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BIS Safety Software

Course Development Quality Control Specialist

Sherwood Park, AB, Canada

Pay: $55,000 - $65,000 a year
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. As we continue to grow, we're looking for someone with exceptional attention to detail who can help us maintain the quality and accuracy of the online courses available through our platform.

About the Role

As our Course Development Quality Control Specialist, you'll be the final set of eyes on courses before they go live, making sure content, course information, and setup meet our quality standards. You'll also take ownership of our network partner courses, help troubleshoot course-related issues, maintain our course catalogue, and work across teams to keep everything accurate and up to date.

This role is about more than catching mistakes. We’re looking for someone who asks why, notices where processes could be better, and helps prevent problems before they happen. If you're detail-oriented, tech savvy, comfortable working with clients and partners, and enjoy improving the way things work, this role could be a great fit.

This is an in-person role based out of our Sherwood Park, AB office.

\nIn this role, you will be expected to:

Review and test online courses before launch to ensure they meet our quality, accuracy, and functionality standards
Manage course setup, including descriptions, keywords, subscriptions, landing pages, pricing coordination, and other catalogue details
Take ownership of network partner courses from initial quality review through setup, launch, and ongoing correspondence
Review new course submissions against BIS quality standards and clearly communicate required changes to partners and content owners
Maintain the accuracy of course development tracking sheets, records, and supporting documentation
Own the ongoing maintenance of our course catalogue, including scheduled reviews, course updates, and identifying content that needs to be updated or retired
Troubleshoot course-related issues and act as an escalation point for our Customer Experience team
Work with Course Development, Customer Experience, Marketing, Ecommerce, and Accounting to keep course information accurate and launches moving forward
Help maintain and improve the quality controls within our AI-assisted course development process
Identify opportunities to simplify, improve, or automate repetitive quality-control processes
Maintain clear policies, procedures, and documentation for course development and quality-control workflows

You might be the right fit if you:

Have exceptional attention to detail and a knack for spotting inconsistencies others might miss
Can work thoroughly without losing sight of efficiency or spending time on details that don't meaningfully affect quality
Take ownership of your work and follow issues through to resolution rather than simply passing them along
Are naturally curious and want to understand how systems and processes work
Are comfortable working independently, navigating ambiguity, and figuring out what needs to happen next
Enjoy troubleshooting and digging into problems to understand what went wrong
Look for ways to improve processes instead of simply following them because “that's how we've always done it”
Communicate clearly and professionally, including when you need to deliver difficult feedback to a client or partner
Enjoy collaborating across teams and can keep multiple people and moving pieces organized
Are tech savvy, quick to learn new systems, and comfortable experimenting with AI tools

Qualifications we are looking for:

Hands-on experience in a detail-focused role where accuracy, organization, and follow-through were important to your success
Customer-facing experience and confidence communicating directly with clients, partners, or other stakeholders
Strong computer skills and the ability to learn new software and systems quickly
Strong organizational skills with experience managing detailed information, records, or documentation
Comfort working with Microsoft Office, particularly Excel
Practical experience using AI tools and an interest in finding ways they can improve workflows and quality

Bonus points if you have:

Experience with learning management systems, online learning, or course development
A background in data management, records management, or maintaining large amounts of detailed information
Experience with technical writing, SOPs, policies, or process documentation
Experience proofreading, editing, or reviewing content for accuracy and consistency
Knowledge of instructional design or adult learning principles
Experience in health and safety, compliance, or another environment with detailed standards and requirements
Experience improving or automating repetitive processes

Compensation and benefits:

Employee Stock Ownership Plan (ESOP)
Full medical, dental, and vision coverage
Life insurance and disability insurance
Health spending account
Flexible working hours
On-the-job training and growth opportunities
Free on-site parking

$55,000 - $65,000 a year

Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.

About BIS:

BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!

A few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.

How to apply:

Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.

Job ID #T202609-28CCD

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More about this job

Responsibilities

Review and test online courses for accuracy, quality, and functionality, and manage partner course submissions, setup, launches, catalogue details, and ongoing maintenance. Troubleshoot course issues, maintain documentation and tracking records, coordinate with internal teams and partners, and improve quality controls and workflows, including AI-assisted processes.

Requirements

Candidates should have experience in a detail-focused role, strong organizational and computer skills, and confidence communicating with clients, partners, or other stakeholders. They should be comfortable with Microsoft Office, especially Excel, quick to learn new systems, and experienced with AI tools; course development, learning management systems, documentation, proofreading, or process improvement experience is an asset.

Skills

Quality Control
Attention to Detail
Course Review and Testing
Course Catalogue Management
Data and Records Management
Troubleshooting
Process Improvement
Process Automation
AI Tools
Microsoft Excel
Microsoft Office
Customer Communication
Partner Management
Technical Writing
Proofreading and Editing
Cross-Functional Collaboration

Benefits

Employee Stock Ownership Plan
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Insurance
Health Spending Account
Flexible Working Hours
On-the-Job Training
Growth Opportunities
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Course Development
Quality Control
Online Courses
Course Catalogue
Learning Management Systems
AI-Assisted Course Development
Artificial Intelligence Tools
Microsoft Office
Microsoft Excel
Course Submissions
Course Setup
Course Launch
Course Testing
Quality Standards
Data Management
Records Management
Tracking Sheets
Documentation
Standard Operating Procedures
Technical Writing
Proofreading
Editing
Instructional Design
Adult Learning
Health and Safety
Compliance
Customer Experience
Partner Management
Process Improvement
Process Automation

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