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Closed listing

Bison Transport

Carrier Operations Specialist

Mississauga, ON, L4W 3W5, Canada
Winnipeg, MB, R3H 0T8, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Experience: 1-3 years experience in transportation, logistics, fleet management, or a related role.
Posting language: English
Posted: Sep 21, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title: Carrier Operations Specialist
Internal Title: Fleet Manager - Fleet Management Program (FM FMP)

The Carrier Operations Specialist is responsible for the overall productivity, performance, and satisfaction of their assigned carriers. This will be accomplished through ongoing review of key performance indicators, followed by active participation in strategies to positively affect results. The Specialist is expected to address issues that go beyond the scope of regular daily activity. Must be well organized, an excellent communicator and have a keen sense of timeliness in prioritizing personal and fleet management program activities.

Specific Responsibilities include:

Carrier Utilization & Productivity: Ensure assigned fleet capacity is fully optimized in the best interest of both the carrier and Bison Logistics, with a focus on maximizing miles per truck and meeting or exceeding utilization targets.

Actively manage day-to-day carrier trip execution and resolve issues to support a positive carrier experience and maximize miles.
Maintain a clear understanding of all tractor availability to ensure planning teams capture full capacity.
Monitor daily and future truck availability to proactively address gaps.
Collaborate with carriers and Bison OTR teams to minimize downtime related to breakdowns.

Carrier Planning: Ensure that their assigned carriers are planned based on their set availability (PTA).

Proactively assign freight through the planning group and outbound planning tools, including advance outbound and reload planning.
Develop plans in alignment with Bison Highway Planning Standards, ensuring they are achievable, productive, and meet customer requirements.
Participate in carrier selection for dedicated runs and scheduled departures.

Carrier Management: Manage the overall carrier performance in alignment with company policies, procedures, and contractual expectations. This includes:

Utilization
Level of Service
Tracing Compliance
Truck Posting
Safety and compliance issues.
Operational issues.
Carrier reviews.

Carrier Retention: Support long-term carrier relationships by proactively addressing concerns and enhancing the overall carrier experience.

Build and maintain strong working relationships with carrier contacts, including dispatch and ownership.
Resolve planning and customer service issues in a timely manner.
Address maintenance concerns and coordinate resolutions.
Support and escalate carrier pay-related issues as needed.
Act on additional retention-related matters.

Other Tasks: Contribute to the broader team and organizational initiatives as required.

Participate in special projects and continuous improvement initiatives.
Support freight brokerage activities as needed.
Contribute to additional programs and cross-functional efforts.
Perform other related duties as assigned.

Our Ideal Candidate will possess:

1-3 years experience in transportation, logistics, fleet management, or a related role.
Experience working with carriers, dispatch, or load planning is an asset.
Strong leadership skills with the ability to mentor and coach.
Excellent communication skills.
Ability to realize sense of timeliness in prioritizing personal and fleet activities.
Strong organizational skills with a clear sense of urgency about planning and executing work.
Ability to maintain composure, effectiveness and flexibility under pressure will be key to your success in this position.
Strong ability to adapt to varying situations.
Exceptional problem-solving abilities.

Shift: 4 on, 4 off from 06:00 - 18:00 CT.

This position is open to candidates based in Winnipeg or Mississauga and requires on-site work.

This job is classified under NOC Code: 12013.

Why Bison:
•   Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
•   Dispersed work environments that promote a healthy work-life balance
•   Meaningful and impactful work and projects with an essential service provider
•   Join our engaging Wellness Program & extracurricular sports teams

About Bison:
•   Celebrating over 50 years in Business
•   Active in giving back through Corporate Social Responsibility and Charitable Giving
•   Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

About employer

More about this job

Responsibilities

The Carrier Operations Specialist is responsible for optimizing fleet capacity and ensuring carrier performance meets company standards. They actively manage day-to-day trip execution, resolve operational issues, and foster long-term relationships with carriers.

Requirements

Candidates should have 1-3 years of experience in transportation, logistics, or fleet management. Strong leadership, communication, and organizational skills are essential for success in this role.

Skills

Fleet management
Logistics
Transportation
Load planning
Carrier management
Problem-solving
Communication
Leadership
Mentoring
Coaching
Organization
Time management
Adaptability
Dispatch

Benefits

Coaching and training
Wellness program
Extracurricular sports teams
Corporate social responsibility

Visa sponsorship

Not detected in the job text

Keywords

Fleet management
Logistics
Transportation
Carrier operations
Load planning
Dispatch
Key performance indicators
Capacity optimization
Freight brokerage
Continuous improvement
Tractor availability
Carrier retention
Compliance
Safety
Problem-solving
Leadership
Mentoring
Communication
Organization
Time management

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