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Added 4 mins ago
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BJRC Recruiting

Business and Quality Control Analyst

Toronto, ON, Canada
Greater Toronto and Hamilton Area, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Our Client

Our client is an established, privately held Canadian financial services company with a long-standing presence in the mortgage lending and investment sectors. They are seeking a Business and Quality Control Analyst to ensure residential mortgage files meet underwriting standards before funding, while optimizing business processes, improving broker platform integrations, and standardizing policies and procedures to support operational efficiency, accuracy, and compliance.

Role Overview:

This role combines the analytical strengths of a Business Analyst with underwriting expertise in the residential alternative mortgage industry.

The successful candidate will support operational efficiency by optimizing connectivity with broker platforms and standardizing corporate documentation for alternative lending products across regional office hubs.

The role is responsible for reviewing file documentation, rationale, accuracy, and completeness before funding, in accordance with established policies, guidelines, and procedures.

Requirements:

Minimum of 2 years of residential underwriting and/or quality control or quality assurance experience within the mortgage industry.
Minimum of 2 years of Business Analyst experience within financial services.
Ability to understand financial statements and assess financial viability.
Proven experience authoring policies, procedures, and training manuals.
Strong problem-solving skills, with the ability to proactively identify risks and issues and recommend practical solutions.
Strong organizational skills, with the ability to manage multiple priorities and concurrent deadlines.
Exceptional written and verbal communication skills.
Experience with Portfolio+, Filogix Expert, Newton Velocity, and Lendesk is considered an asset.

Key Responsibilities:

Ensure file complies with underwriting standards and guidelines prior to funding.
Perform pre-funding file reviews and audits, approving files for funding or providing observations and findings to Underwriters or Mortgage Fulfillment Officers.
Ensure turnaround times, service levels, and priorities are met to support timely file funding.
Provide collaborative feedback to the Underwriting team on the interpretation of guidelines, policies, and procedures.
Gather, analyze, and document business requirements.
Support broker platform integration by optimizing data flows from Filogix Expert, Newton Velocity, and Lendesk.
Write standard operating procedures for residential mortgage lending.
Map process workflows to improve operational clarity and efficiency.
Maintain documentation repositories, ensuring policies are kept current for annual audits.

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More about this job

Responsibilities

Review and audit residential mortgage files before funding to verify compliance with underwriting standards, documentation requirements, and service timelines, and provide findings or feedback to underwriting and fulfillment teams. Analyze business requirements, improve broker-platform data flows and workflows, and create and maintain standardized lending procedures and documentation for operational efficiency and audits.

Requirements

Requires at least two years of residential mortgage underwriting, quality control, or quality assurance experience and at least two years of Business Analyst experience in financial services. Candidates should be able to assess financial statements and viability, write policies and procedures, identify risks, manage competing deadlines, and communicate effectively; experience with Portfolio+, Filogix Expert, Newton Velocity, or Lendesk is an asset.

Skills

Residential Mortgage Underwriting
Quality Control
Quality Assurance
Business Analysis
Financial Statement Analysis
Risk Identification
Problem-Solving
Policy and Procedure Writing
Training Manual Development
Broker Platform Integration
Process Mapping
Audit Readiness
File Review and Auditing
Written and Verbal Communication
Prioritization and Organization

Visa sponsorship

Not detected in the job text

Keywords

Residential Mortgages
Alternative Lending
Mortgage Underwriting
Pre-Funding Reviews
Quality Control
Quality Assurance
Financial Services
Financial Statements
Financial Viability
Business Analysis
Business Requirements
Broker Platform Integration
Portfolio+
Filogix Expert
Newton Velocity
Lendesk
Data Flows
Standard Operating Procedures
Process Workflows
Underwriting Guidelines
Mortgage Fulfillment
File Audits
Risk Assessment
Policies and Procedures
Training Manuals
Annual Audits

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