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Added 2 mins ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
NB
Assistant Manager
North Brands Group Ltd.
Newmarket, ON
- Full-time
Role Description The Assistant Manager is a full-time, on-site role based in Upper Kingsclear, NB. This role supports the Store Manager in daily operations, including supervising sales…
Added 2 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Nurse - C7 Palliative & Medically Complex Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 2 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 2 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 2 mins ago
B
Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client…
Added 2 mins ago
4S
Property Manager
4Sight Search Solutions Inc.
Guelph, ON
- Full-time
We are looking for a customer-driven Condominium Property Manager to join the CIE Property
Added 17 mins ago
ML
Hospitality Manager - Client Centre
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
The Hospitality Manager - Client Centre is an onsite leadership role responsible for overseeing hospitality operations across the Conference Centre, workplace catering, and Executive…
Added 32 mins ago
W
Manager - Environmental Health and Safety
Wesco
Mississauga, ON
- $98,653 to $139,000 USD / year
- Full-time
Enhance companywide communication by promoting knowledge share between the EH&S Service team and the rest of the organization with the goals of enhancing the technical acumen of the company…
Added 32 mins ago
CC
Location Manager
Cintas Canada
Toronto, ON · North York, ON
- Full-time
Cintas is seeking a Location Manager. The Location Manager assists with managing the location's overall operational business while completing a defined curriculum of activities that will…
Added 32 mins ago
KG
Building Operator (Toronto)
Kipling Group
Toronto, ON
- Full-time
Company Overview: Since 2007, Kipling Group has been one of Canada’s largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the…
Added 32 mins ago
P
restaurant assistant manager
Petro-Canada
Miramichi, NB
- Full-time
Added 32 mins ago
H
assistant manager, fast food
Harvey's
Port Colborne, ON
- Full-time
Added 32 mins ago
HH
assistant manager, restaurant
Halibut House Fish and Chips Inc.
Welland, ON
- Full-time
Food service counter attendants and food preparers
Added 32 mins ago
W
Bell Fibre Installation & Repair Technician
Worldwide
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…of Montreal, Quebec. This position would report to the Field Manager. The successful candidate will be accountable for training and motivating our team and ensuring we deliver an…
Added 32 mins ago
I-
Store Manager
I8IS - Infiniti Software Solutions
Laval, QC
- Full-time
- Develop, direct, and motivate the store team, resulting in great service to all customers, increased sales/profit, minimized losses, and a visually distinctive, impeccably maintained…
Added 32 mins ago
NF
Grocery Department Manager Full Time Day
No Frills
Fredericton, NB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 32 mins ago
S
Liquor Store - Assistant Manager Liquor Store
Sobeys
Calgary, AB
- Full-time
We have an immediate opening for a customer driven, community engaged, results oriented and passionate people leader to join our team as an Assistant Store Manager. As a member of the…
Added 32 mins ago
SC
Cashier/Grocery Clerk
Safeway Canada
Terrace, BC
- Full-time
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…

Black & McDonald Limited

Service Account Representative

Ottawa, ON, Canada

$55,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Experience: 1-3 years’ experience in HVAC, Electrical or Plumbing.
Posting language: English
Posted: Oct 1, 2026

Original job description

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald’s NOR (Northern Ontario Region) Service team is growing! If you are an independent, enthusiastic and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. This position reports directly to the Division Manager and will be working in Ottawa for the NOR region.

The primary goal of the Service Account Representative is to ensure client satisfaction, contract delivery and secure projects with our existing client base.

Complete internal client reviews
Utilize the training provided to prospect, qualify, support estimating, prepare proposals, and secure sustainable service project business
Establish and maintain working relationships with customers and ensure contract delivery is to Black & McDonalds’ expectations.
Work with existing and new customers to develop life cycle plans for their facilities
Write proposals, conduct equipment surveys and develop proposals that will create value for our clients
Review results of completed projects with Management and project team members
Assist with any special requests
Provide feedback and recommendations on marketing efforts based on direct experiences with clients
Continual professional and personal development
Actively participate in company meetings and marketing events

COMPETENCY REQUIREMENTS

Communicates Effectively
Continuous Learning
Customer Focus
Problem Solving and Innovation
Teamwork and Collaboration
Values and Respects Others
Strategic Perspective

EDUCATION REQUIREMENTS

A university degree or college diploma in business, engineering or related field as appropriate.
Years of experience as a qualified tradesperson in the construction, mechanical and/or HVAC industry may substitute for education requirements.

WORK EXPERIENCE REQUIREMENTS

1-3 years’ experience in HVAC, Electrical or Plumbing.
Experience with Mechanical trade account management.
Project sales experience would be considered an asset.
Building automation controls experience would be considered an asset.

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

Able to travel on occasion in order to meet prospect requests and project requirements
Excellent organizational and time management skills
Solid negotiation, conflict resolution, and people management skills
Project management and implementation
Safe Work Practices
Competency in basic computer skills, including Microsoft Office applications
Valid Class 5 Driver’s License

The expected salary range for this role is between $55,000 - $70,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.

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More about this job

Responsibilities

The Service Account Representative is responsible for ensuring client satisfaction, managing contract delivery, and securing new service project business. They will conduct equipment surveys, develop value-driven proposals, and maintain strong relationships with existing and new customers.

Requirements

Candidates must have a university degree or college diploma in business, engineering, or a related field, or equivalent trade experience. A minimum of 1-3 years of experience in HVAC, electrical, or plumbing, along with a valid Class 5 Driver’s License, is required.

Skills

Account management
Project sales
Proposal writing
Equipment surveys
Customer service
Negotiation
Conflict resolution
People management
Project management
Time management
Organizational skills
Microsoft Office
HVAC
Electrical
Plumbing
Building automation controls

Benefits

Group insurance benefits
Pension plan
Annual discretionary bonus
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Service Account Representative
Construction
Facilities Management
HVAC
Electrical
Plumbing
Mechanical Trade
Account Management
Project Sales
Building Automation Controls
Proposal Development
Client Relations
Contract Delivery
Equipment Surveys
Microsoft Office
Project Management
Negotiation
Conflict Resolution
Time Management
Safe Work Practices
Class 5 Driver's License
Business Development
Technical Solutions

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