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Added 15 hours ago
TS
Fire Protection Design Engineer - Associate Principal
TalentSphere Staffing Solutions
Ottawa, ON
- Full-time
…Canada, relocation to Toronto is encouraged and relocation support may be…
Added 15 hours ago
S
Indigenous Patient Navigator
Sanya’k̓ula
Kamloops, BC
- Full-time
The Indigenous Patient Navigator (IPN) supports integration with existing navigational and advocacy support currently provided by community and regional health authority partners and…
Added 15 hours ago
AT
Owner Operator Class 1 Driver - Highway (Nights)
Armour Transportation Systems
Moncton, NB
- Full-time
Armour Transportation Systems is currently seeking Professional Class 1 Drivers (Night shifts) for Grocery Highway operations based in Moncton, Miramichi, or Fredericton. As a Grocery…
Added 15 hours ago
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Wind Technician, Cap-Chat
TransAlta
Cap-Chat, QC
- Full-time
Added 15 hours ago
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Service Manager
Inland Truck & Equipment
Burnaby, BC
- Full-time
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys
Added 15 hours ago
PH
Clerk Receptionist, Oncology Clinic - BC Cancer Prince George
Provincial Health Services Authority
Prince George, BC
- Part-time
…in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects…
Added 15 hours ago
PH
Patient Care Aide, Ambulatory Care Unit - BC Cancer - Surrey
Provincial Health Services Authority
Vancouver, BC
- Part-time
…in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects…
Added 15 hours ago
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Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
…successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my…
Added 15 hours ago
PH
Clinical Dietitian, Nutrition and Rehabilitation - BC Cancer - Abbotsford
Provincial Health Services Authority
Abbotsford, BC
- Part-time
…in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects…
Added 15 hours ago
WC
310T Fleet Mechanic
Waste Connections of Canada
Kitchener, ON
- Full-time
…self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every…
Added 15 hours ago
OT
Junior Instrumentation Technician
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…professionals to develop technical expertise in instrumentation systems, monitoring technologies, data management, and construction project support while working in a dynamic,…
Added 15 hours ago
PL
In-Room Dining Server
Pomeroy Lodging
Kananaskis, AB
- Full-time
Accurately deliver food, beverage and amenity orders to guest rooms in a timely, professional and detail-oriented manner.
Added 15 hours ago
SF
Service Desk Agent
Simon Fraser University
Vancouver, BC
- Full-time
…endeavors. We provide assistance with audiovisual equipment, desktop support, and operate a service desk to address technical needs. Our team fosters a culture of learning and…
Added 15 hours ago
MI
Loss Prevention Manager
Marriott International
Toronto, ON
- Full-time
High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
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Senior Mechanical Engineer
DIALOG
Calgary, AB
- $115,000 to $130,000 CAD / year
- Full-time
DIALOG offers continued professional growth through leadership development opportunities specifically designed for our collaborative culture. Among others, some of our programs include:…
Added 15 hours ago
PH
Radiation Oncologist - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
…care too – offering health, wellness, development programs to support you – at work and at…
Added 15 hours ago
SL
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Drive continuous improvement across BPM’s operating model, processes, systems, and controls through automation, AI, dashboards, streamlined workflows, and consulting support on project…
Added 15 hours ago
SC
Senior Developer
SAP Careers
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You will design and build scalable application systems independently. These systems will include AI-native components. They will also feature advanced RAG pipelines and multi-agent…
Added 15 hours ago
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Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
…to design, build, and maintain the critical infrastructure systems communities and industries rely…
Added 15 hours ago
GE
Operations Manager
GFL Environmental Inc.
Surrey, BC
- Full-time
Competitive compensation package with a company-matched RRSP program to support your financial future.
Added 15 hours ago
AC
Workday Integration Developer
Adastra Corporation
Markham, ON
- Other
We are looking for a hands-on Workday Integration Developer to design, build, and support secure and reliable integrations between Workday and enterprise systems. The role will focus…
Added 15 hours ago
EG
Geotechnical Project Manager
Egis Group
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
The role encompasses geotechnical investigation, foundation engineering, design review, construction support, technical reporting, contract documentation, project controls, and coordination…
Added 15 hours ago
GE
Inside Sales - Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
…Electric and its customers, providing exceptional service, timely support, and tailored solutions that strengthen relationships, drive sales growth, and position Gerrie as a trusted…
Added 15 hours ago
LL
Coordinator, Records Management & Privacy
Lac La Biche County
Lac la Biche, AB
- Full-time
Support SharePoint governance and electronic document and records management initiatives.
Added 15 hours ago
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Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage.

Bite

Technical Program Manager

Toronto, ON, Canada

$90,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $115,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Bite Bite builds the self-ordering software behind restaurant kiosks and handheld devices. Our customers are operators who serve thousands of guests a day, and our product shows up at the exact moment a guest decides what to order. We serve people who serve others, which shapes how we work: responsive, prepared, and genuinely invested in our customers' success. As our customer base has grown into larger enterprise brands, so has the complexity of getting our product into their restaurants. This role exists to make that complexity invisible to the customer. About the Role This is a project management role at its core, with a technical surface area and two immediate priorities. The first is an enterprise rollout spanning hundreds of restaurant locations, with several outside vendors involved. We are the point of coordination, and you will be the person who makes sure every piece arrives on time and in the right order so that sites go live on schedule. The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner testing it with us. Beyond those two, you will pick up additional projects as the business needs them. The constant is the skill set: organized, technically fluent, calm under a tight schedule, and trusted by everyone on both sides of a project to tell them the truth about where things stand. We use Claude across the company, and we expect everyone to build with it, not just chat with it. What You'll Own Enterprise Multi-Site Rollout Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline. Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue. Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage. Hold vendors accountable to committed dates. Push back when a date is at risk, and escalate early with a recommended path forward rather than only a problem. Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend. Run a structured post-launch loop so that what goes wrong at site 12 is fixed before site 20. New Product Launch Project manage the internal launch across product, engineering, and customer-facing teams, keeping dependencies visible and timelines honest. Serve as the communication bridge to the alpha testing partner's team, setting expectations, reporting progress, and making sure their feedback reaches the people who can act on it. Translate feedback, bugs, and agreed requirements into clearly written Linear tickets with enough context for engineering to act without a follow-up conversation. Drive tickets to close: triage, follow up, confirm QA, and verify that what shipped matches what was agreed. Protect scope. When a request belongs to a later phase, route it to product rather than letting it quietly expand the current build. You will not be scoping the product itself, but you will be the one who notices when scope moves. Run the launch cadence, including internal standing check-ins, a regular written update to the alpha partner, and a clear record of decisions. Write the customer-facing documentation for the new product, including setup guides, feature walkthroughs, and release notes, and keep it current as the build changes. Deliver demos and training to the alpha partner’s team, and build materials that can be reused once the product moves past alpha. Run the final acceptance pass on each release. Engineering owns its own QA; once a build is code complete, you and product work through it together to find the gaps, edge cases, and anything that would confuse a customer in the real world. You sign off before it reaches the alpha partner. Ongoing Program Management Take on additional projects as they arise, applying the same structure and communication discipline. Build a repeatable process out of what works, and document it so the next rollout does not start from scratch. Prepare updates and presentations for stakeholders at every level, including the C-suite. What You Bring Three to five years of project or program management experience, including at least one multi-site rollout, software implementation, or launch involving outside vendors or partners. Technical fluency. You can read a network or hardware requirement, understand an integration dependency, and ask engineering a useful follow-up question without needing it translated first. Hands-on experience with a ticketing or project tracking system. Linear experience is a plus; strong Jira or Asana experience transfers well. Exceptional attention to detail. In a one-to-two-site-per-day launch cadence, a missed prerequisite becomes a missed go-live. Professional written and verbal communication, with the range to brief a technician in the morning and an executive sponsor in the afternoon. Sound escalation judgment. You know what you can resolve, what needs a decision from someone else, and how to raise it without creating alarm. The ability to spot a developing problem early and respond with a concrete mitigation plan rather than a status update. Comfort coordinating across customer-facing, product, and engineering teams, each of which measures progress differently. Fluent with AI tools and actively looking for where they apply. You use them to synthesize vendor threads, turn call notes into tickets, and assemble status reporting, so your own time goes to the judgment calls and relationships a tool can’t handle. You are equally clear on where AI output needs a human check before it reaches a customer. Sound product judgment in a final review. You can look at a finished build and spot where a real customer would get stuck, and write it up clearly enough that engineering can act on it without a follow-up conversation. Strong writing and presentation skills, with the range to turn a technical process into a one-page guide a restaurant manager can follow mid-shift, and to run a live training session for a partner’s product team. How You Work Hybrid, with a home setup that supports the role: reliable high-speed internet, a quiet and professional space for customer calls, and a backup plan for when a connection fails during a live launch. In office as needed to collaborate with the product team and complete testing. Self-directed. You build your own structure, set your own checkpoints, and do not wait to be asked for a status. Positive and steady in front of customers and vendors, while being direct internally about what is at risk. Flexible within reason across U.S. time zones. Restaurant go-lives often happen before a store opens or after it closes. You have built something with AI, not just used it. A custom skill or agent, a prompt-driven workflow your team adopted, an automation that took a recurring task off your plate. Come prepared to walk us through what you built, what it replaced, and what you’d do differently. You reach for AI by default on synthesis work, and you know where the output needs a human check before it reaches a customer. Nice to Have Restaurant, hospitality, or retail technology experience Familiarity with point-of-sale systems or POS integrations Experience supporting an alpha or beta program with a design partner Experience presenting program status to executive stakeholders

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More about this job

Responsibilities

Coordinate a multi-vendor rollout across hundreds of restaurant locations, tracking site readiness, timelines, risks, and post-launch improvements. Manage the internal and partner-facing new product launch, including tickets, scope, communications, documentation, training, and final acceptance reviews.

Requirements

Requires three to five years of project or program management experience, including a multi-site rollout, software implementation, or launch involving external vendors or partners. Candidates should be technically fluent, highly organized, strong communicators, experienced with project tracking tools, and able to use AI tools thoughtfully while applying sound judgment to risks and product reviews.

Skills

Project Management
Program Management
Enterprise Rollouts
Vendor Coordination
Software Implementation
Technical Fluency
Stakeholder Communication
Risk Management
Escalation Management
Scope Management
Ticket Management
Product Acceptance Testing
Customer Documentation
Training and Demos
AI Workflow Automation
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Rollout
Multi-Site Deployment
Restaurant Technology
Self-Ordering Software
Kiosks
Handheld Devices
Vendor Management
Hardware
Network Validation
Point-of-Sale Systems
POS Integrations
Software Launch
Alpha Testing
Product Management
Engineering
Quality Assurance
Linear
Jira
Asana
Ticket Triage
Scope Management
Release Notes
Customer Documentation
Acceptance Testing
AI Tools
Claude
Workflow Automation
Executive Reporting
Restaurant Operations

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