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Added 3 mins ago
ST
Unit Clerk - Acute Medicine Unit
St. Thomas Elgin General Hospital
St. Thomas, ON
- $27.93 to $30.35 CAD / hour
- Full-time
Ability to regularly attend work in accordance with the Attendance Support Program
Added 3 mins ago
HR
Cafeteria Worker (R1)
Halifax Regional Centre for Education (HRCE)
Cole Harbour, NS
- Full-time
The Cafeteria Worker is responsible for food preparation and service for the school community within the guidelines of the School Food and Nutrition Policy. The Cafeteria Worker will…
Added 18 mins ago
YH
Administrative Assistant (Full Time)
Yee Hong Centre For Geriatric Care
Markham, ON
- Full-time
…residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually…
Added 18 mins ago
YH
Personal Support Worker (Part Time Night Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
- Part-time
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and…
Added 18 mins ago
YH
Personal Support Worker (Temporary Part Time Evening Shift for 2 Months)
Yee Hong Centre For Geriatric Care
Mississauga, ON
- Part-time
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily activities and personal hygiene. The PSW will support the clients' physical, social and…
Added 18 mins ago
BE
Technician - L1
Battlefield Equipment Rentals
Edmonton, AB
- Full-time
Career growth: We promote from within and support your development every step of the way with training, mentorship, and opportunities to advance.
Added 33 mins ago
WO
Orderly - Emergency
William Osler Health System
Toronto, ON
- Part-time
Graduate of a personal support worker/health care aide program from an accredited institution (or an equivalent program would be considered)
Added 33 mins ago
CM
Crisis Worker
Canadian Mental Health Association Peel Dufferin
Brampton, ON
- Full-time
Support your community. Advance your career. Fulfill your purpose.
Added 33 mins ago
SA
Utility
SSP America
Mississauga, ON
- Full-time
Here are a few things you can expect when you join our team as a Utility/Dishwasher Worker
Added 34 mins ago
Senior Producer (Apex Legends)
Electronic Arts
Vancouver, BC
Experience in a live service environment, understanding the need for consistent content delivery and post-launch support.
Added 34 mins ago
K
Customer Development Associate
Kimberly-Clark
Mississauga, ON · Canada-Ontario-Mississauga
- Full-time
The Customer Development Associate (CDA) will support Sobey's. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according…
Added 34 mins ago
Ottawa - Attorney - U.S Business Immigration
EY
Ottawa, ON
…employees and their employers. This position offers excellent opportunities for growth, development, teaming, leadership, and career advancement for the right…
Added 49 mins ago
LD
Overnight Response Centre Specialist
London Drugs Limited
Richmond, BC
- $18.25 to $21.21 CAD / hour
- Other
Possess a current provincial security worker license with a security guard designation. ( i.e. BST training)
Added 49 mins ago
Personal Support Worker
Bayshore
Saskatoon, SK
Personal Support Worker diploma or equivalent (evidence required)
Added 1 hour ago
ST
Individual and Family Therapist
Strides Toronto
Toronto, ON
- $72,340 to $83,881 CAD / year
- Full-time
Strides Toronto Support Services (“Strides Toronto”) Strides Toronto is a multi-service agency supporting infants, children, youth and young adults from birth to age 29, and their families,…
Added 1 hour ago
MF
Casework Coordinator & Social Worker
Muslim Food Bank and Community Services
Calgary, AB
- Part-time
Support continuous improvement initiatives and identify opportunities to strengthen service delivery.
Added 1 hour ago
CA
Ingersoll ONroute - Part-Time and Full-Time Crew Member - Tim Hortons
Careers at ONroute
Ingersoll, ON · London, ON
- Full-time
- Part-time
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 1 hour ago
CA
Ingersoll ONroute - Part-Time Overnight - Crew Member - Tim Hortons
Careers at ONroute
Ingersoll, ON · London, ON
- Part-time
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 1 hour ago
GMR - Snowshoe Guide (Winter 2026/27)
Northland Properties
North Vancouver, BC
…excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique…
Added 1 hour ago
GMR - Mountain Educator (Winter 2026/27)
Northland Properties
North Vancouver, BC
…lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new…
Added 1 hour ago
TS
Residential Support Worker
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Community Ventures - Community Residence
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
CC
Coordinator, Emergency Response
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make…
Added 1 hour ago
RH
Community Disability Worker, Full Time Day Hours - Sherwood Park
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
Implement individual service plans designed to support and assist adults, youth and children with individual development, community support/development, behaviour management and/or personal…
Added 1 hour ago
SS
Dishwasher Union
Sunrise Senior Living
Thornhill, ON · Sunrise of Thornhill
- Part-time
At Sunrise Senior Living, we champion the quality of life for all seniors. As a Dishwasher, you support kitchen operations by maintaining clean, sanitized work areas and ensuring all…
Added 2 hours ago
SG
Junior PM
Software Guidance & Assistance, Inc. (SGA, Inc.)
Mississauga, ON
- Full-time
Executive Support, Presentation Design & Meeting Management

Blackline Safety

Order Management Representative

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

As an Order Management Representative, you'll be at the center of our customer order journey, helping ensure customer and distributor orders move through the business accurately, efficiently, and on time.

If you're organized, detail-oriented, comfortable managing multiple priorities, and enjoy taking ownership of your work from start to finish, this could be a great opportunity for you.

Key Responsibilities

You'll take ownership of customer and distributor orders from initial submission through completion, making sure requirements are understood, information is accurate, teams are aligned, and orders continue moving forward.
Own the Order Lifecycle
- Own the end-to-end order lifecycle for customers and distributor orders, from initial review and order entry through to completion.
- Review incoming purchase orders and order requests for completeness and accuracy.
- Validate key order details including products, quantities, pricing, discounts, commercial terms, customer information, shipping requirements, and supporting documentation.
- Translate customer and commercial requirements into accurate sales orders within our ERP and supporting systems.
- Manage changes throughout the order lifecycle and ensure updates are appropriately documented and communicated.
- Maintain ownership of your orders and follow through on outstanding requirements to support timely completion.
- Partner closely with Sales and Customer Success to ensure quotations, contracts, customer requirements, approvals, and purchase orders are aligned.
- Create RMA's and work with RMA and Receiving teams on return related transactions.
- Collaborate with global Order Management colleagues to promote consistent processes and seamless experience for customers and distributors across regions.
- Serve as a knowledgeable resource for internal teams on order requirements, processes, and documentation.
Support Our Customers and Distributors
- Communicate directly with customers and distributors regarding order confirmations, requirements, missing information, changes, and next steps.
- Provide clear and professional communication throughout the order process.
- Help customers and distributors understand what information is required to process their orders successfully.
- Build strong working relationships with customers, distributors, and internal stakeholders.
Maintain Accuracy and Operational Excellence
- Maintain accurate records and supporting documentation within ERP, CRM, case-management, and other business systems.
- Manage multiple orders and priorities in a fast-paced environment while maintaining a high level of accuracy.
- Monitor your order portfolio and proactively follow up on information or actions needed to keep orders progressing.
- Follow established approval processes related to pricing, discounts, contracts, customer setup, and commercial terms.
- Meet established service-level agreements while maintaining quality and accuracy.

About You

At least two years of experience in order management, Order-to-Cash (O2C), sales operations, customer operations, order processing, or a related field.

Experience working in a B2B environment.
Experience supporting customers, channel partners, technology products, hardware, industrial products, or subscription-based services is considered an asset.
Experience working in an environment with multiple products, commercial requirements, or order types is an asset.

Technical Skills

- Strong Microsoft Excel skills, including formulas, lookups, data analysis, and working with order or case data.
- Experience working with ERP, CRM, order management, or other business systems.
- Comfortable learning and working across multiple business applications.
- Ability to interpret purchase orders, quotations, contracts, pricing information, and other commercial documentation.
- Experience with NetSuite and SuiteBilling (360 Billing) is considered a strong asset.

Preferred Qualifications (The following would be considered strong assets)
- Hands-on experience with NetSuite and SuiteBilling (360 Billing)
- Experience with subscription or recurring-service business models
- Understanding of complex product configurations or SKU structures
- Experience supporting RMA or return processes
- Knowledge of channel-partner business models
- Exposure to global Order Management or Order-to-Cash processes

Total Rewards

At Blackline Safety, we offer more than just a job - we offer a career with purpose. Our Total Rewards offerings are designed to support the diverse needs of our global workforce and vary based on employment type and location. They may include:

Competitive base salary and annual compensation review
Comprehensive health and dental benefits*
Mental health and wellness support
Flexible work arrangements and hybrid work model for eligible positions
Paid vacation, personal and sick days*
Professional development opportunities
Education funding
A collaborative, inclusive, and mission-driven culture
Exclusive access to perks and discounts
A flexible ‘Dress for Your Day' environment

*Eligibility and coverage vary by employment type and region.

Diversity, Equity & Inclusion

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

If you require accommodation during the recruitment process, please contact us at careers@blacklinesafety.com. We are committed to ensuring an accessible and equitable experience for all candidates.

Join Us

If you're passionate about technology, safety, and making a difference, we'd love to hear from you. Apply today and help us build a safer, more connected world.

Unauthorized Recruitment Communication Alert

We are aware of the instances in which individuals are receiving fraudulent job offers or interview requests that are fraudulently alleged to be from Blackline Safety.

Blackline Safety does not request payment or personal financial information at any stage of the recruitment process.

Please exercise caution, and do not respond to emails or other communications that are not from a Blackline Safety email address.

Apply About employer

More about this job

Responsibilities

Manage customer and distributor orders from initial review and entry through completion, ensuring order details, approvals, documentation, and system records are accurate. Communicate with customers and internal teams, resolve missing information and order changes, coordinate return transactions, and monitor orders to meet service-level expectations.

Requirements

At least two years of experience in order management, Order-to-Cash, sales operations, customer operations, order processing, or a related field, along with experience in a B2B environment. Strong Excel skills and familiarity with ERP, CRM, or order-management systems are required; NetSuite, SuiteBilling, subscription services, complex product configurations, RMA processes, and channel-partner models are assets.

Skills

Order Management
Order-to-Cash Processes
Sales Operations
B2B Customer Support
Purchase Order Review
Order Entry
Microsoft Excel
ERP Systems
CRM Systems
NetSuite
SuiteBilling
Pricing and Commercial Terms
Order Lifecycle Management
RMA and Returns Processing
Customer and Distributor Communication
Data Accuracy

Benefits

Competitive Base Salary
Annual Compensation Review
Health and Dental Benefits
Mental Health and Wellness Support
Flexible Work Arrangements
Hybrid Work Model for Eligible Positions
Paid Vacation
Personal and Sick Days
Professional Development Opportunities
Education Funding
Inclusive and Mission-Driven Culture
Perks and Discounts
Flexible Dress Code

Visa sponsorship

Not detected in the job text

Keywords

Order Management
Order-to-Cash
B2B
Sales Operations
Customer Operations
Order Processing
Purchase Orders
Sales Orders
ERP
CRM
Microsoft Excel
NetSuite
SuiteBilling
360 Billing
Customer Success
Channel Partners
Order Lifecycle
Pricing
Commercial Terms
Contracts
Customer Setup
RMA
Returns Processing
Subscription Services
Recurring Services
SKU Structures
Service-Level Agreements
Case Management
Order Documentation

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