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Added 1 min ago
TH
Manager Payroll and Benefits
Tim Hortons® Foundation Camps
ON · Saint George, ON
- Full-time
…be, developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and, together, we help shape leaders that build stronger…
Added 1 min ago
JI
Project Sales Associate
J.D. Irving, Limited
Edmundston, NB
- Full-time
At KENT, people don't just take jobs. They build careers.
Added 1 min ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
…Licensed Financial Consultants within our Wealth and Retirement business. This is an opportunity to coach talented consultants and influence client retention, asset growth, and exceptional…
Added 1 min ago
F
Financial Analyst
Fittes
Toronto, ON
- Full-time
Don’t meet every single requirement? Research shows that women and people of colour are less likely to apply unless they meet 100% of the qualifications. If you’re excited about this role…
Added 16 mins ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
As a boutique consulting firm, we partner with enterprises, startups, and governments to solve complex, mission-critical challenges. Our expertise spans business process management,…
Added 16 mins ago
TP
Service Manager
T&T Power Group
Wellesley, ON
- $80,000 to $95,000 CAD / year
- Full-time
…Siemens Gas Engines Distributor of the Year, Danfoss Global Partner of the Year and Canada Best Managed…
Added 16 mins ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
The Senior Sales Director – Aerospace & Defence will lead Solace Power’s sales and business development activities across the aerospace and defence market. This role is responsible for…
Added 16 mins ago
K
Vice President, Technology Enablement
Klick
Toronto, ON
- Full-time
Partner with Client Services, Omnichannel Enablement, Strategy, Creative, PMO, and Technology leaders to align delivery plans with business and omnichannel objectives.
Added 16 mins ago
TS
Human Resources Manager
TalentSphere Staffing Solutions
Niagara Falls, ON
- Full-time
This is an opportunity to step into a leadership role where you will shape people’s strategy, drive performance, and influence company culture. You will work closely with leadership and…
Added 16 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 16 mins ago
T
HR Business Partner
TransLink
Vancouver, BC · Greater Vancouver, BC
- $84,480 to $126,720 CAD / year
- Full-time
The Human Resources (HR) Business Partner acts as a strategic partner and trusted advisor to assigned client groups, providing consultation, advice, and coaching to business leaders and…
Added 16 mins ago
T
Manager, Delivery Lead / Project Manager - Gen AI and Software Delivery
Toast
Montreal, QC
- $103,000 to $150,000 USD / year
- Full-time
Toast is recruiting on behalf of a global professional services firm with more than 10,000 people across Canada, for a Delivery Lead / Project Manager on its Gen AI and Software Delivery…
Added 16 mins ago
T
Territory Account Executive- North Edmonton
Toast
AB · Edmonton, AB
- Full-time
Partner with teams across the business to ensure that expectations set during the sales process are met in delivery.
Added 16 mins ago
D&
Organizational Development Specialist, Change & Enablement
Day & Ross
Hartland, NB
- Full-time
Partner with business leaders, HR Business Partners, and project teams to translate organizational goals into practical people‑side plans, including communications, enablement activities,…
Added 16 mins ago
K
Proposal Manager
Kinetic
Richmond, BC
- Full-time
Our core values are a desire to build enduring Relationships, a Passion for our business, and an endeavor for Continuous Improvement in all we do. We focus on teamwork, trust and, most…
Added 16 mins ago
Store Associate
Sherwin-Williams
Sidney, BC
…it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to…
Added 16 mins ago
Store Associate
Sherwin-Williams
Orleans, ON
…it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to…
Added 16 mins ago
Retail Sales Representative - Vaughan
Encore
Vaughan, ON
…Axe, Dove, OLLY, Hellmann’s), they’re committed to helping people live well while building a more sustainable…
Added 16 mins ago
Retail Sales Representative - Toronto
Encore
Toronto, ON
…Axe, Dove, OLLY, Hellmann’s), they’re committed to helping people live well while building a more sustainable…
Added 16 mins ago
P
Marketing Manager - Poppi (1 Year Contract)
PepsiCo
Mississauga, ON
- Full-time
Partner with Sales Strategy, Field Marketing, Away from Home and Shopper Marketing teams to ensure innovation and strategic business plans address the consumer, customer and executional…
Added 16 mins ago
Marketing Coordinator
Audiokinetic
Montreal, QC
…marketing efforts to help us achieve our immediate and long-term business goals. If you have excellent communication skills and a passion for planning projects and managing resources, we…
Added 16 mins ago
Q
Talent Acquisition Partner
QXO
Montreal, QC
- Full-time
Partner strategically with hiring managers and business leaders to define talent needs, shape role requirements, and develop data-informed hiring strategies aligned to market realities.
Added 16 mins ago
JC
Asset Management - Institutional Sales Associate, Canada
JPMorgan Chase & Co.
Toronto, ON
- Full-time
…broader capital markets by offering timely solutions. You will partner with a team of Client Advisors and strive to meet goals by successfully marketing and supporting JP Morgan Strategies…
Added 16 mins ago
Y
Senior Manager, Food Innovation Technology
Yum!
Vaughan, ON
- Full-time
Our People. We invest in people capability above all else, with a proven track record of developing internal talent to leadership levels across the business both in Canada and globally. We…
Added 16 mins ago
Production Associate - Utility III - 2nd Shift
Cintas
Windsor, ON
…classified at a level three or below as needed to support the business. Work area/responsibilities for this role may change daily, as this position fills in for other employee vacations and…

Blackline Safety

Order Management Representative

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

As an Order Management Representative, you'll be at the center of our customer order journey, helping ensure customer and distributor orders move through the business accurately, efficiently, and on time.

If you're organized, detail-oriented, comfortable managing multiple priorities, and enjoy taking ownership of your work from start to finish, this could be a great opportunity for you.

Key Responsibilities

You'll take ownership of customer and distributor orders from initial submission through completion, making sure requirements are understood, information is accurate, teams are aligned, and orders continue moving forward.
Own the Order Lifecycle
- Own the end-to-end order lifecycle for customers and distributor orders, from initial review and order entry through to completion.
- Review incoming purchase orders and order requests for completeness and accuracy.
- Validate key order details including products, quantities, pricing, discounts, commercial terms, customer information, shipping requirements, and supporting documentation.
- Translate customer and commercial requirements into accurate sales orders within our ERP and supporting systems.
- Manage changes throughout the order lifecycle and ensure updates are appropriately documented and communicated.
- Maintain ownership of your orders and follow through on outstanding requirements to support timely completion.
- Partner closely with Sales and Customer Success to ensure quotations, contracts, customer requirements, approvals, and purchase orders are aligned.
- Create RMA's and work with RMA and Receiving teams on return related transactions.
- Collaborate with global Order Management colleagues to promote consistent processes and seamless experience for customers and distributors across regions.
- Serve as a knowledgeable resource for internal teams on order requirements, processes, and documentation.
Support Our Customers and Distributors
- Communicate directly with customers and distributors regarding order confirmations, requirements, missing information, changes, and next steps.
- Provide clear and professional communication throughout the order process.
- Help customers and distributors understand what information is required to process their orders successfully.
- Build strong working relationships with customers, distributors, and internal stakeholders.
Maintain Accuracy and Operational Excellence
- Maintain accurate records and supporting documentation within ERP, CRM, case-management, and other business systems.
- Manage multiple orders and priorities in a fast-paced environment while maintaining a high level of accuracy.
- Monitor your order portfolio and proactively follow up on information or actions needed to keep orders progressing.
- Follow established approval processes related to pricing, discounts, contracts, customer setup, and commercial terms.
- Meet established service-level agreements while maintaining quality and accuracy.

About You

At least two years of experience in order management, Order-to-Cash (O2C), sales operations, customer operations, order processing, or a related field.

Experience working in a B2B environment.
Experience supporting customers, channel partners, technology products, hardware, industrial products, or subscription-based services is considered an asset.
Experience working in an environment with multiple products, commercial requirements, or order types is an asset.

Technical Skills

- Strong Microsoft Excel skills, including formulas, lookups, data analysis, and working with order or case data.
- Experience working with ERP, CRM, order management, or other business systems.
- Comfortable learning and working across multiple business applications.
- Ability to interpret purchase orders, quotations, contracts, pricing information, and other commercial documentation.
- Experience with NetSuite and SuiteBilling (360 Billing) is considered a strong asset.

Preferred Qualifications (The following would be considered strong assets)
- Hands-on experience with NetSuite and SuiteBilling (360 Billing)
- Experience with subscription or recurring-service business models
- Understanding of complex product configurations or SKU structures
- Experience supporting RMA or return processes
- Knowledge of channel-partner business models
- Exposure to global Order Management or Order-to-Cash processes

Total Rewards

At Blackline Safety, we offer more than just a job - we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include:

Competitive base salary and annual compensation review
Comprehensive health and dental benefits*
Mental health and wellness support
Flexible work arrangements and hybrid work model for eligible positions
Paid vacation, personal and sick days*
Professional development opportunities
Education funding
A collaborative, inclusive, and mission-driven culture
Exclusive access to perks and discounts
A flexible ‘Dress for Your Day' environment

*Eligibility and coverage vary by employment type and region.

Diversity, Equity & Inclusion

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, please contact us at careers@blacklinesafety.com. We are committed to ensuring an accessible and equitable experience for all candidates.

Join Us

If you're passionate about technology, safety, and making a difference, we'd love to hear from you. Apply today and help us build a safer, more connected world.

Unauthorized Recruitment Communication Alert

We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.

Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.

Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.

Apply About employer

More about this job

Responsibilities

Manage customer and distributor orders from initial review and entry through completion, ensuring order details, approvals, documentation, and system records are accurate. Communicate with customers and internal teams, resolve missing information and order changes, coordinate return transactions, and monitor orders to meet service-level expectations.

Requirements

At least two years of experience in order management, Order-to-Cash, sales operations, customer operations, order processing, or a related field, along with experience in a B2B environment. Strong Excel skills and familiarity with ERP, CRM, or order-management systems are required; NetSuite, SuiteBilling, subscription services, complex product configurations, RMA processes, and channel-partner models are assets.

Skills

Order Management
Order-to-Cash Processes
Sales Operations
B2B Customer Support
Purchase Order Review
Order Entry
Microsoft Excel
ERP Systems
CRM Systems
NetSuite
SuiteBilling
Pricing and Commercial Terms
Order Lifecycle Management
RMA and Returns Processing
Customer and Distributor Communication
Data Accuracy

Benefits

Competitive Base Salary
Annual Compensation Review
Health and Dental Benefits
Mental Health and Wellness Support
Flexible Work Arrangements
Hybrid Work Model for Eligible Positions
Paid Vacation
Personal and Sick Days
Professional Development Opportunities
Education Funding
Inclusive and Mission-Driven Culture
Perks and Discounts
Flexible Dress Code

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Order-to-Cash
B2B
Sales Operations
Customer Operations
Order Processing
Purchase Orders
Sales Orders
ERP
CRM
Microsoft Excel
NetSuite
SuiteBilling
360 Billing
Customer Success
Channel Partners
Order Lifecycle
Pricing
Commercial Terms
Contracts
Customer Setup
RMA
Returns Processing
Subscription Services
Recurring Services
SKU Structures
Service-Level Agreements
Case Management
Order Documentation

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