Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 26 mins ago
WC
Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 26 mins ago
WC
Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 26 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Duncan, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 26 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 27 mins ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer…
Added 27 mins ago
C
Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
As a Senior Security Services Manager, Application Security, you will play a pivotal role in advancing CIBC’s enterprise-wide Application Security program. Your primary focus will be to…
Added 27 mins ago
B
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Familiarity with lending product lifecycles, agency services, payments, settlements, credit operations, or loan servicing processes.
Added 27 mins ago
E
Field Service Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Field Service Engineer supports customers globally and reports to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments,…
Added 27 mins ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Manager, Pharmacy, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Pharmacist is…
Added 31 mins ago
YM
Corporate sales manager
YUMMY MARKET
Concord, ON · North York, ON
- $73 to $85 CAD / hour
- Full-time
- On-site
Determine strategic planning related to new product lines
Added 57 mins ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 1 hour ago
CH
Nursery manager
Clearview Horticultural Products Inc
Langley, BC
- From $30 CAD / hour
- Full-time
- On-site
Provide product care and other information and service to customers
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Prescott, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
W
(CAN) Health and Beauty Team Associate
Walmart
Mississauga, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 1 hour ago
W
Consumables Associate
Walmart
Port Perry, ON
- Part-time
…removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing…
Added 1 hour ago
W
(CAN) CASHIER
Walmart
Windsor, ON
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Directs Store Delivery Associate
Walmart
Edmonton, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
SE
Manager, DtC (Retail/Ecomm) Data Analytics
Samsung Electronics
Mississauga, ON
- Full-time
Manage digital data handling and ETL operations from multiple data warehouses to conduct in-depth customer, website, and product analysis.
Added 1 hour ago
T
Manager, Information Security
TD
Toronto, ON · Mississauga, ON · Markham, ON
- Full-time
The Manager will serve as a key interface between EUC Governance, Technology, Information Security, Risk and business segments, translating governance strategy, risk and control objectives,…
Added 1 hour ago
T
Personal Banking Associate
TD
Kelowna, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Assistant Branch Manager Trainee
TD
Three Hills, AB · Calgary, AB
- Full-time
As an Assistant Branch Manager Trainee, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development…
Added 1 hour ago
T
Personal Banking Associate Trainee (Full time)- Champlain, Montreal
TD
Montreal, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 1 hour ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 1 hour ago
T
Manager - Accounting Policy and Advisory
TD
Toronto, ON
- Full-time
The Manager – Accounting Policy and Advisory (i.e. Specialized Finance Manager, Chief Accountant's Department, Accounting Policy and Advisory), is responsible for the development,…

BiteOut

Customer Relations Manager

ON, Canada
Grand Valley, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: 2–3 years of customer success, account management, or operations experience F&B, hospitality, or similar
Posting language: English
Posted: Oct 9, 2026

Original job description

About The Role

Two groups of people need BiteOut to work, and from your first week both of them are yours. The restaurants first. Every partner now runs their own listing from the BiteOut app - deals, menu, photos, opening hours, staff training, even the ads they buy from us. So this is not a job where owners phone in changes and you type them into a panel. It is the job of making sure they can do it themselves, and that what they end up with is any good. That means teaching. Sitting with an owner and walking them through the app until it sticks. Coming back when the staff has turned over and the new servers have never heard of BiteOut. It also means paying attention: a venue whose deal has not changed in three months, a listing with four bad photos, a partner who has quietly stopped opening the app. You notice that and you go, before it becomes a partner we lost. The handful of things the app still cannot do, like changing a registered address, come to you. Then the members. Somebody redeems a deal and the restaurant does not honour it. Somebody cannot get the app to do what they expect. Those people reach us on Instagram, on WhatsApp, or through Help in the app, and there is no tidy queue collecting any of it. You catch it, you sort it, and you go back to the restaurant about it. Turning that into something that actually runs is part of the job, not a side task. This is full-time, six days a week with one rotational day off. Out visiting partners a good part of the week, at a desk the rest. You report directly to the founder.

Your job, end to end.

Teach it. Watch it. Go back and check.

0 1

Handoff

Every partner a rep signs gets handed to you.

0 2

Teach

Walk the owner through the app until they can run it alone.

0 3

Visit

Key accounts on a rhythm. Not only when something breaks.

0 4

Notice

Stale deals, bad photos, a partner gone quiet. Catch it early.

0 5

Handle

Owner problems, and members who had a bad night out.

0 6

Close it

Go back to the member and tell them what happened.

The job

Sales gets them in. You are the reason they stay.

The app gave partners the controls. It did not give them a reason to care, or anyone to notice when they stopped. A restaurant that feels looked after renews and tells other owners. A member whose bad night got sorted properly stays a member. Nobody at BiteOut owns either of those today, which is exactly why we are hiring for it.

Who we're looking for

2–3 years of customer success, account management, or operations experience F&B, hospitality, or similar
Based in Kathmandu Valley with your own scooter or bike for the partner visits that need showing up
Fluent Nepali (essential - most owners prefer it) and professional English
Comfortable on phone and WhatsApp all day fast typist, faster responder
Knows when to handle it yourself and when to escalate
Calm with a frustrated owner on the line
Fair to both sides when a member and a restaurant disagree about what happened, somebody has to land it
Notices things nobody reported the best version of this job is the problems that never became complaints
Can teach a non-technical person to use an app patiently, in Nepali, on their phone, more than once

What you'll learn

How customer success actually works in a marketplace business
What makes restaurant partners stay, and what makes them leave
How a self-serve product actually lands with people who did not ask for one
How an early-stage startup operates from inside - product, ops, sales, all of it

Apply About employer

More about this job

Responsibilities

Onboard restaurant partners, teach owners and staff to manage their listings and promotions through the app, and visit key accounts to monitor engagement and address problems. Resolve member and restaurant issues across Instagram, WhatsApp, and in-app Help, follow up with both sides, and help improve partner retention and member satisfaction.

Requirements

Applicants should have 2–3 years of experience in customer success, account management, or operations, preferably in food and beverage, hospitality, or a similar field. They must be based in Kathmandu Valley, have their own scooter or bike for partner visits, speak fluent Nepali and professional English, and be comfortable providing responsive support and patient app training.

Skills

Customer Success
Account Management
Restaurant Partner Management
Customer Support
App Training
Relationship Building
Issue Resolution
Conflict Resolution
Partner Retention
Account Monitoring
Communication
Time Management
Escalation Management
Hospitality Operations
Nepali Fluency
Professional English

Visa sponsorship

Not detected in the job text

Keywords

BiteOut
Customer Success
Account Management
Restaurant Partners
Hospitality
Food And Beverage
Marketplace Business
Partner Onboarding
Partner Retention
Member Support
Customer Experience
App Training
Self-Service App
Restaurant Listings
Deals And Promotions
Account Visits
Instagram
WhatsApp
In-App Help
Issue Resolution
Escalation
Nepali
English
Kathmandu Valley

Report this job