 to $40 CAD / hour
- Contract
The Junior Project Manager will support the planning, coordination, governance, and delivery of the AGT PLM360 digital transformation program. Working under the guidance of the Senior…

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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