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Added 12 mins ago
DM
Manager, IT Service Deliver and End User Experience
District Municipality of Muskoka
Bracebridge, ON
- Full-time
Minimum of 5 years in IT operations/service delivery and end-user support, including 3 years in a supervisory/management capacity.
Added 12 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 12 mins ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
…services, and network systems. You will manage day-to-day system administration, configure and maintain network equipment, and provide Level 2 technical support, troubleshooting and…
Added 12 mins ago
A
Information Governance & Knowledge Management Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
Degree in records management, information management, library and information studies, data management, business administration, knowledge management, computer science, or a related field.…
Added 27 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Peak operational periods, including August, September, and January, may…
Added 27 mins ago
T
Personal Banking Associate - Monkland (18.75 hours)
TD
Montreal, QC
- Part-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 27 mins ago
FH
Interim Office Manager
Fairmont Hotels & Resorts
Jasper, AB
- Temporary
We are seeking a highly organized, technologically savvy and forward-thinking Office Manager to help transform how our Sales & Marketing division operates at Fairmont Jasper Park Lodge.…
Added 27 mins ago
CG
People Business Partner
Credit Genie
Toronto, ON
- Full-time
Own benefits administration and immigration coordination, using agentic workflows to automate routine work and partnering with providers and counsel on complex cases.
Added 27 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Hours of work for this position are 35 hours per week, Monday-Friday. Peak…
Added 27 mins ago
MT
Terminal Manager
Midland Transport
Truro, NS
- Full-time
Midland Transport is seeking a results-driven Terminal Manager to lead the day-to-day operations for our Truro Terminal. This is a key leadership role responsible for ensuring the safe,…
Added 27 mins ago
PH
Office Manager
ParaMed Home Health Care
Thunder Bay, ON
- Full-time
Oversee daily office operations and ensure smooth functioning
Added 27 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 27 mins ago
B
Pharmacist
Brunel
Victoria, BC
- $124,800 to $135,200 CAD / year
- Full-time
…BC. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for, but not limited to, ensuring that all prescriptions are dispensed accurately and…
Added 27 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 27 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 27 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Canada
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 27 mins ago
P
Technical Buyer & Rental Specialist - Events & Shows
PixMob
Montreal, QC
- Full-time
As a Technical Buyer & Rental Specialist (internal title: Technical Purchasing, Rental & Inventory Manager), you will be the operational backbone responsible for equipment procurement and…
Added 27 mins ago
RT
People Operations Coordinator
Raising The Village
Toronto, ON
- Full-time
The People Operations Coordinator plays an important role in helping shape a positive and people-centred employee experience at Raising The Village. As a contact for many day-to-day People…
Added 27 mins ago
Clinical Resource Nurse - N3
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Unit Manager, the CRN is responsible for the coordination of all aspects of patient care with respect to clinics and/or systemic therapy services at…
Added 27 mins ago
CO
Manager, Aquatic Services
City of Leduc
Leduc, AB
- Full-time
The Manager, Aquatic Services reports directly to the Director, Recreation Services. This position is based out the Leduc Recreation Centre and is responsible for the management and…
Added 27 mins ago
CM
Clinical Resource Nurse - N3
CancerCare Manitoba
Winnipeg, MB
- Full-time
Under the general supervision of the Unit Manager, the CRN is responsible for the coordination of all aspects of patient care with respect to clinics and/or systemic therapy services at…
Added 42 mins ago
RB
Administrator, Transaction Processing
Royal Bank of Canada
Toronto, ON
- Full-time
…environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the…
Added 42 mins ago
W
Gestionnaire de produits, Composants de matériel roulant (RSC) / Rolling Stock Components (RSC) Product Manager
Wabtec
Montreal, QC
- Full-time
…comptes clés, de développement des affaires, de soumissions, d'opérations commerciales (COM-OPS), d'ingénierie de produits, d'approvisionnement, d'exploitation et de services au sein de la…
Added 42 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 42 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

BJRC Recruiting

Branch Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 5 years experience at an OSFI regulated financial institution (i.e.
Posting language: English
Posted: Oct 27, 2026

Original job description

Our Client

Our client is an established, privately held Canadian financial services company with a long-standing presence in the mortgage lending and investment sectors. They are seeking a hands-on Branch Manager to oversee day-to-day operations, lead a team, and drive operational efficiency while maintaining high standards of service, accuracy, and compliance.

The Opportunity

The Branch Manager is responsible for ensuring the operational effectiveness of the Toronto Branch and maximizing the performance of the team. The Branch Manager must possess strong organizational skills and be able to manage day-to-day branch activities including operations, administration and providing instruction to team members. The Manager must have a strong understanding of Residential Mortgages and Investments.

Roles & Responsibilities:

Manage all branch employees in the Mortgage and Investment Departments
Provide up to date information to team members regarding policy/procedure changes
Responsible for achieving Branch targets
Represent the Branch with internal parties such as Compliance, Finance and Internal Audit
Co-operate and coordinate business functions and best practices with other Branch
Ensure Branch conforms to all policies, procedures and regulations

People Leadership:

Provide coaching and direction to team members
Assist with complex problem solving and develop skills for growth
Manage vacations and time off for the team
Handle Branch recruitment efforts and hiring
Ensure appropriate SLAs are being met by the team with accuracy and thoroughness

Business Units and Support – Investments:

Provide support on complex issues
Ensure funds are onboard appropriately
Build and maintain relationships with dealers
Ensure file documentation process is being adhered to
GIC confirmations
Sign all cheques

Business Units and Support – Mortgage Collections:

Regular collaboration with Collection team to ensure arrears are managed appropriately such as issuing Demand Letters or beginning Power of Sale proceedings
Manage Realtor relationships for Power of Sale properties including signing listings and negotiating offers
Manage Property Managers to ensure property is secured, maintained and all bills are paid

Oversee Mortgage Administration

Ensure team is completing work within legal and SLA deadlines
Executing legal documentation on behalf of the company

Business Units and Support – Mortgage Funding:

Manage the funding of Residential Mortgages
Reviewing documents to ensure completion and complete
Review and sign for every wire sent out

Business Units and Support – Servicing:

Manage the day-to-day operations of mortgage servicing
Ensure requests are being handled in timely manner
Provide support for complex issues
Ensure renewal review and process align with business procedures
Responsible for maintaining appropriate levels of renewal retention
Ensure the accuracy of discharge statements and penalty calculations
Execution of discharge of mortgage documents
Manage the payment of property taxes including tax adjustments

Business Units and Support – Underwriting and Fulfilment:

Manage team and provide support for all mortgage applications
Review approved and declined applications
Provide support with mortgage conditions
Assist in the setting of interest rates for the mortgage commitment
Review every mortgage file before funding
Review applications, appraisals, pre-funding conditions, fees, special conditions before funding

Additional Responsibilities:

Collaborate and contribute to special projects and process improvements as required
Work closely with Compliance on regulatory requirements and improvements
Manage audits from the business side, respond to audit findings and implement change as required

Knowledge/Skill Requirements:

Minimum 5 years experience at an OSFI regulated financial institution (i.e. Bank or Trust Company)
Strong knowledge of Mortgages and Investments (GICs, RSPs and RRIFs)
Strong written and verbal communication skills
Proficiency with Microsoft Office
Highly organized with a strong attention to detail
People management experience

Apply About employer

More about this job

Responsibilities

Oversee Toronto Branch operations and lead employees across mortgage and investment functions, ensuring targets, service standards, accuracy, and regulatory compliance are met. Manage mortgage and investment workflows, team performance, audits, stakeholder relationships, and process improvements.

Requirements

Requires at least five years of experience at an OSFI-regulated financial institution and strong knowledge of residential mortgages and investments, including GICs, RSPs, and RRIFs. Candidates should also have people-management experience, strong communication and organizational skills, attention to detail, and proficiency with Microsoft Office.

Skills

Branch Operations Management
People Management
Coaching and Team Development
Residential Mortgages
Investments
Mortgage Funding
Mortgage Servicing
Mortgage Underwriting
Mortgage Collections
Regulatory Compliance
Audit Management
Process Improvement
Problem Solving
Written and Verbal Communication
Microsoft Office
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Branch Operations
Residential Mortgages
Investments
GICs
RSPs
RRIFs
OSFI-Regulated Financial Institution
Mortgage Collections
Power Of Sale
Mortgage Funding
Mortgage Servicing
Mortgage Underwriting
Mortgage Administration
Compliance
Internal Audit
Regulatory Requirements
Service-Level Agreements
Renewal Retention
Discharge Statements
Property Tax Adjustments
Microsoft Office
Recruitment
Team Coaching
Process Improvement
Audit Findings

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