Dispatch Student
- Winnipeg, MB, Canada
Part-time
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Job details
- Job type
- Part-time
- Posting language
- English
- Posted
Original job description
We are currently recruiting an energetic, results-focused post-secondary student to join our team!
This position offers an opportunity to gain experience and to learn more about our dispatch team, the company, and the industry. As the Dispatch Student, you will be a key player in supporting dispatch-related issues and programs. Working closely with your team, you will use your exceptional customer service skills to build relationships with, and give support to, our Drivers.
Responsibilities include:
- Communication with customers and drivers via telephone, email, chat, and satellite.
- Assisting with customs-related issues for South- and North-bound shipments.
- Providing our drivers with information such as customer specifics, routing, road conditions, and other information.
- Problem solving by working closely with our drivers and internal departments to service our customers.
- Working closely with our Customer Service, Customs, Planning, and other internal teams.
- Helping with breakdown situations and working closely with our local shop.
Our Ideal Candidate will possess:
- Currently enrolled in a post-secondary education with a focus on any combination of Supply Chain, Management, or Business Administration, or related field.
- Ability to work independently and work effectively as a team player.
- Exceptional customer service skills; embraces the concept of both the internal and external customer.
- Flexibility to meet changing work needs and demands.
- Ability to thrive in a multi-tasking, deadline oriented, high volume and fast-paced environment.
- Strong attention to detail.
This flexible, part-time position offers 2-3 days of work per week. Availability to work weekends is required to support operational needs and ensure consistent service coverage.
These positions often lead to full‑time employment opportunities after graduation.
Start dates: ASAP.
Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams
About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.
More about this job
Responsibilities
The Dispatch Student will support dispatch operations by communicating with drivers and customers via various channels to manage shipments and routing. They will also assist with customs-related issues, breakdown situations, and collaborate with internal departments to ensure efficient service.
Requirements
Candidates must be currently enrolled in a post-secondary program focusing on Supply Chain, Management, or Business Administration. Strong customer service skills, the ability to work in a fast-paced environment, and weekend availability are required.
Skills
- Customer service
- Communication
- Problem solving
- Multi-tasking
- Attention to detail
- Teamwork
- Supply chain management
- Logistics coordination
- Routing
- Data entry
Benefits
- Coaching and training
- Wellness program
- Extracurricular sports teams
- Career development
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Management & Leadership
Keywords
- Dispatch
- Supply Chain
- Logistics
- Customer Service
- Transportation
- Customs
- Routing
- Business Administration
- Shipments
- Operations
- Communication
- Problem Solving
- Multi-tasking
- Teamwork
- Wellness Program