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Bloomstar Bouquet

Merchandising Supervisor

Mont-Royal, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 27, 2026

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Original job description

English

Summary/Objective

The Merchandiser Supervisor is responsible for contributing to the success of Bloomstar by providing exceptional customer service to large accounts, such as Costco and managing the regional teams of Merchandisers ensuring achieving sales objectives. This role will be responsible for supervising merchandising activities such as merchandising products, freshness rotation, display set up and maintenance, cooler stocking/rotation, storage room organization and movement of product from storage to the sales floor, customer relationship building etc.

Duties and Responsibilities

Responsible for hiring, training, administering and managing a team of regional Merchandisers.
Manages schedule and attendance of Merchandisers ensuring presence of point-of-contact at the stores.
Assists and ensures the visual training and development of all new hires is completed.
Maintains an open line of communication with Regional Merchandising Manager and Merchandisers; effectively communicating, coordinating plans and procedures regarding sales objectives.
Partners effortlessly with internal and external stakeholders ensuring maintaining and building strong relationship to ensure successful sales generation and to achieve performance targets.
Visits the regional stores on daily basis, ensures product deliveries are on time, that the stock is up in the stores and that there are proper conditions to store the product.
Liaises with store managers ensuring stores meet merchandising and maintenance standards.
Communicates store deficiencies i.e. lighting fixtures, visual standards, detailing, displays.

Qualifications

Undergraduate degree or post-secondary diploma in business administration, marketing or visual designing with minimum 2 years’ experience in marketing, sales, retail merchandising or an equivalent combination of education, training and experience.
Bilingual in French and English. Spanish would be an asset. Experience in flower industry would be an asset.
Dedication to high levels of customer service and sales productivity with exceptional communication skills is a must. Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels.
Demonstrated problem-solving skills with an ability to recognize and lead through complex change and transformation.
Excellent management, training, developing and coaching skills with an ability to supervise from remote distance.
Results-oriented and organized, focused on producing high quality work within tight timelines and fast paced work environment.
Proficiency in Microsoft Office Word, Excel, PowerPoint and Outlook.
Strong ability to multi-task and effectively manage work requirements with high attention to detail.
Valid drivers’ license is a must.

Work Environment

Regular driving to different regional stores required.

Salary

Based on experience.

Job Types: Full-time, Permanent

Benefits:

Dental care
Extended health care
Life insurance
On-site parking

Schedule:

Day shift
Monday to Friday
Weekends as needed

Supplemental pay types:

Commission pay

Work Location: In person

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More about this job

Responsibilities

The Merchandising Supervisor manages regional teams to ensure sales objectives are met and maintains strong relationships with large accounts like Costco. They are responsible for daily store visits, visual merchandising standards, and the training and development of regional staff.

Requirements

Candidates must have an undergraduate degree or post-secondary diploma in business, marketing, or visual design with at least 2 years of relevant experience. Proficiency in Microsoft Office, a valid driver's license, and bilingualism in French and English are required.

Skills

Team management
Customer service
Sales objectives
Merchandising
Visual training
Relationship building
Problem-solving
Coaching
Microsoft Office
Communication skills
Leadership
Time management
Inventory management
Scheduling

Benefits

Dental care
Extended health care
Life insurance
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
Retail
Sales
Team Leadership
Customer Service
Inventory Management
Visual Merchandising
Microsoft Office
Scheduling
Training
Coaching
Relationship Management
Logistics
Marketing
Business Administration
Flower Industry

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