Jobs in Canada

25+ jobs

Group jobs by employerSave search & get alerts

Added 18 mins ago
SC
Sales Associate
Staples Canada
Coquitlam, BC
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 18 mins ago
Sales Associate
Laura Canada
Red Deer, AB
Promotes the website, store CRM, loyalty program and marketing initiatives/events in place.
Added 2 hours ago
RI
Awards Coordinator Yemen Aden- National Only
Relief International
Aden
- Full-time
…and program activities in coordination with relevant Program Manager, MEAL and HR and Finance…
Added 2 hours ago
HT
Senior Growth Marketing Manager / Performance Marketing Lead
Hudson Talent Solutions
Canada
- Full-time
We are partnering with an established, rapidly growing digital business to identify a commercially minded and creative Senior Growth Marketing Manager.
Added 2 hours ago
IF
Gestionnaire principal de la location/Senior Manager Rental
Impact Fulfillment Services
Montreal, QC
- Full-time
…parvient grâce à une mise en œuvre réussie des éléments suivants : marketing, gestion et exécution des ventes, responsabilités financières, leadership, opérations et gestion de flotte,…
Added 2 hours ago
LC
CA-Business Development Manager
LEON CYCLE
Toronto, ON
- Full-time
Leon Cycle is looking for a Business Development Manager in Toronto to join our growing team! The Business Development Manager is a true business partner to MD of Leon Cycle North America.…
Added 2 hours ago
IO
Senior Manager, Venture Community (13-Month Term)
Invest Ottawa
Ottawa, ON
- Hybrid
SENIOR MANAGER, COMMUNITY ENGAGEMENT (13 Month Term)
Added 3 hours ago
VC
Injury Prevention Program Leader, Trauma Services
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Part-time
…injury prevention, health promotion, education, media and social marketing at the organizational and provincial levels to ensure programs and services are aligned and standards are…
Added 3 hours ago
C-
Sales Manager
CaribbeanFood.ca - IFBC
Toronto, ON
- Full-time
Role Description The Sales Manager is a full-time, on-site role based in Toronto, ON, responsible for driving revenue growth across retail and wholesale channels. This role includes…
Added 3 hours ago
W
Performance Marketing Specialist (experience in US performance marketing and paid advertising is required)
WorkStaff360
Remote, Canada
- $10 to $12 CAD / hour
- Full-time
- Remote
Implement, configure, and troubleshoot GA4, Google Tag Manager, Meta Pixel, Conversions API, LinkedIn Insight Tag, and TikTok Pixel.
Added 5 hours ago
A
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
ABB
Québec, QC
- Full-time
As the Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations, you will lead the successful execution of ABB's Space & Defense Systems business, ensuring the…
Added 5 hours ago
A
National Segment Manager Climate
ABB
Saint-Laurent, QC
- Full-time
Promote ABB’s value proposition through customer engagement, industry events, trade shows, and coordinated marketing initiatives.
Added 5 hours ago
O
Channel manager
Oqitor
Vancouver, BC
- Full-time
Role Description The Channel Manager is a full-time, on-site role based in Vancouver, BC, responsible for building, managing, and growing Oqitor’s network of channel partners, including…
Added 9 hours ago
GC
Responsable des Communications - Communication Manager
Game Companies
Montreal, QC
- Full-time
Reporting to the Regional Communications Director, the Communications Manager leads the implementation of Gameloft Montreal’s communications strategy and promotes the studio’s brand image…
Added 11 hours ago
A
Therapeutic Specialist – Gynecology & Gastroenterology (BC & SK)
AbbVie
Vancouver, BC
- $93,000 to $143,000 CAD / year
- Full-time
…medical, market access, government affairs, health education, marketing, trade relations, patient engagement, and AbbVie Care…
Added 12 hours ago
H
Content Marketing Manager
Haystack
Canada
- Full-time
This employer is seeking a Content Marketing Manager to lead content creation, storytelling, and communications for technical audiences. This role involves turning complex technological…
Added 13 hours ago
GC
Senior Product Manager, Ad Monetization
Game Companies
Toronto, ON
- Full-time
We are seeking a Senior Product Manager with experience in Ad monetization or Ad Technology systems to shape, execute & distribute our Ad Technology SDK across 50+ Games at Zynga! This role…
Added 13 hours ago
SC
store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
"The best Starbucks store managers are coach, boss, marketing specialist, entrepreneur, accountant, merchant and community ambassador. They solve problems with optimism, manage their store…
Added 13 hours ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 14 hours ago
H
Senior Marketing Manager
Haystack
Canada
- $163,000 CAD / year
- Full-time
An innovative technology company is seeking a Senior Marketing Manager II to lead consumer marketing initiatives and drive brand growth within a dynamic regional market. This…
Added 14 hours ago
H
Growth Marketing Manager
Haystack
Canada
- Full-time
This employer is hiring for a Growth Marketing Manager to help run growth channels and experimentation for customer acquisition initiatives.
Added 14 hours ago
CA
Development Manager
Canucks Autism Network
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
- Hybrid
The Development Manager is a high-performing relationship builder responsible for identifying, cultivating, soliciting, closing, and stewarding major and mid-level donors. The Development…
Added 14 hours ago
Field Marketing Manager-Acheson, AB
CRH
AB
The Regional Marketing Manager leads planning, development, and execution of market-specific strategy and tactics to drive the success of our building products, customer engagement and…
Added 15 hours ago
H
Senior Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology company serving restaurants and local businesses, seeking a Senior Manager, Lifecycle Marketing to build, run and optimise the programmes that drive customer…
Added 15 hours ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…

Blackline Safety

Client Success Manager

Remote, Canada

Remote

Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 3-5 years of direct CSM experience, focusing on retention and upsell in SaaS environments.
Posting language: English
Posted: Aug 17, 2026

Original job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

The Client Success Manager is responsible for building strong relationships with clients, ensuring their satisfaction, and driving long-term value from the company's offerings. This role bridges the gap between sales and support, acting as a trusted advisor to clients and a strategic partner internally.

Key Responsibilities

Renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion.
Effectively manage account renewal negotiations including creating appropriate quotations, resulting in the completion of greater than 90% of renewals within the designated quarter.
Establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth.
Identify and drive growth opportunities inside accounts, working with sales management to work as a team and help drive results.
Plan and execute annual, quarterly and other types of business reviews to ensure customers are deriving optimum value from their Blackline solution and use their ability to effectively prepare, and deliver these messages to client accounts. This includes consistently demonstrating an understanding of the audience within the client account.
Demonstration of the ability to consistently apply techniques to engage, grow and handle issues related to assigned customer accounts, of different sizes/complexity, to meet corporate, team and individual performance objectives.
Interpret customer concerns and mobilize the necessary internal resources in such a way that not only customer satisfaction is assured but our product offering is continuously improving.
Understanding of the company’s product catalog, their application within customer accounts and comfort in consistently communicating the benefits of the different features of the product.
Develop customer account plans and to consistently apply project management principles, including collaboration with other Blackline teams and distribution partners, to fulfill account management tasks or other specially assigned projects.
Work as an ambassador to help clients realize the full benefit of available Blackline products and services.
Provide feedback to product management team on long term trends that may affect customer satisfaction or retention.
Actively look for ways to improve process efficiencies and effectiveness.
Other duties as assigned.

About You

3-5 years of direct CSM experience, focusing on retention and upsell in SaaS environments.
Post-secondary degree in business or marketing is an asset.
Previous account management or sales professional experience in multi million dollar product sales and/or service renewal or retention contracts.
Proficient with the full MS Office suite, including Teams, Excel and PowerPoint, and have an Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) application experience.
Proven ability to work within a team structure, collaborate and lead a team when called upon.
Proven experience managing customer relationships with strong problem solving abilities and a proactive approach to addressing client needs.
Ability to analyze data and present insights to client.
Availability to travel up to 15%.
Clear communication, both written and verbal with strong interpersonal skills.

Total Rewards

At Blackline Safety, we offer more than just a job - we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include:

Competitive base salary and annual compensation review
Comprehensive health and dental benefits*
Mental health and wellness support
Flexible work arrangements and hybrid work model for eligible positions
Paid vacation, personal and sick days*
Professional development opportunities
Education funding
A collaborative, inclusive, and mission-driven culture
Exclusive access to perks and discounts
A flexible ‘Dress for Your Day’ environment

*Eligibility and coverage vary by employment type and region.

Diversity, Equity & Inclusion

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, please contact us at careers@blacklinesafety.com. We are committed to ensuring an accessible and equitable experience for all candidates.

Join Us

If you’re passionate about technology, safety, and making a difference, we’d love to hear from you. Apply today and help us build a safer, more connected world.

Unauthorized Recruitment Communication Alert

We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.

Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.

Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Client Success Manager is responsible for managing account renewals, driving growth, and ensuring client satisfaction through strategic business reviews. They act as a bridge between sales and support to ensure customers derive maximum value from Blackline solutions.

Requirements

Candidates must have 3-5 years of direct CSM experience in SaaS environments with a focus on retention and upsell. Proficiency in MS Office, CRM, and ERP systems is required, along with strong analytical and communication skills.

Skills

Client success management
Account management
SaaS
Retention
Upselling
Contract renewal
Negotiation
Business reviews
Project management
Data analysis
Communication
Interpersonal skills
MS Office
CRM
ERP
Problem solving

Benefits

Competitive base salary
Annual compensation review
Health and dental benefits
Mental health and wellness support
Flexible work arrangements
Paid vacation
Personal and sick days
Professional development opportunities
Education funding

Visa sponsorship

Not detected in the job text

Keywords

Client Success Manager
SaaS
Account Management
Retention
Upsell
Contract Renewal
Negotiation
Business Reviews
Project Management
Data Analysis
MS Office
Teams
Excel
PowerPoint
ERP
CRM
Customer Satisfaction
Product Management
Strategic Planning
Communication Skills
Problem Solving
Hybrid Work
Safety Technology

Seniority

Mid level

Perks

Generous paid time off
Flexible hours
Employee discount
Wellness program

Tools

Languages

English

Fields of study

Business
Marketing

Report this job

Work requirements

Jobs in Canada