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Added 15 mins ago
DS
Engineering Technician
Dorigo Systems Ltd.
Burnaby, BC
- $52,000 to $60,112 CAD / year
- Full-time
The Engineering Technician provides hands-on technical support to Engineering and Production within an electronics manufacturing environment. The role supports daily production…
Added 45 mins ago
BD
CNC Repair & Maintenance Technician
BD Diesel
Abbotsford, BC
- Full-time
The CNC Repair & Maintenance Technician is responsible for maintaining the reliability, safety, and performance of CNC machine tools and related production equipment. The technician…
Added 45 mins ago
T
Wind Technician, Cap-Chat
TransAlta
Cap-Chat, QC
- Full-time
…effectuerez la maintenance, l'entretien, la réparation et l'installation de divers équipements et sous-systèmes d'éoliennes sur une période pouvant aller jusqu'à trois mois. En outre, vous…
Added 45 mins ago
OT
Junior Instrumentation Technician
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Junior Instrumentation Technician supports the planning, installation, operation, and maintenance of geotechnical, structural, and environmental monitoring instrumentation for a variety…
Added 1 hour ago
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Technical Program Manager
Bite
Toronto, ON
- $90,000 to $115,000 CAD / year
- Full-time
Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline.
Added 1 hour ago
SB
IT Network Field Engineer (L1)
Sharp Brains
Tiverton, ON
- Contract
We are looking for a Network Field Technician to support an onsite network installation project.
Added 1 hour ago
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Sr Field Service Technician
Honeywell
London, ON
- Full-time
Added 1 hour ago
ST
Field Operations Leader
Securitas Technology Canada
Port Coquitlam, BC
- $90,000 to $100,000 CAD / year
- Full-time
Minimum 5 years of experience in electronic security or field installation operations.
Added 1 hour ago
NP
Tire technician
NICOLETTI PNEUS & MÉCANIQUE
Joliette, QC
- $20.5 to $28.35 CAD / hour
- Full-time
- On-site
Added 1 hour ago
VV
Electrical I UPS Systems Field Service Technician
Veracity Ventures Inc.
Edmonton, AB
- $70,000 to $87,000 CAD / year
- Full-time
Field Service Technician – Electrical / UPS Systems
Added 3 hours ago
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HVAC and Refrigeration Mechanic
BGIS
Edmonton, AB
- Full-time
The Technician IV - HVAC/Refrigeration has a minimum 5 years’ experience and holds a valid Certificate of Qualification issued by the province in which the work is performed. The incumbent…
Added 3 hours ago
E
Service Technician, Restaurant Equipment
Ecolab
Vancouver, BC · BC
- Full-time
Join Ecolab’s sales team as a Restaurant Equipment Service Technician, covering the Lower Mainland and the surrounding areas. This opportunity is within our industry leading Institutional…
Added 4 hours ago
AR
Laser Field Service Technician (100% Travel) (35428)
Activ8 Recruitment & Solutions
MB · Manitoba, Canada
- $26 to $35 CAD / hour
- Full-time
A global machinery manufacturer is seeking a Laser Field Service Technician to join a leading industrial machinery company. This is an excellent opportunity for mechanically and…
Added 4 hours ago
ML
Industrial Electrician
Maple Leaf Foods Inc
ON · Hannon, ON
- Full-time
The Reliability Technician will be responsible for effective troubleshooting, repair, installation, and preventative maintenance of facility electrical distribution systems and equipment in…
Added 4 hours ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Moncton, NB
Install, service and repair used and new appliances and propane systems with direct supervision from a certified Service Technician and capture hours in your log book.
Added 4 hours ago
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Alarms and Controls Technician- FT Perm- Goose Bay
Serco
Happy Valley-Goose Bay, NL
- Full-time
Perform/assist with the installation, repair and maintenance of fire systems and associated electrical equipment.
Added 4 hours ago
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Commercial Roofing Technician
Carboline
Vaughan, ON
- Full-time
Added 4 hours ago
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Lighting Technician
SGi Lighting Inc.
Oakville, ON
- Full-time
…full-package services that support clients from concept through installation. The company focuses on custom design, innovative lighting technologies, intelligent controls, and seamless…
Added 4 hours ago
Designer
ANDRITZ AG
Peterborough, ON
…engineering specialists, project management, manufacturing and installation teams. Occasional travel to customer locations, project sites or other Andritz offices is…
Added 4 hours ago
NA
OTR Tire Technician (Suncor)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Looking to build your career? In business for over 65 years, NACG continues to provide exciting opportunities to our employees. Join NACG as a Tire Technician!
Added 5 hours ago
HVAC Estimator
Neelands HR
Burlington, ON · Collingwood, ON
…history of providing comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We…
Added 5 hours ago
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Commercial Tire Technician
Tirecraft
Waterloo, ON
- $22 to $28 CAD / hour
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Added 6 hours ago
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Spécialiste en préparation magistrale l Compounding Specialist
Medisca
Montreal, QC
- Full-time
Fournir un soutien consultatif concernant des niches de pratique spécifiques, les normes de pratique actuelles, les demandes réglementaires, le flux de travail de l'installation, etc.
Added 6 hours ago
B
HVAC Chiller Technician
BGIS
Hamilton, ON
- Full-time
We are looking to hire a Chiller Technician to join our team!
Added 6 hours ago
KT
Tire Technician
Kal Tire
Airdrie, AB
- Temporary
If you enjoy hands-on work, staying active, and working as part of a team, this role is a strong fit. As a Tire Technician, you’ll support the day-to-day service work in the shop,…

Bite

Technical Program Manager

Toronto, ON, Canada

$90,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $115,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

About Bite Bite builds the self-ordering software behind restaurant kiosks and handheld devices. Our customers are operators who serve thousands of guests a day, and our product shows up at the exact moment a guest decides what to order. We serve people who serve others, which shapes how we work: responsive, prepared, and genuinely invested in our customers' success. As our customer base has grown into larger enterprise brands, so has the complexity of getting our product into their restaurants. This role exists to make that complexity invisible to the customer. About the Role This is a project management role at its core, with a technical surface area and two immediate priorities. The first is an enterprise rollout spanning hundreds of restaurant locations, with several outside vendors involved. We are the point of coordination, and you will be the person who makes sure every piece arrives on time and in the right order so that sites go live on schedule. The second is a new product launch. You will run the internal program across product, engineering, QA, and customer-facing teams, and serve as the primary point of contact for the partner testing it with us. Beyond those two, you will pick up additional projects as the business needs them. The constant is the skill set: organized, technically fluent, calm under a tight schedule, and trusted by everyone on both sides of a project to tell them the truth about where things stand. We use Claude across the company, and we expect everyone to build with it, not just chat with it. What You'll Own Enterprise Multi-Site Rollout Act as the single point of coordination across all vendors involved in the rollout, including hardware, network, installation, and point-of-sale partners, holding each to a shared timeline. Build and run a launch calendar supporting one to two site go-lives per day, with every prerequisite confirmed before a site enters the queue. Track readiness at the site level: network validation, hardware delivery and staging, menu and configuration build, staff training, and day-of support coverage. Hold vendors accountable to committed dates. Push back when a date is at risk, and escalate early with a recommended path forward rather than only a problem. Maintain rollout reporting that serves both a field manager who needs today's detail and an executive who needs the trend. Run a structured post-launch loop so that what goes wrong at site 12 is fixed before site 20. New Product Launch Project manage the internal launch across product, engineering, and customer-facing teams, keeping dependencies visible and timelines honest. Serve as the communication bridge to the alpha testing partner's team, setting expectations, reporting progress, and making sure their feedback reaches the people who can act on it. Translate feedback, bugs, and agreed requirements into clearly written Linear tickets with enough context for engineering to act without a follow-up conversation. Drive tickets to close: triage, follow up, confirm QA, and verify that what shipped matches what was agreed. Protect scope. When a request belongs to a later phase, route it to product rather than letting it quietly expand the current build. You will not be scoping the product itself, but you will be the one who notices when scope moves. Run the launch cadence, including internal standing check-ins, a regular written update to the alpha partner, and a clear record of decisions. Write the customer-facing documentation for the new product, including setup guides, feature walkthroughs, and release notes, and keep it current as the build changes. Deliver demos and training to the alpha partner’s team, and build materials that can be reused once the product moves past alpha. Run the final acceptance pass on each release. Engineering owns its own QA; once a build is code complete, you and product work through it together to find the gaps, edge cases, and anything that would confuse a customer in the real world. You sign off before it reaches the alpha partner. Ongoing Program Management Take on additional projects as they arise, applying the same structure and communication discipline. Build a repeatable process out of what works, and document it so the next rollout does not start from scratch. Prepare updates and presentations for stakeholders at every level, including the C-suite. What You Bring Three to five years of project or program management experience, including at least one multi-site rollout, software implementation, or launch involving outside vendors or partners. Technical fluency. You can read a network or hardware requirement, understand an integration dependency, and ask engineering a useful follow-up question without needing it translated first. Hands-on experience with a ticketing or project tracking system. Linear experience is a plus; strong Jira or Asana experience transfers well. Exceptional attention to detail. In a one-to-two-site-per-day launch cadence, a missed prerequisite becomes a missed go-live. Professional written and verbal communication, with the range to brief a technician in the morning and an executive sponsor in the afternoon. Sound escalation judgment. You know what you can resolve, what needs a decision from someone else, and how to raise it without creating alarm. The ability to spot a developing problem early and respond with a concrete mitigation plan rather than a status update. Comfort coordinating across customer-facing, product, and engineering teams, each of which measures progress differently. Fluent with AI tools and actively looking for where they apply. You use them to synthesize vendor threads, turn call notes into tickets, and assemble status reporting, so your own time goes to the judgment calls and relationships a tool can’t handle. You are equally clear on where AI output needs a human check before it reaches a customer. Sound product judgment in a final review. You can look at a finished build and spot where a real customer would get stuck, and write it up clearly enough that engineering can act on it without a follow-up conversation. Strong writing and presentation skills, with the range to turn a technical process into a one-page guide a restaurant manager can follow mid-shift, and to run a live training session for a partner’s product team. How You Work Hybrid, with a home setup that supports the role: reliable high-speed internet, a quiet and professional space for customer calls, and a backup plan for when a connection fails during a live launch. In office as needed to collaborate with the product team and complete testing. Self-directed. You build your own structure, set your own checkpoints, and do not wait to be asked for a status. Positive and steady in front of customers and vendors, while being direct internally about what is at risk. Flexible within reason across U.S. time zones. Restaurant go-lives often happen before a store opens or after it closes. You have built something with AI, not just used it. A custom skill or agent, a prompt-driven workflow your team adopted, an automation that took a recurring task off your plate. Come prepared to walk us through what you built, what it replaced, and what you’d do differently. You reach for AI by default on synthesis work, and you know where the output needs a human check before it reaches a customer. Nice to Have Restaurant, hospitality, or retail technology experience Familiarity with point-of-sale systems or POS integrations Experience supporting an alpha or beta program with a design partner Experience presenting program status to executive stakeholders

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More about this job

Responsibilities

Coordinate a multi-vendor rollout across hundreds of restaurant locations, tracking site readiness, timelines, risks, and post-launch improvements. Manage the internal and partner-facing new product launch, including tickets, scope, communications, documentation, training, and final acceptance reviews.

Requirements

Requires three to five years of project or program management experience, including a multi-site rollout, software implementation, or launch involving external vendors or partners. Candidates should be technically fluent, highly organized, strong communicators, experienced with project tracking tools, and able to use AI tools thoughtfully while applying sound judgment to risks and product reviews.

Skills

Project Management
Program Management
Enterprise Rollouts
Vendor Coordination
Software Implementation
Technical Fluency
Stakeholder Communication
Risk Management
Escalation Management
Scope Management
Ticket Management
Product Acceptance Testing
Customer Documentation
Training and Demos
AI Workflow Automation
Executive Reporting

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Rollout
Multi-Site Deployment
Restaurant Technology
Self-Ordering Software
Kiosks
Handheld Devices
Vendor Management
Hardware
Network Validation
Point-of-Sale Systems
POS Integrations
Software Launch
Alpha Testing
Product Management
Engineering
Quality Assurance
Linear
Jira
Asana
Ticket Triage
Scope Management
Release Notes
Customer Documentation
Acceptance Testing
AI Tools
Claude
Workflow Automation
Executive Reporting
Restaurant Operations

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