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Added 13 hours ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 13 hours ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Provide leadership and direction through planning and organizing of the day-to-day operations of the Regional Outpatient
Added 13 hours ago
Coordinator, North East Specialized Geriatric Centre
Health Sciences North
Sudbury, ON
Provide leadership and direction through planning and organizing of the day-to-day operations of the Regional Outpatient
Added 13 hours ago
Program Resource Worker
Lookout Housing and Health Society
North Vancouver, BC
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 14 hours ago
SC
Crane & Rigging Supervisor (Vancouver/Coquitlam, BC)
Sterling Crane
Coquitlam, BC
- Full-time
…field supervision. This position reports directly to the Branch Manager. The ability to effectively lead, supervise and troubleshoot complex heavy lifts, ensure compliance with operational…
Added 14 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 14 hours ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…well as other organizational tasks related to patient unit operations and acts in a clinical leadership role in the coordination of patient care for all assigned patients. Reporting to the…
Added 15 hours ago
FS
store manager - retail
Free Spirit Botanicals
Victoria, BC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 16 hours ago
KC
Pharmacy Manager / Licensee
Kenron Compounding Pharmacy
Calgary, AB
- $66 to $70 CAD / hour
- Full-time
Kenron Pharmacy Group is seeking one to two experienced Pharmacy Manager / Licensees to support our growing pharmacy operations in Calgary.
Added 16 hours ago
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Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
Please note: This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.
Added 16 hours ago
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Senior Project Manager
Worley
Edmonton, AB
- Full-time
We are seeking an accomplished and highly effective Senior Project Manager to oversee the planning, execution, and closure of large, complex capital projects across our operations. Based in…
Added 16 hours ago
DR
Business Development Manager
DMC Recruitment Group
Vancouver, BC
- Full-time
Business Development Manager – Commercial Furniture & Architectural Walls Winnipeg, MB | Full-Time | In-Office
Added 17 hours ago
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Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
Working within the Warehouse Management System (WMS), you'll guide inventory control staff at each site, partner with warehouse operations and supply and demand planning, and turn inventory…
Added 17 hours ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
Provides overall leadership to the Whole Body team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory…
Added 17 hours ago
FS
Supervisor Route
First Student
Edmonton, AB
- Full-time
The Route Supervisor is responsible for overseeing and coordinating daily school transportation operations to ensure safe, efficient, and reliable service.
Added 17 hours ago
A
Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
As a Software Development Manager, you will lead a collection of skilled, friendly people from all over the world and collaborate with business owners to build a clear roadmap of priorities…
Added 17 hours ago
Advanced Process Control Specialist / Engineer
Spartan Controls Ltd.
Calgary, AB · Edmonton, AB
…lifecycle management, solution engineering, implementation, site commissioning, and on-going solution support to ensure sustainability of business results and value. The APC…
Added 17 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and…
Added 18 hours ago
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Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue.
Added 18 hours ago
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Safety Administrator - Services
Graham
Fort McMurray, AB
- Full-time
Graham is actively recruiting for a Safety Administrator supporting the Services Division. Reporting to the Site Manager, the Safety Administrator plays a key role in supporting site safety…
Added 18 hours ago
AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
Apex Systems
Toronto, ON
- $26 to $36 USD / hour
- Full-time
Determine customer needs and provide appropriate technical solutions for their business operations.
Added 18 hours ago
AF
Product Manager
ATB Financial
AB · Edmonton, AB
- Full-time
Please note: This position has a hybrid work arrangement. On average, this means 1 day on-site per week. Please note that this is subject to change due to business priorities.
Added 18 hours ago
RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and…
Added 18 hours ago
G
Business Development Manager – RMC Solutions
Giatec
Ottawa, ON
- Full-time
…are transforming how ready-mix concrete producers optimize operations, reduce waste, and improve quality. We’re headquartered in Ottawa with a growing North American sales…
Added 18 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Reporting to the Manager, Park and Facilities, the role works closely with maintenance employees, trades and contractors. This position provides technical expertise, identify deficiencies,…

Bite

Technical Program Manager

Toronto, ON, Canada

$90,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $115,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Bite Bite builds the self-ordering software behind restaurant kiosks and handheld devices. Our customers are operators who serve thousands of guests a day, and our product shows up at the exact moment a guest decides what to order. We serve people who serve others, which shapes how we work: responsive, prepared, and genuinely invested in our customers' success. As our customer base has grown into larger enterprise brands, so has the complexity of getting our product into their restaurants. This role exists to make that complexity invisible to the customer. About the Role This is a project management role at its core, with a technical surface area and two immediate priorities. The first is an enterprise rollout spanning hundreds of restaurant locations, with several outside vendors involved. We are the point of coordination, and you will be the person who makes sure every piece arrives on time and in the right order so that sites go live on schedule. The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner testing it with us. Beyond those two, you will pick up additional projects as the business needs them. The constant is the skill set: organized, technically fluent, calm under a tight schedule, and trusted by everyone on both sides of a project to tell them the truth about where things stand. We use Claude across the company, and we expect everyone to build with it, not just chat with it. What You'll Own Enterprise Multi-Site Rollout Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline. Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue. Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage. Hold vendors accountable to committed dates. Push back when a date is at risk, and escalate early with a recommended path forward rather than only a problem. Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend. Run a structured post-launch loop so that what goes wrong at site 12 is fixed before site 20. New Product Launch Project manage the internal launch across product, engineering, and customer-facing teams, keeping dependencies visible and timelines honest. Serve as the communication bridge to the alpha testing partner's team, setting expectations, reporting progress, and making sure their feedback reaches the people who can act on it. Translate feedback, bugs, and agreed requirements into clearly written Linear tickets with enough context for engineering to act without a follow-up conversation. Drive tickets to close: triage, follow up, confirm QA, and verify that what shipped matches what was agreed. Protect scope. When a request belongs to a later phase, route it to product rather than letting it quietly expand the current build. You will not be scoping the product itself, but you will be the one who notices when scope moves. Run the launch cadence, including internal standing check-ins, a regular written update to the alpha partner, and a clear record of decisions. Write the customer-facing documentation for the new product, including setup guides, feature walkthroughs, and release notes, and keep it current as the build changes. Deliver demos and training to the alpha partner’s team, and build materials that can be reused once the product moves past alpha. Run the final acceptance pass on each release. Engineering owns its own QA; once a build is code complete, you and product work through it together to find the gaps, edge cases, and anything that would confuse a customer in the real world. You sign off before it reaches the alpha partner. Ongoing Program Management Take on additional projects as they arise, applying the same structure and communication discipline. Build a repeatable process out of what works, and document it so the next rollout does not start from scratch. Prepare updates and presentations for stakeholders at every level, including the C-suite. What You Bring Three to five years of project or program management experience, including at least one multi-site rollout, software implementation, or launch involving outside vendors or partners. Technical fluency. You can read a network or hardware requirement, understand an integration dependency, and ask engineering a useful follow-up question without needing it translated first. Hands-on experience with a ticketing or project tracking system. Linear experience is a plus; strong Jira or Asana experience transfers well. Exceptional attention to detail. In a one-to-two-site-per-day launch cadence, a missed prerequisite becomes a missed go-live. Professional written and verbal communication, with the range to brief a technician in the morning and an executive sponsor in the afternoon. Sound escalation judgment. You know what you can resolve, what needs a decision from someone else, and how to raise it without creating alarm. The ability to spot a developing problem early and respond with a concrete mitigation plan rather than a status update. Comfort coordinating across customer-facing, product, and engineering teams, each of which measures progress differently. Fluent with AI tools and actively looking for where they apply. You use them to synthesize vendor threads, turn call notes into tickets, and assemble status reporting, so your own time goes to the judgment calls and relationships a tool can’t handle. You are equally clear on where AI output needs a human check before it reaches a customer. Sound product judgment in a final review. You can look at a finished build and spot where a real customer would get stuck, and write it up clearly enough that engineering can act on it without a follow-up conversation. Strong writing and presentation skills, with the range to turn a technical process into a one-page guide a restaurant manager can follow mid-shift, and to run a live training session for a partner’s product team. How You Work Hybrid, with a home setup that supports the role: reliable high-speed internet, a quiet and professional space for customer calls, and a backup plan for when a connection fails during a live launch. In office as needed to collaborate with the product team and complete testing. Self-directed. You build your own structure, set your own checkpoints, and do not wait to be asked for a status. Positive and steady in front of customers and vendors, while being direct internally about what is at risk. Flexible within reason across U.S. time zones. Restaurant go-lives often happen before a store opens or after it closes. You have built something with AI, not just used it. A custom skill or agent, a prompt-driven workflow your team adopted, an automation that took a recurring task off your plate. Come prepared to walk us through what you built, what it replaced, and what you’d do differently. You reach for AI by default on synthesis work, and you know where the output needs a human check before it reaches a customer. Nice to Have Restaurant, hospitality, or retail technology experience Familiarity with point-of-sale systems or POS integrations Experience supporting an alpha or beta program with a design partner Experience presenting program status to executive stakeholders

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More about this job

Responsibilities

Coordinate a multi-vendor rollout across hundreds of restaurant locations, tracking site readiness, timelines, risks, and post-launch improvements. Manage the internal and partner-facing new product launch, including tickets, scope, communications, documentation, training, and final acceptance reviews.

Requirements

Requires three to five years of project or program management experience, including a multi-site rollout, software implementation, or launch involving external vendors or partners. Candidates should be technically fluent, highly organized, strong communicators, experienced with project tracking tools, and able to use AI tools thoughtfully while applying sound judgment to risks and product reviews.

Skills

Project Management
Program Management
Enterprise Rollouts
Vendor Coordination
Software Implementation
Technical Fluency
Stakeholder Communication
Risk Management
Escalation Management
Scope Management
Ticket Management
Product Acceptance Testing
Customer Documentation
Training and Demos
AI Workflow Automation
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Rollout
Multi-Site Deployment
Restaurant Technology
Self-Ordering Software
Kiosks
Handheld Devices
Vendor Management
Hardware
Network Validation
Point-of-Sale Systems
POS Integrations
Software Launch
Alpha Testing
Product Management
Engineering
Quality Assurance
Linear
Jira
Asana
Ticket Triage
Scope Management
Release Notes
Customer Documentation
Acceptance Testing
AI Tools
Claude
Workflow Automation
Executive Reporting
Restaurant Operations

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