Find work in Canada.

322,597 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Technical Co-founder (CTO) - AI for Automotive Retail
FutureSight
Canada
Full-time
This isn't a weekend's worth of CRUD. Think dozens of specialist agents organized into a handful of coordinated workflows, sharing one memory, each one earning the right to act on its own…
Added 2 mins ago
Professional Resources Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
Full-time
Hicks Morley is currently seeking a Professional Resources Specialist to join our Toronto office.
Added 2 mins ago
Senior Supply Chain and Distribution Specialist
Spirit of Math Schools Inc.
Toronto, ON
Full-time
Spirit of Math is seeking a Senior Supply Chain and Distribution Specialist to strengthen how materials reach our campuses in Canada and as we grow internationally. This role will source…
Added 3 mins ago
Boutique Senior Stock Specialist - Chinook
Nestle Operational Services Worldwide SA
Calgary, AB
We are looking for a fulltime Senior Stock Specialist to join our team! While leading the stock team, this role’s responsibilities include ensuring efficient daily boutique operations,…
Added 3 mins ago
Export Buyer
AutoCanada Inc.
Winnipeg, MB
$70,000 to $200,000 CAD / year
Full-time
…data-driven and our commitment to our Team Members, customers and operational excellence fuels our…
Added 18 mins ago
Rotating Equipment Specialist
Finning
Prince George, BC · Kamloops, BC · Surrey, BC · Edmonton, AB · Calgary, AB
Full-time
Join Finning as a Rotating Equipment Specialist (RES) and become the trusted advisor behind the successful delivery of Customer Value Agreements (CVAs). In this highly visible role, you'll…
Added 18 mins ago
Customer Implementation Specialist
Bison Transport
Winnipeg, MB
Full-time
The Customer Implementation Specialist is responsible for managing the successful transition of new and awarded business from customer award through operational execution. As a member of…
Added 18 mins ago
Junior Proposal Specialist
ATCO Group
Calgary, AB
Full-time
…both urban and remote environments. Our success is built on operational excellence, strong client relationships, and the expertise of our…
Added 31 mins ago
OT Specialist - Intermediate/Senior
Streamline Control
AB · Edmonton, AB
Full-time
We are looking for a proven OT Specialist to take ownership of industrial infrastructure and cybersecurity across our oil and gas operations. You will lead the design, implementation, and…
Added 31 mins ago
Professional Resources Specialist
Hicks Morley
Toronto, ON
Full-time
We are currently seeking a Professional Resources Specialist to join our Toronto office.
Added 31 mins ago
Intern, Systems Engineering - Avionics and Electrical (Winter 2027)
Bombardier
Mississauga, ON
$17.95 to $31 CAD / hour
Volunteer
Support Bombardier Operational Excellence System by tracking Key Performance Indicators (KPI) governance;
Added 31 mins ago
Intern, Aircraft Performance (Summer 2027)
Bombardier
Mississauga, ON
$17.95 to $31 CAD / hour
Volunteer
The Aircraft Performance team is part of our Engineering organization and is responsible for providing certified and operational performance data that defines the overall capabilities of…
Added 31 mins ago
Intern, Systems Engineering - Hydro Mechanics (Winter 2027)
Bombardier
Mississauga, ON
$17.95 to $31 CAD / hour
Volunteer
Support Bombardier Operational Excellence System by tracking Key Performance Indicators (KPI) governance;
Added 31 mins ago
Freight Operations Specialist
Cargo Spectrum Forwarding Inc
Richmond, BC
Full-time
We are seeking a highly capable Freight Operations Specialist who can step in to manage this hands-on operations role and handle international and domestic shipments from start to finish.…
Added 32 mins ago
Systems Specialist
OCS Ontario Cannabis Store
Toronto, ON
As the Systems Specialist, you will serve as the primary business administrator and subject matter expert for all Customer Care systems, ensuring stable operations while supporting…
Added 32 mins ago
Fulfilment & Inventory Associate
Lisa Gozlan
Toronto, ON
Part-time
Receive incoming product samples and distribute to the Design & Development Specialist.
Added 1 hour ago
Shipping and Receiving Specialist
HCR Permanent Search
Brampton, ON
$65,000 to $75,000 CAD / year
Full-time
Allocate labour resources based on operational requirements and employee competencies.
Added 1 hour ago
Income Tax Support Specialist
The Salvation Army in Canada
Calgary, AB
Part-time
Coordinate and ensure site contacts and IT are set up at each location with equipment, technology, software and other operational requirements are ready.
Added 1 hour ago
Commercial Operations Specialist - MRO
Bird Construction
Fort McMurray, AB · Edmonton, AB · Calgary, AB
Full-time
Commercial Operations Specialist - MROWe are seeking a highly analytical and motivated Commercial Operations Specialist - MRO to join our team. In this role, you will be responsible for…
Added 1 hour ago
Junior Proposal Specialist
ATCO
Calgary, AB
Full-time
…both urban and remote environments. Our success is built on operational excellence, strong client relationships, and the expertise of our…
Added 1 hour ago
Project Specialist
Bureau Veritas
Edmonton, AB
The Project Specialist provides project management and technical leadership for laboratory-related projects and solutions. The role is responsible for the planning, coordination, and…
Added 1 hour ago
Validations & Compliance Specialist
The Fedcap Group
Hamilton, ON
Full-time
This position contributes to tracking operational performance, implementing updated compliance procedures, and maintaining accurate, audit-ready records. The Specialist works closely with…
Added 1 hour ago
Specialist, Operations Reporting and Analysis
Definity Insurance Company
Toronto, ON
Full-time
Reporting to the Senior Manager, PI Operational Planning & Analysis, the Specialist, [PI Operations Reporting & Analysis] plays a key role in supporting Personal Insurance leadership…
Added 1 hour ago
Mental Health Direct Support Specialist - Surrey
CBI Home Health
Surrey, BC
Part-time
As a Mental Health Direct Support Specialist, you will Implement person-centered plans designed to support and assist adults, youth, and children with individual development, community…
Added 1 hour ago
Inuktitut Language Specialist (On-Site)
CBC/Radio-Canada
Iqaluit, NU
Full-time
We are seeking a language specialist, assigned to Inuktitut. You will perform tasks associated with the preparation and on-air presentation of program material on television, radio and…

Bison Transport Inc.

Customer Implementation Specialist

Winnipeg, MB, Canada

Job type: Full-time
Experience: 2-4 years of experience in customer onboarding, implementation, project coordination, customer service, or a related role.
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Customer Implementation Specialist is responsible for managing the successful transition of new and awarded business from customer award through operational execution. As a member of the Pricing team, this role serves as the central point of coordination between Sales, Account Management, Operations, Capacity, and Pricing to deliver best-in-class onboarding experience.

The ideal candidate is highly organized, process-driven, and detail-oriented, with the ability to manage multiple implementations, coordinate cross-functional stakeholders, and ensure customer requirements are accurately translated into operational execution.

Specific Responsibilities include:

Lead the onboarding and implementation of new and awarded business from post-award through go-live.
Develop and manage onboarding plans, timelines, milestones, and deliverables to ensure successful execution.
Serve as the primary point of contact for onboarding-related communication with internal and external stakeholders.
Document, communicate, and validate customer requirements, SOPs, KPIs, and service expectations.
Coordinate cross-functionally with Sales, Account Management, Operations, Capacity, Pricing, and other teams to ensure readiness for launch.
Facilitate internal kickoff meetings and align stakeholders on scope, timelines, responsibilities, and customer expectations.
Oversee customer setup across systems and ensure accuracy of rates, lanes, accessorials, and other critical data.
Maintain onboarding documentation and ensure visibility and accessibility across teams.
Monitor onboarding progress, proactively identify risks, and resolve issues to support a smooth implementation.
Own and maintain onboarding processes, workflows, SOPs, and best practices.
Identify process improvement opportunities and support standardization and automation initiatives.
Deliver a positive onboarding experience by providing regular updates and managing customer expectations throughout implementation.
Conduct post-implementation reviews to assess performance, identify improvement opportunities, and ensure alignment between operational execution and customer requirements.
Support special projects and other duties as assigned.

Our Ideal Candidate will possess:

2-4 years of experience in customer onboarding, implementation, project coordination, customer service, or a related role.
Post-secondary education in Business, Supply Chain, Logistics, Project Management, or a related field.
Experience within the transportation, logistics, or supply chain industry is considered an asset.
Familiarity with customer onboarding, implementation, or operational transition processes.
Experience working with transportation management systems (TMS), CRM platforms, pricing tools, rating systems, or similar business applications.

Experience coordinating cross-functional teams and managing multiple priorities, timelines, and deliverables simultaneously.
Exceptional attention to detail and ability to validate data accuracy, identify discrepancies, and ensure quality execution.

Excellent communication skills with a customer-focused approach.

Ability to document processes, SOPs, business requirements, and customer expectations clearly and accurately.
Proficiency with Microsoft Office, particularly Excel, Word, PowerPoint, and Teams.

This job is classified under NOC Code: 13100

Why Bison:
•   Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
•   Dispersed work environments that promote a healthy work-life balance
•   Meaningful and impactful work and projects with an essential service provider
•   Join our engaging Wellness Program & extracurricular sports teams

About Bison:
•   Celebrating over 50 years in Business
•   Active in giving back through Corporate Social Responsibility and Charitable Giving
•   Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

Apply About employer

More about this job

Responsibilities

The Customer Implementation Specialist manages the transition of new business from award through operational execution by coordinating between Sales, Operations, and Pricing teams. They are responsible for developing onboarding plans, documenting requirements, and ensuring system accuracy to deliver a seamless customer experience.

Requirements

The ideal candidate has 2-4 years of experience in customer onboarding, implementation, or project coordination within the supply chain or logistics industry. A post-secondary education in Business, Supply Chain, or a related field is required, along with proficiency in business applications like TMS and CRM platforms.

Skills

Customer onboarding
Project coordination
Supply chain management
Logistics
CRM platforms
Data accuracy
Process improvement
SOP development
Cross-functional collaboration
Stakeholder management
Microsoft Office
Excel
Communication skills
Detail-oriented

Benefits

Coaching and training
Career development
Wellness program
Extracurricular sports teams
Corporate social responsibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Implementation
Supply Chain
Logistics
Transportation
Onboarding
Project Management
SOP
KPI
TMS
CRM
Pricing
Operational Execution
Stakeholder Management
Process Improvement
Automation
Data Accuracy
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Teams
Business Requirements
Implementation Specialist

Report this job