Jobs in Canada

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Added 1 min ago
BJ
Restaurant manager
Booster Juice - Coventry
Calgary, AB
- From $36 CAD / hour
- Full-time
- On-site
Added 4 mins ago
DQ
Restaurant assistant manager
Dairy Queen
Vancouver, BC
- From $39 CAD / hour
- Full-time
- On-site
Added 4 mins ago
C2
Gas station manager
Canco 235
Harrison Hot Springs, BC
- From $45 CAD / hour
- Full-time
- Contract
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 5 mins ago
B+
Restaurant manager
Black + Blue Restaurant
Vancouver, BC
- From $38.4 CAD / hour
- Full-time
- On-site
Added 14 mins ago
General Manager
ASSA ABLOY
Winnipeg, MB
The General Manager is responsible for the overall leadership, operational performance, and profitability of Wallace Perimeter Security. Reporting to the Managing Director, North America,…
Added 14 mins ago
SC
Assistant Branch Manager - Namao Centre
Servus Credit Union
Edmonton, AB
- Full-time
We are hiring for a Full-time Assistant Branch Manager to join our Namao Centre Branch!
Added 14 mins ago
CS
Assistant Manager Suites
Calgary Stampeder Football Club
Calgary, AB
- Full-time
The Suites Assistant Manager supports the day-to-day operation of premium suite hospitality, helping deliver exceptional guest experiences in a fast-paced sports and entertainment…
Added 14 mins ago
AW
Account Manager
All Weather At Home
Edmonton, AB
- Full-time
We’re currently hiring for an Account Manager for our Edmonton Customer Solutions Center. There’s more to any job than words on a page, but the focus of this role is ensuring that the…
Added 14 mins ago
DC
Administrative Assistant - Reception (Casual)
Dillon Consulting Limited
Toronto, ON
- Part-time
…front-desk reception role, you will showcase your interpersonal and customer service skills in a professional office setting, maintaining active communication with your team manager via…
Added 14 mins ago
Principal Enterprise Account Manager, Financial Services (Banking)
Amazon
Toronto, ON
…to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's…
Added 14 mins ago
HR
Environmental Attendant (Finch RCC)
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Demonstrated excellent interpersonal, communication and customer service skills
Added 14 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Corner Brook, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 14 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Timmins, ON
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 14 mins ago
W
Cashier ~ Part-Time
Walmart
Fergus, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 14 mins ago
LC
Directeur adjoint de magasin
Loblaw Companies Limited
Saint-Hyacinthe, QC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 14 mins ago
O&
Operations Manager - Offsite Catering & Events
Oliver & Bonacini
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
…purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation and passion of our team members.…
Added 14 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Milton, ON
- $18.95 to $23.25 CAD / hour
- Full-time
Leads execution of customer experience priorities within the store, leveraging customer, sales, and omni-channel insights to optimize team deployment, deliver exceptional service, and drive…
Added 14 mins ago
TH
Pro Sales Associate: Full Time - CHINOOK
The Home Depot
Canada
- Full-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 17 mins ago
TU
Restaurant manager
The Uptown Resto Bar
Embrun, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 18 mins ago
C&
Restaurant manager
Curries & Puffs Inc
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 21 mins ago
MR
Restaurant assistant manager
McDonald's Restaurants
Carleton Place, ON
- From $25 CAD / hour
- Full-time
- On-site
Added 23 mins ago
TH
Restaurant manager
Tim Hortons
Victoria, BC
- From $24.04 CAD / hour
- Full-time
- On-site
Added 23 mins ago
TH
Restaurant assistant manager
Tim Hortons
Victoria, BC
- From $24.04 CAD / hour
- Full-time
- On-site
Added 26 mins ago
TD
Maintenance manager
The Drake Hotel
Toronto, ON
- $72,000 to $78,000 CAD / year
- Full-time
- Contract
- On-site
Estimate costs of installing and maintaining equipment or service
Added 28 mins ago
O(
Bilingual Claims Adjuster, Automobile
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
…regulatory and contractual compliance, and adhering to organization service standards, operational targets and core competencies. Reporting to the National Auto Claims Manager, the core…

BiteOut

Customer Relations Manager

ON, Canada
Grand Valley, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 2–3 years of customer success, account management, or operations experience F&B, hospitality, or similar
Posting language: English
Posted: Oct 9, 2026

Original job description

About The Role

Two groups of people need BiteOut to work, and from your first week both of them are yours. The restaurants first. Every partner now runs their own listing from the BiteOut app - deals, menu, photos, opening hours, staff training, even the ads they buy from us. So this is not a job where owners phone in changes and you type them into a panel. It is the job of making sure they can do it themselves, and that what they end up with is any good. That means teaching. Sitting with an owner and walking them through the app until it sticks. Coming back when the staff has turned over and the new servers have never heard of BiteOut. It also means paying attention: a venue whose deal has not changed in three months, a listing with four bad photos, a partner who has quietly stopped opening the app. You notice that and you go, before it becomes a partner we lost. The handful of things the app still cannot do, like changing a registered address, come to you. Then the members. Somebody redeems a deal and the restaurant does not honour it. Somebody cannot get the app to do what they expect. Those people reach us on Instagram, on WhatsApp, or through Help in the app, and there is no tidy queue collecting any of it. You catch it, you sort it, and you go back to the restaurant about it. Turning that into something that actually runs is part of the job, not a side task. This is full-time, six days a week with one rotational day off. Out visiting partners a good part of the week, at a desk the rest. You report directly to the founder.

Your job, end to end.

Teach it. Watch it. Go back and check.

0 1

Handoff

Every partner a rep signs gets handed to you.

0 2

Teach

Walk the owner through the app until they can run it alone.

0 3

Visit

Key accounts on a rhythm. Not only when something breaks.

0 4

Notice

Stale deals, bad photos, a partner gone quiet. Catch it early.

0 5

Handle

Owner problems, and members who had a bad night out.

0 6

Close it

Go back to the member and tell them what happened.

The job

Sales gets them in. You are the reason they stay.

The app gave partners the controls. It did not give them a reason to care, or anyone to notice when they stopped. A restaurant that feels looked after renews and tells other owners. A member whose bad night got sorted properly stays a member. Nobody at BiteOut owns either of those today, which is exactly why we are hiring for it.

Who we're looking for

2–3 years of customer success, account management, or operations experience F&B, hospitality, or similar
Based in Kathmandu Valley with your own scooter or bike for the partner visits that need showing up
Fluent Nepali (essential - most owners prefer it) and professional English
Comfortable on phone and WhatsApp all day fast typist, faster responder
Knows when to handle it yourself and when to escalate
Calm with a frustrated owner on the line
Fair to both sides when a member and a restaurant disagree about what happened, somebody has to land it
Notices things nobody reported the best version of this job is the problems that never became complaints
Can teach a non-technical person to use an app patiently, in Nepali, on their phone, more than once

What you'll learn

How customer success actually works in a marketplace business
What makes restaurant partners stay, and what makes them leave
How a self-serve product actually lands with people who did not ask for one
How an early-stage startup operates from inside - product, ops, sales, all of it

Apply About employer

More about this job

Responsibilities

Onboard restaurant partners, teach owners and staff to manage their listings and promotions through the app, and visit key accounts to monitor engagement and address problems. Resolve member and restaurant issues across Instagram, WhatsApp, and in-app Help, follow up with both sides, and help improve partner retention and member satisfaction.

Requirements

Applicants should have 2–3 years of experience in customer success, account management, or operations, preferably in food and beverage, hospitality, or a similar field. They must be based in Kathmandu Valley, have their own scooter or bike for partner visits, speak fluent Nepali and professional English, and be comfortable providing responsive support and patient app training.

Skills

Customer Success
Account Management
Restaurant Partner Management
Customer Support
App Training
Relationship Building
Issue Resolution
Conflict Resolution
Partner Retention
Account Monitoring
Communication
Time Management
Escalation Management
Hospitality Operations
Nepali Fluency
Professional English

Visa sponsorship

Not detected in the job text

Keywords

BiteOut
Customer Success
Account Management
Restaurant Partners
Hospitality
Food And Beverage
Marketplace Business
Partner Onboarding
Partner Retention
Member Support
Customer Experience
App Training
Self-Service App
Restaurant Listings
Deals And Promotions
Account Visits
Instagram
WhatsApp
In-App Help
Issue Resolution
Escalation
Nepali
English
Kathmandu Valley

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