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Added 25 mins ago
MM
Salesperson
Machinery Masters Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Opportunity to deepen your skills as a sales representative and grow within our network in the manufacturing industry.
Added 25 mins ago
R
Associate Wealth Advisor / Financial Planner
RBC
Vancouver, BC
- Full-time
Tap into your superior problem resolution skills to provide proactive client service. Working collaboratively, you will at times liaise with various departments to provide smooth and timely…
Added 25 mins ago
R
Associate Advisor
RBC
Vancouver, BC
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing…
Added 55 mins ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Vancouver, BC
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Business Development Representative to join our ever-evolving SMB Sales team and help shape the future of global…
Added 55 mins ago
AI
Now Hiring: Inside Sales Representative (CLOSED)
AdEasy Inc.
Winnipeg, MB
- Full-time
As an Inside Sales Representative at AdEasy, you will be in charge of securing and onboarding new business through inbound leads. It is essential that you are an outstanding communicator…
Added 1 hour ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
…friendly and dedicated individual to join our team as an Outside Sales Representative to help grow our business and support our customers. If you enjoy building relationships and finding…
Added 2 hours ago
AG
Virtual Work from Home Position
AO Globe Life
Remote, Canada
- Full-time
- Remote
Join Our Team as a Remote Client Success Representative in Life Insurance – 100% Virtual!
Added 2 hours ago
US
Install Foreman
University Sprinkler Systems Inc
Delta, BC
- Full-time
University Sprinklers is the largest irrigation and landscape lighting installation and service company in Canada. We have a dedicated team of over 100 employees, offering services to over…
Added 2 hours ago
SD
Inside Sales Representative
SRS Distribution Inc.
Regina, SK
- Full-time
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Added 2 hours ago
SD
Customer Service Representative/Dispatch
SRS Distribution Inc.
Owen Sound, ON
- Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 3 hours ago
KS
Retail Sales Consultant
Kognitive Sales Solutions
Delta, BC
- Full-time
Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Field Marketing Representative, you…
Added 3 hours ago
S
Technical Service Engineering
Shred-tech
Cambridge, ON
- Full-time
Follow up on all new unit sales and sign off on all new systems on behalf of service.
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Blainville, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 4 hours ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
Hold a mutual fund representative (MFR) licence with minimum 2 years sales experience
Added 4 hours ago
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Customer Service Representative (Motivator) - Calgary Trinity Hills at Olympic Park
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Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 4 hours ago
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Customer Service Representative (Motivator) - Edmonton Southpark Centre
GoodLife Fitness
AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 4 hours ago
C
Mobile Financial Services Representative
CIBC
Boucherville, QC · Brossard, QC · Candiac, QC · Saint-Bruno, QC
- Full-time
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and…
Added 4 hours ago
Lead Alterations Specialist
David's Bridal
Woodbridge, ON
…them and taking care of them with one of the highest customer service scores in…
Added 4 hours ago
Service Centre Representative (Thompson, MB)
Manitoba Blue Cross
Thompson, MB
The Service Centre Representative provides administrative and customer direction for the centre’s counselling services. Duties include in-person customer engagement and counsellor support,…
Added 5 hours ago
T
In-Person Career Event - TD Wealth, Financial Planning - Vancouver - Oct 20th, 2026
TD
Burnaby, BC · Coquitlam, BC · Port Coquitlam, BC · Richmond, BC · Surrey, BC · Vancouver, BC
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
Added 5 hours ago
T
Financial Planner-North Shore
TD
North Vancouver, BC
- Full-time
…protection to provide highly personalized advice, solutions and service to clients. The Financial Planning team understands that helping clients set and achieve their financial goals while…
Added 5 hours ago
T
Financial Planner
TD
Maple, ON · Vaughan, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 5 hours ago
TH
Associé(e) mise en marché - Temps partiel
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 hours ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 5 hours ago
AU
Représentant Livreur / Route Sales Representative
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Montreal, QC
- Full-time
The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.…

Black & McDonald Limited

Service Account Representative

Ottawa, ON, Canada

The expected salary range for this role is between $55,000 - $70,000 per year. · Full-time

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Job details

Pay: The expected salary range for this role is between $55,000 - $70,000 per year.
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-3 years’ experience in HVAC, Electrical or Plumbing.
Posting language: English
Posted: Oct 1, 2026

Original job description

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

About This Career Opportunity

Black & McDonald’s NOR (Northern Ontario Region) Service team is growing! If you are an independent, enthusiastic and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. This position reports directly to the Division Manager and will be working in Ottawa for the NOR region.

The primary goal of the Service Account Representative is to ensure client satisfaction, contract delivery and secure projects with our existing client base.

Complete internal client reviews
Utilize the training provided to prospect, qualify, support estimating, prepare proposals, and secure sustainable service project business
Establish and maintain working relationships with customers and ensure contract delivery is to Black & McDonalds’ expectations.
Work with existing and new customers to develop life cycle plans for their facilities
Write proposals, conduct equipment surveys and develop proposals that will create value for our clients
Review results of completed projects with Management and project team members
Assist with any special requests
Provide feedback and recommendations on marketing efforts based on direct experiences with clients
Continual professional and personal development
Actively participate in company meetings and marketing events

Competency Requirements

Communicates Effectively
Continuous Learning
Customer Focus
Problem Solving and Innovation
Teamwork and Collaboration
Values and Respects Others
Strategic Perspective

Education Requirements

A university degree or college diploma in business, engineering or related field as appropriate.
Years of experience as a qualified tradesperson in the construction, mechanical and/or HVAC industry may substitute for education requirements.

Work Experience Requirements

1-3 years’ experience in HVAC, Electrical or Plumbing.
Experience with Mechanical trade account management.
Project sales experience would be considered an asset.
Building automation controls experience would be considered an asset.

Skills, Abilities, And Other Requirements

Able to travel on occasion in order to meet prospect requests and project requirements
Excellent organizational and time management skills
Solid negotiation, conflict resolution, and people management skills
Project management and implementation
Safe Work Practices
Competency in basic computer skills, including Microsoft Office applications
Valid Class 5 Driver’s License

The expected salary range for this role is between $55,000 - $70,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.

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More about this job

Responsibilities

Manage and grow service business with existing and prospective clients by identifying opportunities, preparing proposals, and securing sustainable projects. Maintain customer relationships, support contract delivery, develop facility life-cycle plans, and review project outcomes with management and project teams.

Requirements

A university degree or college diploma in business, engineering, or a related field is requested; relevant construction, mechanical, or HVAC trade experience may substitute. Candidates should have 1–3 years of HVAC, electrical, or plumbing experience, preferably with mechanical account management, and possess strong organizational, negotiation, project management, and communication skills, basic Microsoft Office competency, and a valid Class 5 driver's license.

Skills

Customer Account Management
Customer Focus
Prospecting
Sales
Proposal Development
Estimating Support
Contract Delivery
Equipment Surveys
Project Management
Negotiation
Conflict Resolution
Organizational Skills
Time Management
Microsoft Office
Teamwork

Benefits

Group Insurance Benefits
Pension Plan
Annual Discretionary Bonus
Career Development Programs

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Electrical
Plumbing
Mechanical Trades
Account Management
Project Sales
Building Automation Controls
Service Projects
Prospecting
Estimating
Proposal Development
Equipment Surveys
Contract Delivery
Facility Life-Cycle Planning
Project Management
Microsoft Office
Class 5 Driver's License
Safe Work Practices
Customer Satisfaction
Construction
Facilities Management

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