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Added 1 min ago
CO
Police Officer
City of Saint John
Saint John, NB
- Full-time
a minimum of three years of satisfactory full time service as a member of any police force in Canada.
Added 1 min ago
CC
Part-Time Merchandiser
Coca-Cola Canada Bottling Limited
Barrie, ON
- Part-time
…more than just ambassadors; they are champions of superior…
Added 1 min ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Added 1 min ago
E
Bit Technician Direct Delivery Driver
Epiroc
Rouyn-Noranda, QC
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 1 min ago
B
Service Desk Analyst
BGIS
Toronto, ON
- Full-time
Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and infrastructure, experienced by BGIS…
Added 1 min ago
UI
Driver - Part Time
UAP Inc.
Stoney Creek, NB
- $19.25 to $20.45 CAD / hour
Our NAPA team is expanding! We are looking for a part time delivery driver to transport automotive parts and equipment to customers.
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SS
Senior Sales Representative
Summit Search Group
AB · Greater Edmonton Metropolitan Area
- $180,000 to $200,000 CAD / year
- Full-time
Meet with customers to understand upcoming projects, service requirements, and potential opportunities.
Added 1 min ago
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Future Opportunity - Senior Project Manager, Major Projects
Ledcor
Toronto, ON · Etobicoke, ON
- Full-time
Must have a valid driver's license and the ability to travel to project sites as required.
Added 1 min ago
PE
Experienced Electrician 3yrs +
Pevco Electric
Dartmouth, NS
- Full-time
We’re expanding fast - and so can you. Advance through our five specialized divisions: Residential, Commercial, Service, Solar, and Generators. Receive training, mentorship, and leadership…
Added 1 min ago
CP
Equipment Mechanic / Service Technician
Colin Price Recruitment Services
Brampton, ON
- Full-time
I'm currently recruiting a Heavy Equipment Mechanic / Service Technician for one of my longest-standing clients - an established and highly respected organization within the construction…
Added 1 min ago
CE
Fence Labourer
Cooper Equipment Rentals Limited
Ottawa, ON
- Full-time
Valid Class G/5 driver’s license required, with a clean or satisfactory driver’s abstract (no more than 3 demerit points). You’ll be required to provide a copy of your updated driver’s…
Added 3 mins ago
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Grocery Clerk -Chappelle Food Store
Co-op
AB · Edmonton, AB
- Part-time
Provide prompt, friendly and knowledgeable service to customers in the department
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Food Services Worker
HealthCareersInSask.ca
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- Full-time
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Nurse C - Enterostomal Therapist
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Saskatoon, SK
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ability and willingness to travel within service delivery area
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Food Services Worker
HealthCareersInSask.ca
Melville, SK
Added 3 mins ago
Section Manager, Technical Training
CityofOttawa
Ottawa, ON
Service: Safety, Regulatory, Trng & Dev Service
Added 3 mins ago
Shift Supervisor, Government Complex
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Brantford, ON
…operations run smoothly and providing exceptional customer service. You will work with people from all shifts in a dynamic…
Added 3 mins ago
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Account Representative I
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Calgary, AB · UAPINC
- Full-time
Valid driver's license required. All company vehicles are subject to continuous video monitoring.
Added 3 mins ago
VC
Powerline Technician (PLT) Apprentices (Unity, SK)
Valard Construction
Unity, SK
- Full-time
Our Saskatchewan Distribution group is expanding to support a multi-year service agreement, with the potential to run through 2032, and we are currently looking to add Powerline Technician…
Added 3 mins ago
VC
Powerline Technician (PLT) Apprentices (Turtleford, SK)
Valard Construction
Turtleford, SK
- Full-time
Our Saskatchewan Distribution group is expanding to support a multi-year service agreement, with the potential to run through 2032, and we are currently looking to add Powerline Technician…
Added 3 mins ago
VC
Powerline Technician (PLT) Apprentices (Lloydminster, SK)
Valard Construction
Lloydminster, SK
- Full-time
Our Saskatchewan Distribution group is expanding to support a multi-year service agreement, with the potential to run through 2032, and we are currently looking to add Powerline Technician…
Added 3 mins ago
VC
Powerline Technician (PLT) Apprentices (Battleford / North Battleford, SK)
Valard Construction
Battleford, SK
- Full-time
Our Saskatchewan Distribution group is expanding to support a multi-year service agreement, with the potential to run through 2032, and we are currently looking to add Powerline Technician…
Added 3 mins ago
VC
Powerline Technician (PLT) Apprentices (Battleford / North Battleford, SK)
Valard Construction
North Battleford, SK
- Full-time
Our Saskatchewan Distribution group is expanding to support a multi-year service agreement, with the potential to run through 2032, and we are currently looking to add Powerline Technician…
Added 3 mins ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Lac la Biche, AB
Possess a valid permanent provincial driver’s license - class 5 or G.
Added 3 mins ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Edson, AB
Possess a valid permanent provincial driver’s license - class 5 or G.

Bird Construction

Digital Services District Support Technician - Corporate

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Digital Services District Support Technician - CorporateReporting to the Manager, Technical Operations, the Digital Services District Support Technician - Corporate will be responsible for level two support for our internal clients via email, ServiceNow tickets, online chat and phones. This role will conduct technical troubleshooting to resolve Incidents. Fulfillment of Service Requests in a timely manner for our internal team members is also in the scope for this role. This position is based in Vancouver, BC.

What You Will Be Working On

Provide Level 1 and Level 2 technical support for desktops, laptops, mobile devices, printers, phones, meeting room technology, and related end-user systems.
Troubleshoot and resolve hardware, software, operating system, Microsoft 365, network, and connectivity issues.
Fulfil service requests including user account administration, software deployment, distribution list management, access requests, and device provisioning.
Monitor and manage incidents and service requests through ServiceNow while ensuring service level targets are met.
Conduct regular site visits to support district offices, project teams, and field operations.
Build strong relationships with local stakeholders and provide exceptional customer service.
Assist with office expansions, relocations, project mobilizations, and technology deployments.
Support hardware lifecycle programs including device refreshes, inventory management, and asset recovery activities.
Escalate complex issues to senior analysts or specialized support teams while ensuring complete documentation and troubleshooting details are provided.
Create and maintain technical documentation, knowledge articles, and standard operating procedures.
Contribute to continuous improvement initiatives, automation opportunities, and service delivery enhancements.
Support the implementation and adoption of enterprise technologies and business applications.
Ensure compliance with IT security standards, policies, and change management processes.
Collaborate effectively with Digital Services team members to ensure consistent support across all regions and business units.
Participate in after-hours support, on-call rotations, and emergency response activities as required.

What We Are Looking For

Diploma or degree in Information Technology, Computer Science, or a related discipline.
5+ years of experience in an IT Service Desk, Desktop Support, or Technical Support role.
Strong troubleshooting skills across Windows operating systems, Microsoft 365, and endpoint technologies.
Experience supporting Active Directory, Entra ID, Intune, and enterprise device management solutions.
Familiarity with ServiceNow an asset.
Knowledge of IT asset management, hardware lifecycle management, and inventory controls.
Excellent customer service, communication, and interpersonal skills.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively as part of a team.
Valid driver's licence and ability to travel to offices and project sites as required.

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

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More about this job

Responsibilities

The Digital Services District Support Technician provides level two technical support for internal clients, resolving hardware, software, and network incidents. The role also involves managing service requests, conducting site visits, and maintaining technical documentation to ensure service level targets are met.

Requirements

Candidates must possess a diploma or degree in Information Technology or a related discipline along with at least 5 years of experience in an IT support role. Proficiency in Windows operating systems, Microsoft 365, and enterprise device management solutions is required, along with a valid driver's licence.

Skills

Technical support
Troubleshooting
Hardware support
Software support
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Device provisioning
Asset management
Customer service
Inventory control
Network connectivity
Technical documentation

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Service Desk
Desktop Support
Windows
Microsoft 365
Active Directory
Entra ID
Intune
ServiceNow
Hardware Lifecycle Management
Inventory Management
Asset Recovery
Technical Troubleshooting
Incident Management
Service Requests
Endpoint Technologies
Network Connectivity
User Account Administration
Software Deployment
IT Security
Change Management
Construction
Infrastructure
Field Operations
Project Mobilization

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