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Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Employee Assistance Program (confidential counselling support)
Added 5 hours ago
Rehabilitation Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Program Manager of the Medical-Surgical and Heart Health department within the Rehabilitation and Supportive Care Services portfolio, and under the supervision of…
Added 5 hours ago
GE
Operations Manager
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Surrey, BC
- Full-time
Competitive compensation package with a company-matched RRSP program to support your financial future.
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Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
Royal Bank of Canada
Richmond Hill, ON
- Full-time
This particular opportunity will support Diversified Asian Markets. The successful candidate must be fully bilingual in both English and Mandarin.
Added 5 hours ago
RB
Investment Advisor
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Toronto, ON
- Full-time
…of starting your own business, but haven’t had the training, support, and resources from a company like RBC. Here, you’ll find what you need for your career and life to make it…
Added 5 hours ago
EG
Geotechnical Project Manager
Egis Group
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
Geotechnical Project Manager will provide technical and project leadership for geotechnical engineering assignments in Toronto, Ontario, supporting multidisciplinary teams delivering major…
Added 5 hours ago
LL
Coordinator, Records Management & Privacy
Lac La Biche County
Lac la Biche, AB
- Full-time
Lead the development, implementation, maintenance, and continuous improvement of the County's Records and Information Management Program.
Added 5 hours ago
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Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner…
Added 5 hours ago
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HSE Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting an HSE Coordinator to support the Infrastructure Division in B.C. Reporting to the Senior Regional HSE Manager, the HSE Coordinator serves as the on‑site…
Added 5 hours ago
AS
TAM (Technical Account Mgr) Associate - TAM (Technical Account Mgr) Associate II
Apex Systems
Toronto, ON
- $26 to $36 USD / hour
- Full-time
…detail-oriented, and technical professional to join the merchant services support team. The successful candidate will deliver timely, accurate, and professional technical support and…
Added 5 hours ago
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Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Provide support to current and legacy hotel & restaurant loyalty program members.
Added 5 hours ago
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Senior Manager Cyber Generalist
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Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
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RE
Telecom Technologist
Rising Edge Group
Calgary, AB
- Full-time
Employee Assistance Program (confidential counselling support)
Added 5 hours ago
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Grinder
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AB · Edmonton, AB
- Full-time
…parts according to specifications. Reporting to the Production Manager or Shift Supervisor, this role helps ensure products are completed safely, efficiently, and to established quality…
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Maintenance Control Planner (Vancouver)
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Housekeeping Supervisor
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Vancouver, BC
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
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Maintenance & Asset Manager
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The Maintenance and Asset Manager will ensure all properties, both owned and leased by Connective, are functioning safely, efficiently, and effectively. This may include performing a…
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Software Engineer Co-op
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Write automated tests, reproduce bugs, and support software release verification.
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Assistant Project Manager
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Support schedule development, track progress and key deliverables, identify potential delays, and communicate schedule concerns to the Project Manager.
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Maintenance Technician - Power Engineer
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Reporting to the Manager, Park and Facilities, the role works closely with maintenance employees, trades and contractors. This position provides technical expertise, identify deficiencies,…
Added 5 hours ago
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Full-Time Glaslyn Store Manager
Co-op
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- Full-time
…help to provide great jobs, build welcoming facilities and support local groups and charitable organizations that make our community a better place to…
Added 6 hours ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and…
Added 6 hours ago
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Sr Financial Analyst, Proprietary Products
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- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 6 hours ago
SI
Millwright
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We support and take care of our employees and their families by offering:

Bite

Technical Program Manager

Toronto, ON, Canada

$90,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $115,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Bite Bite builds the self-ordering software behind restaurant kiosks and handheld devices. Our customers are operators who serve thousands of guests a day, and our product shows up at the exact moment a guest decides what to order. We serve people who serve others, which shapes how we work: responsive, prepared, and genuinely invested in our customers' success. As our customer base has grown into larger enterprise brands, so has the complexity of getting our product into their restaurants. This role exists to make that complexity invisible to the customer. About the Role This is a project management role at its core, with a technical surface area and two immediate priorities. The first is an enterprise rollout spanning hundreds of restaurant locations, with several outside vendors involved. We are the point of coordination, and you will be the person who makes sure every piece arrives on time and in the right order so that sites go live on schedule. The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner testing it with us. Beyond those two, you will pick up additional projects as the business needs them. The constant is the skill set: organized, technically fluent, calm under a tight schedule, and trusted by everyone on both sides of a project to tell them the truth about where things stand. We use Claude across the company, and we expect everyone to build with it, not just chat with it. What You'll Own Enterprise Multi-Site Rollout Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline. Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue. Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage. Hold vendors accountable to committed dates. Push back when a date is at risk, and escalate early with a recommended path forward rather than only a problem. Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend. Run a structured post-launch loop so that what goes wrong at site 12 is fixed before site 20. New Product Launch Project manage the internal launch across product, engineering, and customer-facing teams, keeping dependencies visible and timelines honest. Serve as the communication bridge to the alpha testing partner's team, setting expectations, reporting progress, and making sure their feedback reaches the people who can act on it. Translate feedback, bugs, and agreed requirements into clearly written Linear tickets with enough context for engineering to act without a follow-up conversation. Drive tickets to close: triage, follow up, confirm QA, and verify that what shipped matches what was agreed. Protect scope. When a request belongs to a later phase, route it to product rather than letting it quietly expand the current build. You will not be scoping the product itself, but you will be the one who notices when scope moves. Run the launch cadence, including internal standing check-ins, a regular written update to the alpha partner, and a clear record of decisions. Write the customer-facing documentation for the new product, including setup guides, feature walkthroughs, and release notes, and keep it current as the build changes. Deliver demos and training to the alpha partner’s team, and build materials that can be reused once the product moves past alpha. Run the final acceptance pass on each release. Engineering owns its own QA; once a build is code complete, you and product work through it together to find the gaps, edge cases, and anything that would confuse a customer in the real world. You sign off before it reaches the alpha partner. Ongoing Program Management Take on additional projects as they arise, applying the same structure and communication discipline. Build a repeatable process out of what works, and document it so the next rollout does not start from scratch. Prepare updates and presentations for stakeholders at every level, including the C-suite. What You Bring Three to five years of project or program management experience, including at least one multi-site rollout, software implementation, or launch involving outside vendors or partners. Technical fluency. You can read a network or hardware requirement, understand an integration dependency, and ask engineering a useful follow-up question without needing it translated first. Hands-on experience with a ticketing or project tracking system. Linear experience is a plus; strong Jira or Asana experience transfers well. Exceptional attention to detail. In a one-to-two-site-per-day launch cadence, a missed prerequisite becomes a missed go-live. Professional written and verbal communication, with the range to brief a technician in the morning and an executive sponsor in the afternoon. Sound escalation judgment. You know what you can resolve, what needs a decision from someone else, and how to raise it without creating alarm. The ability to spot a developing problem early and respond with a concrete mitigation plan rather than a status update. Comfort coordinating across customer-facing, product, and engineering teams, each of which measures progress differently. Fluent with AI tools and actively looking for where they apply. You use them to synthesize vendor threads, turn call notes into tickets, and assemble status reporting, so your own time goes to the judgment calls and relationships a tool can’t handle. You are equally clear on where AI output needs a human check before it reaches a customer. Sound product judgment in a final review. You can look at a finished build and spot where a real customer would get stuck, and write it up clearly enough that engineering can act on it without a follow-up conversation. Strong writing and presentation skills, with the range to turn a technical process into a one-page guide a restaurant manager can follow mid-shift, and to run a live training session for a partner’s product team. How You Work Hybrid, with a home setup that supports the role: reliable high-speed internet, a quiet and professional space for customer calls, and a backup plan for when a connection fails during a live launch. In office as needed to collaborate with the product team and complete testing. Self-directed. You build your own structure, set your own checkpoints, and do not wait to be asked for a status. Positive and steady in front of customers and vendors, while being direct internally about what is at risk. Flexible within reason across U.S. time zones. Restaurant go-lives often happen before a store opens or after it closes. You have built something with AI, not just used it. A custom skill or agent, a prompt-driven workflow your team adopted, an automation that took a recurring task off your plate. Come prepared to walk us through what you built, what it replaced, and what you’d do differently. You reach for AI by default on synthesis work, and you know where the output needs a human check before it reaches a customer. Nice to Have Restaurant, hospitality, or retail technology experience Familiarity with point-of-sale systems or POS integrations Experience supporting an alpha or beta program with a design partner Experience presenting program status to executive stakeholders

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More about this job

Responsibilities

Coordinate a multi-vendor rollout across hundreds of restaurant locations, tracking site readiness, timelines, risks, and post-launch improvements. Manage the internal and partner-facing new product launch, including tickets, scope, communications, documentation, training, and final acceptance reviews.

Requirements

Requires three to five years of project or program management experience, including a multi-site rollout, software implementation, or launch involving external vendors or partners. Candidates should be technically fluent, highly organized, strong communicators, experienced with project tracking tools, and able to use AI tools thoughtfully while applying sound judgment to risks and product reviews.

Skills

Project Management
Program Management
Enterprise Rollouts
Vendor Coordination
Software Implementation
Technical Fluency
Stakeholder Communication
Risk Management
Escalation Management
Scope Management
Ticket Management
Product Acceptance Testing
Customer Documentation
Training and Demos
AI Workflow Automation
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Rollout
Multi-Site Deployment
Restaurant Technology
Self-Ordering Software
Kiosks
Handheld Devices
Vendor Management
Hardware
Network Validation
Point-of-Sale Systems
POS Integrations
Software Launch
Alpha Testing
Product Management
Engineering
Quality Assurance
Linear
Jira
Asana
Ticket Triage
Scope Management
Release Notes
Customer Documentation
Acceptance Testing
AI Tools
Claude
Workflow Automation
Executive Reporting
Restaurant Operations

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