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Added 19 mins ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
- Field density and moisture testing, compaction verification, materials testing and associated reporting; materials technician experience is relevant.
Added 20 mins ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
Field density and moisture testing, compaction verification, materials testing and associated reporting; materials technician experience is relevant
Added 35 mins ago
AP
Shift Engineer
Atlantic Power Services, LLC
Hearst, ON
- Full-time
Assist the Plant Administrator, Plant Maintenance Technician and the other Shift Engineers in the performance of their duties as required;
Added 50 mins ago
HE
Panel Builder, General Labourer
Honey Electric Limited
Leamington, ON
- Full-time
Electrical Techniques or Electrical Engineering Technician diploma, or a registered 309A / 442A apprenticeship in progress.
Added 1 hour ago
TC
Project Safety Manager
Turner Construction | Canada
Toronto, ON
- Full-time
…regulatory requirements on a single construction project within business unit’s geographic area. Lead training of safe work practices to educate and inform and guide project teams on…
Added 1 hour ago
TE
Labpack Labourer
Triumvirate Environmental
Niagara Falls, ON
- Full-time
…environmental services firms in North America, is seeking a Chemical Technician to join our team at our Niagara Falls, ON…
Added 1 hour ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS004)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Participate in developing and maintaining IT disaster recovery plans and respond to incidents in accordance with business continuity procedures.
Added 1 hour ago
Project Safety Manager
Turner Construction
Toronto, ON
…regulatory requirements on a single construction project within business unit’s geographic area. Lead training of safe work practices to educate and inform and guide project teams on…
Added 1 hour ago
TC
Health & Safety Manager
Trinity Consultants Canada
Terrace, BC
- Full-time
Comfortable operating in a dynamic consulting environment, balancing competing priorities and responding effectively to evolving business and field requirements.
Added 1 hour ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
…day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident…
Added 2 hours ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
…day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident…
Added 2 hours ago
R
Senior Field Representative, Technology Service
Ricoh
Victoria, BC
- Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 2 hours ago
JA
Opérateur(trice) Senior(e) des essais haute tension
JR Automation
Varennes, QC
- Full-time
College diploma in Electrical Engineering or related field.
Added 2 hours ago
Manager - Service Department (Heavy Duty)
Velocity Vehicle Group
Saanichton, BC
Training in Business Management or a related field.
Added 2 hours ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
…maintenance, inventory control, warranty administration, and field inventory effectiveness for Enercare…
Added 3 hours ago
D
Technician, Buildings, development and security
Desjardins
Levis, QC
- Full-time
As a Buildings, development and security technician, you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best…
Added 3 hours ago
D
Technician, Buildings, development and security
Desjardins
Levis, QC
- Full-time
As a Buildings, development and security technician, you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best…
Added 3 hours ago
D
Technician, Underwriting
Desjardins
Levis, QC · Montreal, QC · Quebec, QC
- Full-time
As an underwriting technician, you help prevent, accept and reject risks based on established underwriting policies. You serve as technical expert and provide discipline-specific support…
Added 4 hours ago
CO
Job ID #32275: End User Device Technician
City of Hamilton
Hamilton, ON
- Full-time
Job ID #32275: End User Device Technician (2 Vacancies)
Added 5 hours ago
SR
Power & HVAC Technician 1
Sunbelt Rentals, Inc.
Surrey, BC
- Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Pump and Power Technician 1.
Added 6 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 6 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 9 hours ago
SS
Field Service Technician
Sécheron SA
Montreal, QC
- Full-time
…solutions or a passion for the electrified rail industry? This Field Service Technician role is your opportunity to join a globally recognized manufacturer specialized in DC switchgear,…
Added 12 hours ago
RS
HazMat Field Driver/Technician - AZ - CANADA
Republic Services
Beamsville, ON
- Full-time
POSITION SUMMARY: The HazMat Field Driver/Technician will be responsible for transporting various waste streams to designated generator sites in a safe and proper manner. Operate Straight…
Added 12 hours ago
K
Quality Control Technician
Komatsu
Fort McMurray, AB
- Full-time
…satisfaction in the mining industry. We're looking for a hands-on QA Technician II who enjoys being in the field, collaborating with operations, and driving continuous improvement through…

Bite

Technical Program Manager

Toronto, ON, Canada

$90,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $115,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Bite Bite builds the self-ordering software behind restaurant kiosks and handheld devices. Our customers are operators who serve thousands of guests a day, and our product shows up at the exact moment a guest decides what to order. We serve people who serve others, which shapes how we work: responsive, prepared, and genuinely invested in our customers' success. As our customer base has grown into larger enterprise brands, so has the complexity of getting our product into their restaurants. This role exists to make that complexity invisible to the customer. About the Role This is a project management role at its core, with a technical surface area and two immediate priorities. The first is an enterprise rollout spanning hundreds of restaurant locations, with several outside vendors involved. We are the point of coordination, and you will be the person who makes sure every piece arrives on time and in the right order so that sites go live on schedule. The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner testing it with us. Beyond those two, you will pick up additional projects as the business needs them. The constant is the skill set: organized, technically fluent, calm under a tight schedule, and trusted by everyone on both sides of a project to tell them the truth about where things stand. We use Claude across the company, and we expect everyone to build with it, not just chat with it. What You'll Own Enterprise Multi-Site Rollout Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline. Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue. Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage. Hold vendors accountable to committed dates. Push back when a date is at risk, and escalate early with a recommended path forward rather than only a problem. Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend. Run a structured post-launch loop so that what goes wrong at site 12 is fixed before site 20. New Product Launch Project manage the internal launch across product, engineering, and customer-facing teams, keeping dependencies visible and timelines honest. Serve as the communication bridge to the alpha testing partner's team, setting expectations, reporting progress, and making sure their feedback reaches the people who can act on it. Translate feedback, bugs, and agreed requirements into clearly written Linear tickets with enough context for engineering to act without a follow-up conversation. Drive tickets to close: triage, follow up, confirm QA, and verify that what shipped matches what was agreed. Protect scope. When a request belongs to a later phase, route it to product rather than letting it quietly expand the current build. You will not be scoping the product itself, but you will be the one who notices when scope moves. Run the launch cadence, including internal standing check-ins, a regular written update to the alpha partner, and a clear record of decisions. Write the customer-facing documentation for the new product, including setup guides, feature walkthroughs, and release notes, and keep it current as the build changes. Deliver demos and training to the alpha partner’s team, and build materials that can be reused once the product moves past alpha. Run the final acceptance pass on each release. Engineering owns its own QA; once a build is code complete, you and product work through it together to find the gaps, edge cases, and anything that would confuse a customer in the real world. You sign off before it reaches the alpha partner. Ongoing Program Management Take on additional projects as they arise, applying the same structure and communication discipline. Build a repeatable process out of what works, and document it so the next rollout does not start from scratch. Prepare updates and presentations for stakeholders at every level, including the C-suite. What You Bring Three to five years of project or program management experience, including at least one multi-site rollout, software implementation, or launch involving outside vendors or partners. Technical fluency. You can read a network or hardware requirement, understand an integration dependency, and ask engineering a useful follow-up question without needing it translated first. Hands-on experience with a ticketing or project tracking system. Linear experience is a plus; strong Jira or Asana experience transfers well. Exceptional attention to detail. In a one-to-two-site-per-day launch cadence, a missed prerequisite becomes a missed go-live. Professional written and verbal communication, with the range to brief a technician in the morning and an executive sponsor in the afternoon. Sound escalation judgment. You know what you can resolve, what needs a decision from someone else, and how to raise it without creating alarm. The ability to spot a developing problem early and respond with a concrete mitigation plan rather than a status update. Comfort coordinating across customer-facing, product, and engineering teams, each of which measures progress differently. Fluent with AI tools and actively looking for where they apply. You use them to synthesize vendor threads, turn call notes into tickets, and assemble status reporting, so your own time goes to the judgment calls and relationships a tool can’t handle. You are equally clear on where AI output needs a human check before it reaches a customer. Sound product judgment in a final review. You can look at a finished build and spot where a real customer would get stuck, and write it up clearly enough that engineering can act on it without a follow-up conversation. Strong writing and presentation skills, with the range to turn a technical process into a one-page guide a restaurant manager can follow mid-shift, and to run a live training session for a partner’s product team. How You Work Hybrid, with a home setup that supports the role: reliable high-speed internet, a quiet and professional space for customer calls, and a backup plan for when a connection fails during a live launch. In office as needed to collaborate with the product team and complete testing. Self-directed. You build your own structure, set your own checkpoints, and do not wait to be asked for a status. Positive and steady in front of customers and vendors, while being direct internally about what is at risk. Flexible within reason across U.S. time zones. Restaurant go-lives often happen before a store opens or after it closes. You have built something with AI, not just used it. A custom skill or agent, a prompt-driven workflow your team adopted, an automation that took a recurring task off your plate. Come prepared to walk us through what you built, what it replaced, and what you’d do differently. You reach for AI by default on synthesis work, and you know where the output needs a human check before it reaches a customer. Nice to Have Restaurant, hospitality, or retail technology experience Familiarity with point-of-sale systems or POS integrations Experience supporting an alpha or beta program with a design partner Experience presenting program status to executive stakeholders

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More about this job

Responsibilities

Coordinate a multi-vendor rollout across hundreds of restaurant locations, tracking site readiness, timelines, risks, and post-launch improvements. Manage the internal and partner-facing new product launch, including tickets, scope, communications, documentation, training, and final acceptance reviews.

Requirements

Requires three to five years of project or program management experience, including a multi-site rollout, software implementation, or launch involving external vendors or partners. Candidates should be technically fluent, highly organized, strong communicators, experienced with project tracking tools, and able to use AI tools thoughtfully while applying sound judgment to risks and product reviews.

Skills

Project Management
Program Management
Enterprise Rollouts
Vendor Coordination
Software Implementation
Technical Fluency
Stakeholder Communication
Risk Management
Escalation Management
Scope Management
Ticket Management
Product Acceptance Testing
Customer Documentation
Training and Demos
AI Workflow Automation
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Rollout
Multi-Site Deployment
Restaurant Technology
Self-Ordering Software
Kiosks
Handheld Devices
Vendor Management
Hardware
Network Validation
Point-of-Sale Systems
POS Integrations
Software Launch
Alpha Testing
Product Management
Engineering
Quality Assurance
Linear
Jira
Asana
Ticket Triage
Scope Management
Release Notes
Customer Documentation
Acceptance Testing
AI Tools
Claude
Workflow Automation
Executive Reporting
Restaurant Operations

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