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RL
Account Manager – Niagara Region & GTA West
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- Full-time
Collaborate with Inside Sales, Operations, and Customer Service to resolve issues quickly and prevent recurrence.
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Vans: Assistant Gérant - Premium Outlets Montreal
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Bloom

Experts, service-conseil | Client Success Experts

Montreal, QC, H3K 1G5, Canada

Full-time

Apply on makeitbloom.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 9, 2027
Work location: Flexibility : Hybrid model - 3 days per week in office (Pointe-Saint-Charles) + remote work, with the possibility to work outside of Canada for a set period each year
Posting language: English · French
Posted: Nov 11, 2026

Original job description

English section of this bilingual listing.

Client Success Experts / Spontaneous Application
(Account Manager, Senior Account Manager, Account Supervisor, Client Success Specialist, Customer Success Manager, Account Director, Senior Project Manager, Product Lead, etc.)

At Bloom, we never close the door on exceptional talent. Whether you’re a client services leader, a strategic thinker with a strong customer focus, or a seasoned agency professional, we want to hear from you.

If you lead complex mandates, build strong client relationships, and are driven to make a real business impact, there may be a place for you here - even if the perfect role isn’t currently posted.

What we’re looking for (Expert profile)

We’re looking for client services leaders who act as true business partners to their clients and as key pillars within their teams.

Strong agency experience :You’ve held roles such as Account Supervisor, Account Director, Client Advisor, Product Owner/Lead, or Project Manager, and are comfortable managing accounts of varying sizes with multiple stakeholders, both internally and externally.
Strategic mindset & business impact: You go beyond project management - you understand client challenges, challenge briefs when needed, and actively contribute to account growth.
Client excellence: You build long-term, trust-based relationships, confidently navigate complex conversations, and are recognized for your ability to influence and advise.
Leadership & collaboration: You mobilize internal teams, provide clear direction, and ensure aligned execution, while acting as a trusted point of contact for clients.
Rigor & autonomy: You are structured, proactive, and able to manage multiple projects simultaneously with a high level of quality and attention to detail. Project management remains a core part of your day-to-day.

What we offer

Balance :4.5-day work week (we finish at 1pm on Fridays!) and flexible hours (8–4, 9–5, or 10–6).
Flexibility : Hybrid model - 3 days per week in office (Pointe-Saint-Charles) + remote work, with the possibility to work outside of Canada for a set period each year.
Time off : 3 weeks of vacation + 5 flexible days + office closure between Christmas and New Year’s.
Benefits: Comprehensive insurance (health, medical, vision, dental), telemedicine access, and retirement savings plan (RRSP/DPSP).

We’re always open to meeting future Bloomers who are curious, solutions-oriented, proactive, and strong team players. If this sounds like you, you’ll fit right in.

Thank you for your interest!

Please note that Bloom may utilize Artificial Intelligence (AI) technologies to assist in the screening and selection of candidates for this position. / Veuillez noter que Bloom peut utiliser des technologies d'intelligence artificielle (IA) pour aider à la présélection et à la sélection des candidats pour ce poste.

Read the full bilingual original

Experts, service-conseil / Candidature spontanée
(gestionnaire de comptes, gestionnaire de comptes principal·e, superviseur·e de comptes, spécialiste succès client, gestionnaire succès client, directeur·trice de comptes, chef·fe de projet senior, chargé·e de produit, etc.)

Chez Bloom, nous ne fermons jamais la porte aux talents d’exception. Que vous soyez un·e leader en services-conseil, un·e stratège orienté·e client ou un·e professionnel·le d’agence expérimenté·e, nous voulons vous connaître.

Si vous pilotez des mandats d’envergure, développez des relations clients solides et cherchez à avoir un réel impact d’affaires, votre place est peut-être ici - même si le rôle parfait n’est pas affiché aujourd’hui.

Ce que nous recherchons

Nous recherchons des leaders en services-conseil qui agissent comme de véritables partenaires d’affaires pour leurs clients et comme des piliers au sein des équipes.

Expérience significative en agence : Vous avez évolué dans des rôles tels que superviseur·e de comptes, directeur·trice de comptes, conseiller·ère client, responsable produit ou gestionnaire de projets, et êtes à l’aise de gérer des comptes de différentes envergures avec de multiples parties prenantes, à l’interne comme à l’externe.
Vision stratégique & impact d’affaires : Vous allez au-delà de la gestion de projet : vous comprenez les enjeux clients, remettez en question les briefs lorsque nécessaire et contribuez activement à la croissance des comptes.
Excellence en gestion client : Vous bâtissez des relations de confiance durables, naviguez des conversations complexes avec assurance et êtes reconnu·e pour votre capacité à influencer et à conseiller.
Leadership & collaboration : Vous mobilisez les équipes internes, donnez une direction claire et assurez une exécution alignée, tout en agissant comme point de référence auprès des clients.
Rigueur & autonomie : Vous êtes structuré·e, proactif·ve et capable de gérer plusieurs mandats simultanément avec un haut niveau d’exigence. La gestion de projet fait partie intégrante de votre quotidien.

Ce que nous offrons

Équilibre : Semaine de 4,5 jours (on finit à 13h le vendredi !) et horaire flexible (8-16h, 9-17h ou 10-18h).
Flexibilité : Mode hybride - 3 jours par semaine en présentiel (Pointe-Saint-Charles / Télétravail) + possibilité de travailler hors du Canada pour une période déterminée chaque année.
Repos : 3 semaines de vacances + 5 jours flexibles + agence fermée entre Noël et le Nouvel An.
Avantages : Assurances (santé, médicale, vision et dentaire), accès à la télémédecine et REER/RPDB.

Nous sommes toujours ouverts à rencontrer de futur·e·s Bloomers curieux·ses, orienté·e·s solutions, proactif·ve·s et doté·e·s d’un fort esprit d’équipe. Si cela vous ressemble, vous vous intégrerez parfaitement à notre équipe.

Merci pour votre intérêt!

__________________________________________________________________________

We’re looking for client services leaders who act as true business partners to their clients and as key pillars within their teams.

Strong agency experience :You’ve held roles such as Account Supervisor, Account Director, Client Advisor, Product Owner/Lead, or Project Manager, and are comfortable managing accounts of varying sizes with multiple stakeholders, both internally and externally.
Strategic mindset & business impact: You go beyond project management - you understand client challenges, challenge briefs when needed, and actively contribute to account growth.
Client excellence: You build long-term, trust-based relationships, confidently navigate complex conversations, and are recognized for your ability to influence and advise.
Leadership & collaboration: You mobilize internal teams, provide clear direction, and ensure aligned execution, while acting as a trusted point of contact for clients.
Rigor & autonomy: You are structured, proactive, and able to manage multiple projects simultaneously with a high level of quality and attention to detail. Project management remains a core part of your day-to-day.

What we offer

Balance :4.5-day work week (we finish at 1pm on Fridays!) and flexible hours (8–4, 9–5, or 10–6).
Flexibility : Hybrid model - 3 days per week in office (Pointe-Saint-Charles) + remote work, with the possibility to work outside of Canada for a set period each year.
Time off : 3 weeks of vacation + 5 flexible days + office closure between Christmas and New Year’s.
Benefits: Comprehensive insurance (health, medical, vision, dental), telemedicine access, and retirement savings plan (RRSP/DPSP).

Apply on makeitbloom.applytojob.com About employer

More about this job

Responsibilities

Act as a strategic business partner to clients by managing complex mandates and driving account growth. Lead internal teams to ensure high-quality project execution and maintain strong, trust-based client relationships.

Requirements

Requires significant agency experience in roles such as account management, project management, or product leadership. Candidates must demonstrate a strategic mindset, strong leadership skills, and the ability to manage multiple stakeholders effectively.

Skills

Account management
Client relations
Strategic planning
Project management
Business development
Stakeholder management
Leadership
Communication
Problem solving
Client advisory
Team collaboration
Analytical thinking
Agency experience

Benefits

4.5-day work week
Flexible hours
Hybrid work model
Remote work options
Vacation
Flexible days
Office closure between Christmas and New Year
Health insurance
Medical insurance
Vision insurance
Dental insurance
Telemedicine access
Retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Client Success
Agency
Strategic Planning
Project Management
Business Impact
Stakeholder Management
Leadership
Client Advisory
Product Management
Hybrid Work
Paid Media
Consulting
Client Services

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Work requirements

Jobs in Canada