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Added 12 mins ago
Analyst – CA FIU Quality Assurance (QA) (5505)
TD
Toronto, ON · Ottawa, ON · Markham, ON
Full-time
…processes. May interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory…
Added 12 mins ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
…commercial clients, meeting all timelines, delivering excellent client service, managing risk while adhering to policies and…
Added 12 mins ago
Financial Crime Risk Analyst II (5550)
TD
Toronto, ON · Markham, ON
Full-time
Prioritize and manage own workload to meet SLA requirements for service and productivity
Added 12 mins ago
Business Insights Analyst II
TD
Toronto, ON · Mississauga, ON
Full-time
The Senior Business Intelligence Analyst, with Third Party Risk Product Owner Team, is responsible for delivering data-driven solutions, analytics, reporting capabilities, and product…
Added 12 mins ago
Business Systems Analyst III
TD
Toronto, ON
Full-time
May support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology…
Added 40 mins ago
TDS Operations Analyst III
TD Securities
Toronto, ON
Full-time
…commercial clients, meeting all timelines, delivering excellent client service, managing risk while adhering to policies and…
Added 1 hour ago
Junior Business Analyst
2iSolutions Inc.
Toronto, ON
Contract
Our Toronto-based client is hiring a Junior Business Analyst for an 11-month hybrid contract opportunity.
Added 4 hours ago
AML Analyst
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
Full-time
…information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you…
Added 4 hours ago
Analyst – CA FIU Quality Assurance (QA) (5505)
TD
Markham, ON · Ottawa, ON · Toronto, ON
Full-time
…processes. May interact with key stakeholders and third-party service providers to deliver AML/ATF/Sanctions/ABAC programs that satisfy regulatory…
Added 5 hours ago
Global Referentials Management Analyst
Crédit Agricole CIB
Montreal, QC
Contract
Are you a recent graduate ready to hit the ground running? The Canada Analyst Program is your entry point into the world of financial compliance, client data management, and regulatory…
Added 5 hours ago
Analyste à la conformité / Compliance Analyst
Avison Young Canada
Toronto, ON · Montreal, QC
Full-time
…navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse…
Added 6 hours ago
TDS - 2027 Analyst Program
TD
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
Full-time
Works independently as the senior analyst / subject matter expert and may coach and educate others
Added 6 hours ago
Senior Treasury Asset and Liability Management Analyst
TD
Toronto, ON
Full-time
Develop, document and maintain assigned applications, and implement changes to the technology base in an orderly manner with minimal service disruption.
Added 6 hours ago
Senior Business Application Analyst
TD
Toronto, ON
Full-time
Support and/or implement solutions that mitigate risk and maximizes the availability of service, efficiency and effectiveness
Added 6 hours ago
TDS - 2027 Analyst Program
TD
Toronto, ON
Full-time
Works independently as the senior analyst / subject matter expert and may coach and educate others
Added 8 hours ago
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$75 to $90 CAD / hour
Contract
This Business Systems Analyst role provides support and produces detailed system requirements and technical/functional specifications in alignment with standards and frameworks. The BSA…
Added 12 hours ago
RQ00804 - Business Analyst - Junior
Maarut
Toronto, ON
Contract
client requests, incidents, escalations are managed within established service
Added 23 hours ago
Canadian Commercial Banking Associate
TD
Markham, ON
Full-time
…future. Our quest is to deliver a first-class business banking client experience and to be” The Better Business Bank” in North America. At TD, better business bankers have a strong…
Added 1 day ago
Junior Business Analyst
PlanIT Search
Toronto, ON
Contract
We are seeking a Junior Business Analyst to support business operations, client onboarding, Identity and Access Management (IAM), and digital health initiatives. The ideal candidate will…
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.
Added 1 day ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
Experience automating cross-platform business processes such as onboarding/offboarding, identity and access management, device management, or service fulfillment.

Closed listing

BITS Recruiting

Business Analyst

Toronto, ON, Canada

Job type: Contract
Closing date: Oct 24, 2026
Experience: 2+ years of experience as an operational Business Analyst within IT, digital health, or a similar technology environment.
Posting language: English
Posted: Sep 24, 2026

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Similar jobs hiring now

Added 10 mins ago
Supply Chain Optimization Analyst (Contract)
Riverside Natural Foods Ltd. (Home of MadeGood) · Toronto, ON, Canada
Added 12 mins ago
Analyst – CA FIU Quality Assurance (QA) (5505)
TD · Toronto, ON, Canada · Markham, ON, Canada
Added 12 mins ago
AI Business Analyst
Bluum · Markham, ON, Canada
Added 12 mins ago
TDS Operations Analyst III
TD · Toronto, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Business Analyst – Junior

Location: Toronto, ON – Hybrid, with up to 1 day onsite per week at the Hiring Manager’s discretion

Contract: November 2, 2026 – October 5, 2027

Duration: 250 business days Schedule: Monday to Friday

Incorp Rate: $60-$64.33

About the Role

Our client is seeking a Junior Business Analyst to join the ONE ID Business Support team within Digital Excellence in Health.

ONE ID is a foundational identity and access management service supporting a broad range of digital health solutions used by healthcare professionals across Ontario.

The successful candidate will provide operational business analysis, client support, onboarding, IAM process support, data quality validation, and process improvement activities. This role will support EHR modernization, ONE ID change management and adoption initiatives, and the ongoing operational needs of a growing portfolio of digital health services.

The ideal candidate is detail-oriented, organized, customer-focused, and comfortable working in a high-volume operational environment where accuracy, responsiveness, and adherence to service-level timelines are critical.

Must-Have Qualifications

LinkedIn URL included on resume.
2+ years of experience as an operational Business Analyst within IT, digital health, or a similar technology environment.
Hands-on experience providing client support and client onboarding.
Strong attention to detail, particularly in relation to data integrity and accuracy.
Solid understanding of data integrity and data quality principles.
Strong customer service and interpersonal communication skills, with experience communicating with clients, partners, and internal stakeholders in an operational environment.
Strong organizational and multitasking skills, with the ability to prioritize work and meet SLA-driven timelines.
Demonstrated experience interpreting, analyzing, and executing business processes.

Key Responsibilities

Operational Business Analysis & Support

Support day-to-day ONE ID operational activities, including client requests, partner inquiries, incidents, and escalations.
Ensure operational requests are managed accurately and within established Service Level Agreement (SLA) timelines.
Analyze business processes and provide recommendations for process improvements.
Create, maintain, and update process documentation as business and operational requirements evolve.
Support testing of new features and functionality in lower environments.
Participate in client health validation and operational readiness activities.

Client Onboarding & Adoption

Coordinate and support ONE ID client onboarding and adoption activities.
Assist with client engagement, communications, enablement, and follow-up activities.
Respond to client and partner inquiries and provide clear, timely communication.
Support change management and adoption initiatives associated with ONE ID and EHR modernization.

Identity & Access Management

Execute operational Identity and Access Management (IAM) processes.
Support end-user authentication and authorization activities.
Assist with registration, enrolment, authorization, and security configuration processes.
Ensure IAM activities are completed accurately and in accordance with established procedures and security requirements.

Data Quality & Process Improvement

Validate data accuracy, completeness, consistency, and integrity across operational processes.
Identify data quality issues and support investigation and resolution.
Contribute to continuous improvement initiatives designed to improve operational efficiency and client experience.
Maintain accurate documentation and records supporting operational activities.

Desired Qualifications

Experience working in a high-volume, fast-paced operational environment.
Strong communication, analytical, problem-solving, and organizational skills.
Experience with business intelligence tools, dashboards, or reporting systems.
Knowledge of IT Service Management (ITSM) practices.
Experience working within an Identity and Access Management (IAM) framework.
Experience within the digital health ecosystem.
Previous public sector or government experience is preferred.

Key Deliverables

The successful candidate will be responsible for delivering:

Effective operational support for ONE ID services, ensuring client requests, incidents, and escalations are managed within established service levels.
Successful coordination and support of client onboarding and adoption, including client engagement, communication, and enablement.
Accurate execution of IAM operational processes, including registration, enrolment, authorization, and security configuration support.
Accurate and timely data validation and support for data quality activities.
Meaningful contributions to process improvements and process documentation that enhance operational efficiency.
Clear and accurate operational documentation and knowledge transfer throughout the engagement.

Work-from-Home Requirements

The client will provide the resource with an Agency laptop.

The resource is responsible for providing:

At least one additional monitor.
External keyboard and mouse.
A private home-office workspace. Working from an open or communal space is not permitted.
A hard-wired internet connection with sufficient bandwidth to support the technical requirements of the role.

If the home-office requirements cannot be met, the resource may be required to work full-time onsite, and the hybrid work arrangement will no longer be available.

About employer

More about this job

Responsibilities

Provide day-to-day operational support for ONE ID, managing client requests, inquiries, incidents, and escalations within service-level timelines. Coordinate client onboarding and adoption, execute identity and access management processes, validate data quality, and contribute to process improvements and documentation.

Requirements

Requires at least two years of operational business analyst experience in IT, digital health, or a similar technology environment, including hands-on client support and onboarding. Candidates should demonstrate strong data integrity awareness, customer service and communication skills, organizational ability, and experience interpreting and executing business processes.

Skills

Operational Business Analysis
Client Support
Client Onboarding
Data Integrity
Data Quality
Process Analysis
Process Improvement
Customer Service
Stakeholder Communication
Identity And Access Management
Authentication And Authorization
Change Management
Testing
Documentation
Business Intelligence
IT Service Management

Visa sponsorship

Not detected in the job text

Keywords

ONE ID
Digital Health
EHR Modernization
Identity And Access Management
IAM
Authentication
Authorization
Registration
Enrolment
Security Configuration
Client Onboarding
Client Adoption
Change Management
Service-Level Agreements
Incident Management
Escalation Management
Data Integrity
Data Quality
Business Process Analysis
Process Improvement
Operational Readiness
Client Health Validation
Testing
Lower Environments
Business Intelligence
Dashboards
Reporting Systems
IT Service Management
Public Sector
Healthcare Professionals

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