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Added 6 mins ago
MB
Reliability Engineer / Project Engineer
Martin Brower UK and Ireland
New Westminster, BC
- Full-time
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to…
Added 6 mins ago
AC
Data Analyst
Aramark Canada
Mississauga, ON
- Full-time
Lead or participate in special projects and perform other duties as directed.
Added 6 mins ago
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Postdoctoral Fellow - Surgical and Interventional Sciences
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Surgical and Interventional Sciences
Added 6 mins ago
RR
Production Lead
Radius Recycling
Calgary, AB
- Full-time
Lead and actively participate in one or more phases of store production operations to ensure goals are met safely and efficiently. Responsible for monitoring select store production…
Added 6 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 6 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Clinical supervision and quality assurance: Supervise and train clinical research staff and lead scoring reviews to support inter-rater reliability, consistency, and ongoing clinical…
Added 6 mins ago
FO
Commercial Restoration and Construction Site Superintendent - Disaster Property Restoration
First Onsite Property Restoration
Ottawa, ON
- Full-time
Plus + assigned company vehicle, extended health benefits (medical, dental, vision, etc.) Employee assistance program (EAP) Group RRSP plan, etc.
Added 6 mins ago
JH
Volunteer & Mentoring Program Coordinator – KidStart
John Howard Society of Victoria
Victoria, BC
- Internship
John Howard Society of Victoria is looking for a proactive and organized Volunteer & Mentoring Program Coordinator – KidStart to lead the coordination and growth of our volunteer-based…
Added 6 mins ago
JH
Manager, Community Programs
John Howard Society of Victoria
Victoria, BC
- Full-time
Lead People. Strengthen Programs. Deliver Results.
Added 6 mins ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 6 mins ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
…estate portfolio. As a Senior Transaction Manager, you will lead and manage a diverse portfolio of real estate transactions across retail locations, partnering with business leaders to…
Added 6 mins ago
A
Senior Research Strategist, Research Studio
Alida
Vancouver, BC
- Up to $125,000 CAD / year
- Full-time
This isn't a traditional project-execution role. You'll lead end-to-end research for some of the world's best-known brands, and you'll become an ongoing strategic thought-partner to those…
Added 6 mins ago
C
Project Manager, Healthcare Payer
CGI
Halifax, NS
- Full-time
…the world. We are seeking an experienced Project Manager to lead strategic technology and business initiatives in the healthcare payer domain. You will manage projects from initiation…
Added 6 mins ago
BA
Red Seal Auto Body Technician (South Burnaby)
Boyd Autobody & Glass
Burnaby, BC
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 6 mins ago
NS
Sr. Account Manager (PR)
North Strategic
Toronto, ON
- Temporary
…client’s story and drive impactful outcomes, with a focus on program execution and client service excellence. Success in this role comes from your ability to partner and collaborate with…
Added 6 mins ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 6 mins ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…frictionless and high-performing experiences. The role will lead the UI/UX and digital product agenda, establishing customer journeys, experience principles, product priorities and a…
Added 6 mins ago
R
Senior Manager, AI Engineering (AML &Fraud)
RBC
Vancouver, BC
- Full-time
The Senior Manager, AI Engineering (AML &Fraud) will lead a team delivering engineering solutions for fraud and AML capabilities across global groups. The role combines hands-on technical…
Added 6 mins ago
R
Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 6 mins ago
HVAC Operations Supervisor
Indwell
London, ON
Location: Based in London or St.Thomas while travelling to Indwell program locations across Hamilton, Mississauga, Simcoe, Woodstock, Kitchener, plus others in the near future. Frequency of…
Added 6 mins ago
CE
Architectural Team Lead - Entitlements
Colliers Engineering & Design
ON · UNAVAILABLE, Ontario
- Full-time
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Team Lead - Entitlements to join our Client Programs Market team in Toronto, ON! You will be…
Added 6 mins ago
M
Director, Customer Protection
Metrolinx
Toronto, ON
- Full-time
…and regulatory requirements governing the Special Constable program, including supporting Metrolinx's obligations as an approved Special Constable Employer under the Community Safety and…
Added 22 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
Our Management Development Program is a hands-on, accelerated path that teaches you how to run a business end to end. You’ll gain practical experience, strong mentorship, competitive…
Added 37 mins ago
ML
HR Advisor
Maple Leaf Foods Inc
ON · Hannon, ON
- $59,000 to $87,000 CAD / year
- Part-time
…salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles,…
Added 37 mins ago
QW
Manager, PMO & Strategic Initiatives
Q Wealth Partners
Toronto, ON
- Full-time
…way Q Wealth delivers them. This is a builder role: you'll lead real work from day one while setting up a practical project office that helps us execute, not one that adds…

Bison Transport

Customer Service Assistant - Mississauga Office

Mississauga, ON, L4W 3W5, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.

The Customer Service Assistant (CSA) is responsible for performing duties dealing with the day-to-day coordination of freight and truck movement in a particular region. In supporting their regional team, the CSA will have routine customer contact and be able to execute the detailed and administrative work. The successful candidate is required to learn new computer programs and systems applications along with learning a working knowledge of the industry and Bison's network including new terminology and a detailed knowledge of North American geography.

Specific Responsibilities include:

Accountable to enter designated orders for the assigned region, confirming all details are updated and the orders are complete for dispatch with all necessary information.
Updating customers on status of shipments as requested and producing and distributing regular reports of status for selected accounts.
Ensuring Shipping and delivery appointments are secured and updated in the system with a prescribed lead time.
Building relationships with shippers and consignees in order to manage appointment scheduling that meets the needs of the customer, as well as Bison's operation.
Handing customer inquiries off the general queue in a pleasant and efficient manner.

Our Ideal Candidate will possess:

Prior Transportation, and/or Logistics experience is an asset.
Sound analytical and critical thinking skills.
Proven communication and time-management skills.
Proven ability to provide exceptional customer service to internal and external customers.
Ability to communicate both in-person and over the phone.
High attention to detail and accuracy integrity with data collection and order entry.
Ability to thrive in a fast-pace, deadline-oriented environment.
Strong customer service and relationship-building skills.
Strong ability to adapt to varying situations.
Strong organizational skills with the ability to multitask, manage multiple accounts, competing priorities and meet timelines.

Shift: Monday to Friday, standard business hours. Candidates must be flexible, as this role may transition to a modified shift schedule in the future to support evolving business needs.

This job is classified under NOC Code: 64409.

Why Bison:
•   Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
•   Dispersed work environments that promote a healthy work-life balance
•   Meaningful and impactful work and projects with an essential service provider
•   Join our engaging Wellness Program & extracurricular sports teams

About Bison:
•   Celebrating over 50 years in Business
•   Active in giving back through Corporate Social Responsibility and Charitable Giving
•   Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

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More about this job

Responsibilities

Coordinate freight and truck movements for the assigned region, enter complete orders for dispatch, and secure and update shipping and delivery appointments. Respond to customer inquiries, provide shipment status updates, and build relationships with shippers and consignees while supporting regional operations.

Requirements

Transportation or logistics experience is an asset, and candidates should demonstrate strong customer service, communication, analytical, organizational, and time-management skills. The role requires accuracy in data collection and order entry, adaptability, multitasking, and the ability to work in a fast-paced, deadline-oriented environment.

Skills

Customer Service
Communication
Time Management
Analytical Thinking
Critical Thinking
Attention to Detail
Data Accuracy
Order Entry
Organization
Multitasking
Relationship Building
Adaptability
Appointment Scheduling
Shipment Tracking
Freight Coordination
North American Geography

Benefits

Coaching and Training
Work-Life Balance
Wellness Program
Extracurricular Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Freight Coordination
Truck Movement
Order Entry
Dispatch
Shipment Status
Shipping Appointments
Delivery Appointments
Customer Inquiries
Shippers
Consignees
Regional Operations
Reports
Data Collection
Computer Programs
Systems Applications
North American Geography
Internal Customers
External Customers
Deadline-Oriented Environment

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