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Added 7 mins ago
B
Sr Manager, Compensation - Technology & Operations
BMO
Toronto, ON
- Full-time
Manages relationships with outside service providers for programs and ensure all required activities are completed.
Added 7 mins ago
AC
Occupational Claims Manager
Aramark Canada
Mississauga, ON
- Full-time
The Occupational Claims Manager leads the organization's occupational disability and workers' compensation programs, ensuring compliance with applicable legislation and alignment with…
Added 9 mins ago
T
Personal Banking Associate Trainee
TD
Okotoks, AB
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 9 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Toronto, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 9 mins ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Lead the development / implementation of new financial models, operating service standards, methodologies, frameworks and paradigms to support on-going reporting, audit and/or analysis…
Added 9 mins ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 9 mins ago
PW
HSE Manager
Precision Well Servicing
Red Deer, AB
- Full-time
HSE experience is required; however, candidates with strong operational leadership experience, such as Service Rig Manager or Driller experience, may be considered with fewer years of…
Added 9 mins ago
OV
Systems Consultant, Information Technology - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
…collaboration, and end-user virtualization platforms. Reporting to the Manager, Technology Enablement, the Systems Consultant will contribute to enhancing the overall user experience and…
Added 9 mins ago
BP
Hunting Outfitter
Bass Pro Shops
Nanaimo, BC
- Part-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 9 mins ago
BP
Front End Lead
Bass Pro Shops
Nanaimo, BC
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 9 mins ago
KM
Employee Services & Relations Specialist/Spécialiste, Services et relations aux employés (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
Maintain expert-level knowledge of HR programs, policies, processes, procedures, and service offerings to respond to employee and manager inquiries through multiple channels and provide…
Added 39 mins ago
S
Logistics Coordinator
Supership
Toronto, ON
- Full-time
Provide exceptional customer service to maintain client satisfaction
Added 39 mins ago
T
Governance & Control Intern/Co-op (Winter 2027)
TD
Montreal, QC
- Full-time
Reporting directly to the Manager, TDI Governance and Control, develops, implements, leads, monitors, and/or assesses quality management and risk management activities to promote…
Added 39 mins ago
SF
Administrative Coordinator
Safe Fleet
Oshawa, ON
- Full-time
Experience in work order management, operations coordination, customer service, or a related field.
Added 39 mins ago
GS
Customer Success Manager
Good Standing AI
Toronto, ON
- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 39 mins ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 53 mins ago
ON
Lands and Estates Manager
Oneida Nation of The Thames
Southwold, ON
- Full-time
Land transactions for the Oneida Nation of the Thames are managed internally, which is unique to the settlement. The Manager will develop and implement both short- and long-term goals,…
Added 53 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 53 mins ago
ZI
HR Specialist/Manager (Geely Auto)
Zeekr International
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Education & Knowledge: Bachelor's degree or higher in Human Resources, Business Administration, or a related field is preferred. Must be thoroughly proficient in Canadian (particularly…
Added 53 mins ago
M
Generalist, Human Resources
Morguard
Mississauga, ON
- Full-time
The Human Resources Generalist is accountable to Manager, Human Resources for supporting the day to day Human Resources functions and objectives to ensure that the departmental goals are…
Added 54 mins ago
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Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC, this…
Added 54 mins ago
B
Cloud Application Developer - (AWS / Banking/ Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Understands specific cloud resources, services, architectures and service-level agreements in order to create scalable and extensive software products.
Added 54 mins ago
B
Mortgage Specialist
BMO
Duncan, BC · Nanaimo, BC
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 54 mins ago
B
Manager, Margin Lending
BMO
Toronto, ON · FCP
- Full-time
Typically, between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 54 mins ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
…business transformation, strategy, project delivery, or a related field, and a post-secondary degree in Business, Finance, Economics, Commerce, or an equivalent combination of education and…

Black & McDonald Limited

Service Account Representative

Ottawa, ON, Canada

$55,000 to $70,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $70,000 CAD / year
Job type: Full-time
Experience: 1-3 years’ experience in HVAC, Electrical or Plumbing.
Posting language: English
Posted: Oct 1, 2026

Original job description

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald’s NOR (Northern Ontario Region) Service team is growing! If you are an independent, enthusiastic and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. This position reports directly to the Division Manager and will be working in Ottawa for the NOR region.

The primary goal of the Service Account Representative is to ensure client satisfaction, contract delivery and secure projects with our existing client base.

Complete internal client reviews
Utilize the training provided to prospect, qualify, support estimating, prepare proposals, and secure sustainable service project business
Establish and maintain working relationships with customers and ensure contract delivery is to Black & McDonalds’ expectations.
Work with existing and new customers to develop life cycle plans for their facilities
Write proposals, conduct equipment surveys and develop proposals that will create value for our clients
Review results of completed projects with Management and project team members
Assist with any special requests
Provide feedback and recommendations on marketing efforts based on direct experiences with clients
Continual professional and personal development
Actively participate in company meetings and marketing events

COMPETENCY REQUIREMENTS

Communicates Effectively
Continuous Learning
Customer Focus
Problem Solving and Innovation
Teamwork and Collaboration
Values and Respects Others
Strategic Perspective

EDUCATION REQUIREMENTS

A university degree or college diploma in business, engineering or related field as appropriate.
Years of experience as a qualified tradesperson in the construction, mechanical and/or HVAC industry may substitute for education requirements.

WORK EXPERIENCE REQUIREMENTS

1-3 years’ experience in HVAC, Electrical or Plumbing.
Experience with Mechanical trade account management.
Project sales experience would be considered an asset.
Building automation controls experience would be considered an asset.

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

Able to travel on occasion in order to meet prospect requests and project requirements
Excellent organizational and time management skills
Solid negotiation, conflict resolution, and people management skills
Project management and implementation
Safe Work Practices
Competency in basic computer skills, including Microsoft Office applications
Valid Class 5 Driver’s License

The expected salary range for this role is between $55,000 - $70,000 per year. The starting salary will be determined based on several factors such as the successful candidate’s qualifications, including but not limited to education and experience. Base pay is one component of Black & McDonald’s total rewards package. Total rewards vary by position and may include additional offerings such as group insurance benefits, pension plan, annual discretionary bonus, career development programs, and other HR programs.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.

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More about this job

Responsibilities

The Service Account Representative is responsible for ensuring client satisfaction, managing contract delivery, and securing new service project business. They will conduct equipment surveys, develop value-driven proposals, and maintain strong relationships with existing and new customers.

Requirements

Candidates must have a university degree or college diploma in business, engineering, or a related field, or equivalent trade experience. A minimum of 1-3 years of experience in HVAC, electrical, or plumbing, along with a valid Class 5 Driver’s License, is required.

Skills

Account management
Project sales
Proposal writing
Equipment surveys
Customer service
Negotiation
Conflict resolution
People management
Project management
Time management
Organizational skills
Microsoft Office
HVAC
Electrical
Plumbing
Building automation controls

Benefits

Group insurance benefits
Pension plan
Annual discretionary bonus
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Service Account Representative
Construction
Facilities Management
HVAC
Electrical
Plumbing
Mechanical Trade
Account Management
Project Sales
Building Automation Controls
Proposal Development
Client Relations
Contract Delivery
Equipment Surveys
Microsoft Office
Project Management
Negotiation
Conflict Resolution
Time Management
Safe Work Practices
Class 5 Driver's License
Business Development
Technical Solutions

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