Course Development Team Lead

BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. Our team has rebuilt how training gets made and we're looking for a Course Development Team Lead who can rally that team behind a clear plan and get courses across the finish line every single week. 

About the Role

This role takes ownership of how our course catalog gets built and maintained. You'll lead the Course Development team day to day and make sure every course that launches meets our quality bar. You'll also own the operational side: the AI pipeline, the tools the team relies on, and the process for keeping older courses current.

Our strong foundation is built and documented. What we need is someone who learns it fast, earns the team's trust, and then keeps raising the bar on speed, quality, and how the work gets done. The candidates who thrive here have led teams before, can move quickly and are genuinely curious about new tools.

This is an in-person role based out of our Sherwood Park, Alberta office.

In this role, you will be expected to:

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• Deliver the quarterly course roadmap and know exactly where every course sits, from kickoff to launch
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• Approach your work with a project management lens: coordinate the course development team to get courses across the finish line, and drive the quarterly and annual planning that keeps everyone aligned
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• Plan the next quarter and the next year with leadership, using sales and build data to set targets the team can hit
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• Lead and coach the team through weekly status meetings, one-on-ones, and the occasional hard conversation
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• Push back with data when a commitment isn't realistic, using real build timelines to make the case
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• Own the AI course pipeline, calibrating and training it so outputs improve at the source instead of getting fixed after the fact
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• Build the plan for updating older courses, deciding which ones get refreshed and which get rebuilt from scratch
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• Serve as the escalation point for content owners and clients, resolving issues and finding a fair path forward
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• Coordinate client projects and quotes, keeping clients updated and working with accounting on billing
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You might be the right fit if you:

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• Rallied a team behind a new direction, especially one that didn't have buy-in at the start
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• Delivered projects on time at a fast pace, and can show the output to prove it
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• Bring an open mind to a new team, learning how things work and why before you change them
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• Get hands-on with AI and new technology rather than leaving it to someone else
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• Communicate clearly in the middle, balancing what the team needs with what leadership needs
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• Catch the details that matter, like a course title that has to be exactly right before it launches
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• Make decisions and stand behind them, with sound reasoning you can explain
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Qualifications we are looking for:

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• At least 2-3 years of experience leading or managing a team, including a few bumps in the road and the course corrections that came with them
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• A proven track record of running multiple projects from plan to delivery. You don't need a PMP or a background in e-learning, just real evidence that you know how to get a project done
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• Clear written communication, from client status updates to team-wide announcements
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• Hands-on comfort with AI tools and the curiosity to pick up new software quickly
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• Strong organization and tracking skills, including building and maintaining project trackers, timelines, and status reports
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• Comfort working with data to estimate timelines, plan capacity, and back up your decisions
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• Experience managing stakeholder or client relationships, including handling escalations and finding a fair resolutions
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Bonus points if you have:

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• Change management experience
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• A background in AI integration or process optimization
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• Experience in course development, e-learning, or instructional design
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• Management experience across more than one organization
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• Familiarity with course authoring tools like Articulate Storyline
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• Experience quoting or managing client projects
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Compensation and benefits:

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• Employee Stock Ownership Plan (ESOP)
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• Full medical, dental, and vision coverage
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• Life insurance and disability insurance
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• Health spending account
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• Flexible working hours
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• On-the-job training and growth opportunities
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• Free on-site parking
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About BIS:

BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!

A few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.

How to apply:

Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.

Job ID #L202611-09CCD 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.