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Added 4 mins ago
M
Director of Engineering - Mortgage Creditor Insurance
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…you love the challenge of working on a small team and being part of a larger movement to change the engineering culture of an…
Added 2 hours ago
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Geomatics Internship - Major Projects - May 2027
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Calgary, AB
- Volunteer
This internship is an opportunity to build your technical skills, confidence, and understanding of how geomatics supports major project delivery. You’ll be part of a collaborative team that…
Added 4 hours ago
S
Pediatric Echocardiographer
Sanya’k̓ula
Vancouver, BC
- Full-time
Job type (e.g., full-time, part-time, regular, casual)
Added 6 hours ago
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Project Engineering Specialist
Epiroc
Sudbury, ON · Lively, ON
- Full-time
We want you to take part in our journey. Accommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your…
Added 7 hours ago
CO
Facility Clerk/Receptionist
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…efficient facility operations in support of quality customer…
Added 7 hours ago
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Community Library Programmer (Bilingual - English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Job Status: Limited regular part time position - Bilingual (English/French)
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Service and Program Staff - Ticket Staff - Lively Ski Hill
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Sudbury, ON · Greater Sudbury, ON
- Internship
…this position is responsible to provide front-line customer service in a designated leisure program and/or…
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Outdoor Rink Staff (Part time)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 7 hours ago
Bilingual Claims Adjusters - Farm/Commercial
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 7 hours ago
Bilingual Claims Technical Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 8 hours ago
RS
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Ryder System, Inc.
Teeswater, ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 8 hours ago
WI
Bilingual Claims Technical Specialist
Wawanesa Insurance
Montreal, QC
- Other
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 8 hours ago
MA
DZ Driver/Inside Sales Representative
Messer Americas
Cambridge, ON
- Full-time
This role is a hybrid role, and you will also be an Inside Sales Representative, you will play a key role in providing excellent customer service daily and doing the following tasks:
Added 8 hours ago
IW
HDPE Sales and Service Support Representative (Open to Recent Graduates)
ICONIX Waterworks
Abbotsford, BC
- Other
As an HDPE Sales and Service Representative, you will work directly with customers to manage and support sales activities, coordinate projects, prepare quotations, process orders, and…
Added 8 hours ago
RS
310T Licensed Truck & Coach Diesel Mechanic/Technician
Ryder System, Inc.
Kitchener, ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 9 hours ago
BB
Technician II - Security
Bosch Building Technologies North America
Fort McMurray, AB
- Full-time
…operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems…
Added 10 hours ago
TT
Track Welder Trainee (13700)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $28.32 to $45.44 CAD / hour
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 10 hours ago
PT
Technician II - Security
Paladin Technologies
Fort McMurray, AB
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Perform cable pulling, termination, and routing as part of security system installation
Added 11 hours ago
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Associate Representative - Inside Sales
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Langley (District), BC · Langley, BC
- Full-time
Empowering People – Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60…
Added 11 hours ago
ES
Customer Representative - 1 year limited term
Energy Safety Canada
Calgary, AB
- Full-time
Be a part of building a stronger, safer workforce!
Added 11 hours ago
RS
310T Licensed Truck & Coach Diesel Mechanic/Technician
Ryder Supply Chain Solutions
Kitchener, ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 11 hours ago
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310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Ryder Supply Chain Solutions
Teeswater, ON · CAN - Teeswater ON
- Full-time
…way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 12 hours ago
T
Manager, Rail Extension Integration
TransLink
Vancouver, BC · Greater Vancouver, BC
- $120,560 to $180,840 CAD / year
- Full-time
…monitoring of the projects according to agreed financial and service targets, and in compliance with enterprise engineering project management practices and quality expectations. The…
Added 13 hours ago
Customer Service Representative (Clerk II)
City of Edmonton
AB
The Customer Service Representative (Clerk II) connects members of the public and City of Edmonton employees to services, programs and information, while focusing on delivering on our…
Added 13 hours ago
Supply Chain Coordinator
BWXT
Cambridge, ON
Attend proposal and project meetings as the Supply Management representative.

Black & McDonald Limited

Service Account Representative

Ottawa, ON, Canada

The expected salary range for this role is between $55,000 - $70,000 per year. · Full-time

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Job details

Pay: The expected salary range for this role is between $55,000 - $70,000 per year.
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 1-3 years’ experience in HVAC, Electrical or Plumbing.
Posting language: English
Posted: Oct 1, 2026

Original job description

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

About This Career Opportunity

Black & McDonald’s NOR (Northern Ontario Region) Service team is growing! If you are an independent, enthusiastic and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. This position reports directly to the Division Manager and will be working in Ottawa for the NOR region.

The primary goal of the Service Account Representative is to ensure client satisfaction, contract delivery and secure projects with our existing client base.

Complete internal client reviews
Utilize the training provided to prospect, qualify, support estimating, prepare proposals, and secure sustainable service project business
Establish and maintain working relationships with customers and ensure contract delivery is to Black & McDonalds’ expectations.
Work with existing and new customers to develop life cycle plans for their facilities
Write proposals, conduct equipment surveys and develop proposals that will create value for our clients
Review results of completed projects with Management and project team members
Assist with any special requests
Provide feedback and recommendations on marketing efforts based on direct experiences with clients
Continual professional and personal development
Actively participate in company meetings and marketing events

Competency Requirements

Communicates Effectively
Continuous Learning
Customer Focus
Problem Solving and Innovation
Teamwork and Collaboration
Values and Respects Others
Strategic Perspective

Education Requirements

A university degree or college diploma in business, engineering or related field as appropriate.
Years of experience as a qualified tradesperson in the construction, mechanical and/or HVAC industry may substitute for education requirements.

Work Experience Requirements

1-3 years’ experience in HVAC, Electrical or Plumbing.
Experience with Mechanical trade account management.
Project sales experience would be considered an asset.
Building automation controls experience would be considered an asset.

Skills, Abilities, And Other Requirements

Able to travel on occasion in order to meet prospect requests and project requirements
Excellent organizational and time management skills
Solid negotiation, conflict resolution, and people management skills
Project management and implementation
Safe Work Practices
Competency in basic computer skills, including Microsoft Office applications
Valid Class 5 Driver’s License

The expected salary range for this role is between $55,000 - $70,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.

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More about this job

Responsibilities

Manage and grow service business with existing and prospective clients by identifying opportunities, preparing proposals, and securing sustainable projects. Maintain customer relationships, support contract delivery, develop facility life-cycle plans, and review project outcomes with management and project teams.

Requirements

A university degree or college diploma in business, engineering, or a related field is requested; relevant construction, mechanical, or HVAC trade experience may substitute. Candidates should have 1–3 years of HVAC, electrical, or plumbing experience, preferably with mechanical account management, and possess strong organizational, negotiation, project management, and communication skills, basic Microsoft Office competency, and a valid Class 5 driver's license.

Skills

Customer Account Management
Customer Focus
Prospecting
Sales
Proposal Development
Estimating Support
Contract Delivery
Equipment Surveys
Project Management
Negotiation
Conflict Resolution
Organizational Skills
Time Management
Microsoft Office
Teamwork

Benefits

Group Insurance Benefits
Pension Plan
Annual Discretionary Bonus
Career Development Programs

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Electrical
Plumbing
Mechanical Trades
Account Management
Project Sales
Building Automation Controls
Service Projects
Prospecting
Estimating
Proposal Development
Equipment Surveys
Contract Delivery
Facility Life-Cycle Planning
Project Management
Microsoft Office
Class 5 Driver's License
Safe Work Practices
Customer Satisfaction
Construction
Facilities Management

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