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Added 22 mins ago
M
Senior Data Architect
Miratech
Toronto, ON · Scarborough, ON
- Full-time
This role suits a hands-on Senior or Lead Data Architect who can turn complex reporting requirements into robust, auditable data solutions and explain architectural trade-offs to both…
Added 52 mins ago
CC
Head of Sales
Citation Canada
Toronto, ON
- Full-time
We are looking for a Head of Sales to lead the existing Canadian new business sales function, owning revenue delivery and the end-to-end sales funnel, while partnering with Marketing to…
Added 52 mins ago
CS
Instructor, Introduction to Engineering (Ottawa)
Circuit Stream
Ottawa, ON
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 52 mins ago
CS
Instructor, Introduction to Engineering (Mississauga)
Circuit Stream
Mississauga, ON
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 52 mins ago
TA
Alpha Jet Pilot
Top Aces
Canada
- Full-time
…impact TA operations should be immediately forwarded to the Lead Pilot for dissemination in…
Added 52 mins ago
CS
Instructor, Introduction to Engineering (Toronto)
Circuit Stream
Toronto, ON
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 52 mins ago
CS
Instructor, Introduction to Engineering (North York)
Circuit Stream
Toronto, ON
- $1,500 to $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 52 mins ago
CS
Instructor, Introduction to Engineering (Calgary)
Circuit Stream
Calgary, AB
- $1,350 to $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 1 hour ago
A
Senior Government Funding Consultant
Ayming
Montreal, QC
- Full-time
Lead the preparation, development, and execution of complex funding applications.
Added 1 hour ago
A
Senior Government Funding Consultant
Ayming
Toronto, ON
- Full-time
Lead the preparation, development, and execution of complex funding applications.
Added 1 hour ago
MI
Millwright
Martinrea International
Woodbridge, ON
- Internship
Minimum 1 experience in similar position, or successfully completing a credited apprenticeship program.
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Burnaby, BC
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
BT
Customer Service Assistant - Mississauga Office
Bison Transport
Mississauga, ON
- Full-time
Ensuring Shipping and delivery appointments are secured and updated in the system with a prescribed lead time.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
The Rutland UPCC consists of family practitioners (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…conditions for community dwelling older adults. The goal of the program is to improve seniors care through timely access to specialized teams of healthcare practitioners who will provide a…
Added 1 hour ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Lillooet, BC
- Full-time
TITLE: Family Physician - Successful applicants eligible for a 0.2 FTE medical lead
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 2 hours ago
HM
Psychiatry
Health Match BC
Kamloops, BC
- Full-time
With active staff privileges at RIH, you’ll lead as the Most Responsible Physician for your patients during their hospital stays, ensuring a continuity of care that families can trust.…
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Added 2 hours ago
Landscape Architect I (T)
City of Vancouver
Vancouver, BC
The Landscape Architect I independently performs activities required to lead a range of park delivery projects including large and complex projects, and will be responsible for the…
Added 2 hours ago
FC
ENGINEERING LEAD POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
We're looking for an Engineering Lead to own and drive the technical solution behind Post Booking Optimization. This is a high-impact opportunity to design and build systems that…
Added 2 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…

Bison Transport

Customer Service Assistant - Mississauga Office

Mississauga, ON, L4W 3W5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.

The Customer Service Assistant (CSA) is responsible for performing duties dealing with the day-to-day coordination of freight and truck movement in a particular region. In supporting their regional team, the CSA will have routine customer contact and be able to execute the detailed and administrative work. The successful candidate is required to learn new computer programs and systems applications along with learning a working knowledge of the industry and Bison's network including new terminology and a detailed knowledge of North American geography.

Specific Responsibilities include:

Accountable to enter designated orders for the assigned region, confirming all details are updated and the orders are complete for dispatch with all necessary information.
Updating customers on status of shipments as requested and producing and distributing regular reports of status for selected accounts.
Ensuring Shipping and delivery appointments are secured and updated in the system with a prescribed lead time.
Building relationships with shippers and consignees in order to manage appointment scheduling that meets the needs of the customer, as well as Bison's operation.
Handing customer inquiries off the general queue in a pleasant and efficient manner.

Our Ideal Candidate will possess:

Prior Transportation, and/or Logistics experience is an asset.
Sound analytical and critical thinking skills.
Proven communication and time-management skills.
Proven ability to provide exceptional customer service to internal and external customers.
Ability to communicate both in-person and over the phone.
High attention to detail and accuracy integrity with data collection and order entry.
Ability to thrive in a fast-pace, deadline-oriented environment.
Strong customer service and relationship-building skills.
Strong ability to adapt to varying situations.
Strong organizational skills with the ability to multitask, manage multiple accounts, competing priorities and meet timelines.

Shift: Monday to Friday, standard business hours. Candidates must be flexible, as this role may transition to a modified shift schedule in the future to support evolving business needs.

This job is classified under NOC Code: 64409.

Why Bison:
•   Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
•   Dispersed work environments that promote a healthy work-life balance
•   Meaningful and impactful work and projects with an essential service provider
•   Join our engaging Wellness Program & extracurricular sports teams

About Bison:
•   Celebrating over 50 years in Business
•   Active in giving back through Corporate Social Responsibility and Charitable Giving
•   Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

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More about this job

Responsibilities

Coordinate freight and truck movements for the assigned region, enter complete orders for dispatch, and secure and update shipping and delivery appointments. Respond to customer inquiries, provide shipment status updates, and build relationships with shippers and consignees while supporting regional operations.

Requirements

Transportation or logistics experience is an asset, and candidates should demonstrate strong customer service, communication, analytical, organizational, and time-management skills. The role requires accuracy in data collection and order entry, adaptability, multitasking, and the ability to work in a fast-paced, deadline-oriented environment.

Skills

Customer Service
Communication
Time Management
Analytical Thinking
Critical Thinking
Attention to Detail
Data Accuracy
Order Entry
Organization
Multitasking
Relationship Building
Adaptability
Appointment Scheduling
Shipment Tracking
Freight Coordination
North American Geography

Benefits

Coaching and Training
Work-Life Balance
Wellness Program
Extracurricular Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Freight Coordination
Truck Movement
Order Entry
Dispatch
Shipment Status
Shipping Appointments
Delivery Appointments
Customer Inquiries
Shippers
Consignees
Regional Operations
Reports
Data Collection
Computer Programs
Systems Applications
North American Geography
Internal Customers
External Customers
Deadline-Oriented Environment

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