Jobs in Canada

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Added 5 hours ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 7 hours ago
AM
Service Coordinator
Ambient Mechanical Ltd
Vaughan, ON
- Full-time
The Service Coordinator plays an integral role in delivering an exceptional customer experience by ensuring service requests are handled promptly, commitments are met, and communication is…
Added 11 hours ago
CG
Dispatcher
Canadoor Garage Doors
Barrie, ON
- Full-time
Record detailed job notes, status updates, and service information in scheduling systems.
Added 21 hours ago
Dispatch Coordinator
FortisBC
Castlegar, BC
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 21 hours ago
F
Dispatch Coordinator
FortisBC
Castlegar, BC
- Full-time
The Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool…
Added 1 day ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
Experience with QuickBooks Online and dispatch, routing or field-service software
Added 1 day ago
C
Service Coordinator - Security Systems
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is currently recruiting for a team-oriented, results-driven, Service Coordinator to join our amazing culture in Halifax, NS. The Service Coordinator answers,…
Added 4 days ago
Bussing Logistics Coordinator
Kiewit
Edmonton, AB
Strong problem-solving skills with the ability to manage bussing, scheduling, routing, and service-related issues
Added 4 days ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
Reporting to the Contract Manager, the Service Coordination Supervisor position within the Service Division is primarily responsible to oversee and perform work scheduling, work order and…
Added 4 days ago
E
Workload Coordinator
Enbridge
Gatineau, QC
- Full-time
Un aperçu de votre quart de travail (vos responsabilités) · Quart de jour (x2): 35h/semaine, 7h à 15h et 9h à 17h
Added 4 days ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
Reporting to the Contract Manager, the Service Coordination Supervisor position within the Service Division is primarily responsible to oversee and perform work scheduling, work order and…
Added 4 days ago
BB
Service Coordinator
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 4 days ago
RT
Dispatch Coordinator
Right-Link Transport & Logistics ltd
Abbotsford, BC
- Full-time
Knowledge of cross-border shipping processes and customs documentation is an asset
Added 4 days ago
PT
Service Coordinator
Paladin Technologies
Vancouver, BC
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 4 days ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
As our company continues to grow, we are seeking a highly organized, customer-focused and proactive Service Coordinator – Technical Services to join our team.
Added 4 days ago
BB
Service Coordinator
Bosch Building Technologies
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and…
Added 5 days ago
XI
Service Coordinator
Xtron Imaging Inc.
Mississauga, ON
- Full-time
Xtron Imaging is actively seeking a talented and experienced Service Coordinator to join our well established and growing business. We are looking for a highly motivated team player, who…
Added 5 days ago
W
Operations Coordinator
Weatherford
AB · Clairmont, AB
- Full-time
Supports overall operations with a focus on processing/coordinating assets and purchasing for the region, while coordinating customer needs, scheduling employees for job based on competency…
Added 5 days ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
The successful candidate will be responsible for the overall management, coordination, and performance of ready-mix concrete operations, including plant production, dispatch, logistics,…
Added 6 days ago
Coordinator, Warehouse - Road
DSV
Brampton, ON
A Coordinator, Warehouse’s primary role is to handle all day-to-day operational elements of our customer’s needs. Requires flexibility and adaptability to work extended hours to meet work…
Added 6 days ago
S
Fleet Coordinator
Scotlynn
ON · Simcoe, ON
- $41,600 to $50,000 CAD / year
- Full-time
The Fleet Coordinator supports the Fleet Managers and the National Sales Team by actively coordinating truckload transportation operations, scheduling and tracking loads, communicating with…
Added 6 days ago
TC
Product Support Coordinator
Toromont Cat
Thunder Bay, ON
- Full-time
Toromont Cat is looking for a Product Support Coordinator to join our team in Thunder Bay! The Product Support Coordinator is accountable for all work orders from opening to execution…
Added 6 days ago
TM
Product Support Coordinator
Toromont Material Handling/ Manutention Toromont
Vaughan, ON
- Full-time
Toromont Material Handling is seeking a Product Support Coordinator to join our team. The Product Support Coordinator is accountable for all work orders from opening to execution providing…
Added 6 days ago
FLEET COORDINATOR
AFD Petroleum
Edmonton, AB
Job Summary: We’re adding another Fleet Coordinator to our transportation team. In this role, you’ll plan and assign trucks and deliveries so every customer and location is served as…
Added 7 days ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
The Service Coordinator will also support 24/7 emergency and on-call roofing services, including coordinating after-hours service requests. Roofing work is often weather-dependent, so the…

Black & McDonald Limited

Service Coordination Supervisor

Winnipeg, MB, Canada

Full-time

Apply on black-mcdonald-limited.breezy.hr About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 3-5 years of experience in service coordination, dispatch, administration, operations support, or a related field
Posting language: English
Posted: Nov 6, 2026

Original job description

About Black & McDonald

At Black & McDonald, we're proud to be one of North America's leading integrated building services providers. We support commercial, institutional, and industrial clients while helping our employees build rewarding, long-term careers. Our team is known for its strong safety culture, technical expertise, and commitment to doing great work together.

Position Summary

Reporting to the Contract Manager, the Service Coordination Supervisor position within the Service Division is primarily responsible to oversee and perform work scheduling, work order and backlog management, customer/client communications, equipment transportation, and purchasing functions. The Service Coordination Supervisor will also be responsible to ensure a smooth and efficient service delivery to customers/clients.

Duties and Responsibilities (include but are not limited to)

Operational Leadership

Lead and support daily service coordination and dispatch activities
Act as a resource and mentor for Service Dispatchers and administrative support staff
Assist in establishing priorities, balancing workloads, and resolving scheduling conflicts
Identify opportunities to improve processes, workflows, and customer service delivery
Support Management in achieving operational performance objectives
Help maintain consistency with company standards, procedures, and service processes

Service Coordination & Dispatch

Oversee the creation, scheduling, tracking, and completion of service work orders
Coordinate technician schedules to maximize service efficiency and responsiveness
Manage preventive maintenance schedules and customer service requests
Communicate with customers, technicians, account managers, vendors, and subcontractors to ensure seamless service delivery
Monitor work order progress and proactively address delays or scheduling challenges
Maintain and optimize electronic dispatch boards and scheduling systems
Coordinate on-call schedules and communicate updates to relevant stakeholders
Assist with after-hours service coordination as required

Customer & Administrative Support

Serve as a key point of contact for customers, ensuring a professional and responsive service experience
Support purchasing activities including materials, equipment rentals, subcontractors, and related service requirements
Coordinate travel, accommodations, and logistical arrangements for field staff
Manage customer-specific access, permitting, and site requirements
Maintain accurate records, reporting, and customer information databases
Support operational reporting and other administrative functions as required

Competency Requirements

The successful candidate will demonstrate strong leadership, organizational, and customer service capabilities, along with the ability to thrive in a fast-paced service environment.
Change Orientation – embraces continuous improvement, adapts effectively to changing priorities, and identifies opportunities to enhance operational efficiency
Communication – communicates clearly, professionally, and effectively with customers, technicians, vendors, and internal stakeholders, both verbally and in writing
Customer Focus – understands and responds to the needs of internal and external customers while maintaining a high standard of service delivery
Accountability – takes ownership of responsibilities, follows through on commitments, and supports a culture of reliability and performance
Teamwork & Collaboration – works cooperatively across departments and supports a positive, solutions-focused team environment
Respect for Others – values diversity, fosters inclusion, and promotes respectful workplace interactions
Organization & Time Management – effectively manages competing priorities, maintains attention to detail, and performs well under pressure
Problem Solving & Decision Making – demonstrates sound judgment and the ability to resolve operational challenges in a timely and professional manner

Education & Skill Requirements

Minimum 3-5 years of experience in service coordination, dispatch, administration, operations support, or a related field
Post-secondary education in Business Administration, Office Administration, Operations Management, or a related discipline is considered an asset
Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams
Strong organizational, administrative, and multitasking abilities with a proven capacity to manage a high volume of work activities
Excellent interpersonal and communication skills with the ability to build strong working relationships with technicians, customers, and internal stakeholders
Experience coordinating schedules, resources, work orders, and service requirements within a dynamic service environment
Knowledge of the commercial, industrial, construction, or facility services industry is considered an asset
Familiarity with dispatch, ERP, or work order management systems such as JD Edwards, Oracle, or similar platforms is considered an asset
Knowledge of the Winnipeg and surrounding service areas is beneficial for effective resource planning and technician scheduling
Previous experience supporting or mentoring team members in a lead, senior coordinator, or supervisory capacity is considered a strong asset
Demonstrated understanding of Black & McDonald values, operational processes, and customer service expectations is considered an asset

#Onsite

Apply on black-mcdonald-limited.breezy.hr About employer

More about this job

Responsibilities

The Service Coordination Supervisor oversees daily dispatch activities, work order management, and scheduling to ensure efficient service delivery. They also provide leadership and mentorship to administrative staff while maintaining strong communication with customers and technicians.

Requirements

Candidates must have 3-5 years of experience in service coordination, dispatch, or operations support. Proficiency in Microsoft Office and strong organizational skills are required, with post-secondary education in a related field considered an asset.

Skills

Service coordination
Dispatching
Work order management
Operational leadership
Scheduling
Customer service
Administrative support
Team mentoring
Process improvement
Microsoft Office Suite
Logistics coordination
Purchasing
Communication
Time management
Problem solving
Data management

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Work Order Management
Operations Support
Preventive Maintenance
Scheduling
Microsoft Office
Outlook
Excel
Teams
JD Edwards
Oracle
ERP
Logistics
Purchasing
Facility Services
Construction
Industrial
Commercial
Leadership
Mentoring
Customer Service
Administrative
Reporting
Resource Planning
Safety Culture
Technical Expertise
Workflow Optimization
Backlog Management
Site Requirements

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Work requirements

Jobs in Canada