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Added 13 mins ago
Assistant Store Manager
Rogers Communications
Calgary, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 13 mins ago
Gestionnaire des opérations éoliennes - Dégélis, QC
Vestas
Dégelis, QC
As a Wind Site Operations Manager, you will be responsible for the operations of a service site, ensuring optimized performance, safety, and customer satisfaction. In this role, you will…
Added 13 mins ago
IB
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR…
Added 26 mins ago
GD
GARAGE - Team Leader PT - Park Place Mall
Groupe Dynamite
Lethbridge, AB
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 27 mins ago
PE
Procurement, Service Writers/Purchaser
Pitbull Energy Services
Leduc, AB
- $45,000 to $55,000 CAD / year
- Full-time
…schedules with reporting duties to the Shop Foreman and Equipment…
Added 42 mins ago
KW
Sea Export Coordinator
Kintetsu World Express Inc.
Winnipeg, MB
- Full-time
We are seeking a Sea Freight Export Coordinator to support the day-to-day operations and ongoing success of our Sea Freight Export division. In this role, you will help ensure the efficient…
Added 42 mins ago
Warehouse Associate 2
Calgary Fasteners Tool
Brandon, MB
…committed to providing high-quality products and exceptional customer service, ensuring that our clients receive the support they need. At TFG, we embrace growth and innovation as we serve…
Added 42 mins ago
Floating Leasing & Admin (East)
Medallion Corporation
Toronto, ON
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service,…
Added 42 mins ago
Yardi Support Specialist (2 Year Contract)
Medallion Corporation
Toronto, ON
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service,…
Added 42 mins ago
FN
Retail Store Manager
Fjällräven North America
Victoria, BC
- Full-time
As Store Manager, you'll take full ownership of store performance, leading people, operations, and community engagement in a way that reflects Fjällräven's mission and premium brand…
Added 42 mins ago
SM
Traffic Clerk
SSA MARINE
Squamish, BC
- Full-time
SSA Marine is seeking a Traffic Clerk to join our SSA Marine Squamish team. This full-time, permanent position is based at our office in Squamish and reports to the Operations Manager.
Added 42 mins ago
DA
Parts Manager
Davis Automotive Group
Pincher Creek, AB
- $80,000 to $100,000 CAD / year
- Full-time
Do you thrive in an environment where you can shape operations, develop people and directly impact customer success?
Added 57 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
…prospective, current, and new students, supporting their academic success through informed guidance on program requirements, course selection, institutional policies, and available…
Added 57 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
…prospective, current, and new students, supporting their academic success through informed guidance on program requirements, course selection, institutional policies, and available…
Added 58 mins ago
LF
Full Time Showroom Associate
Leons Furniture Limited
Barrie, ON
- Full-time
Leon’s is currently looking for a Full Time Showroom Helper to assist the Merchandise Manager and Decorator in creating functional and appealing product displays that showcase our line of…
Added 1 hour ago
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Retail Assistant Manager
Showcase - Home of the Hottest Trends
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- Full-time
Join us as our Assistant Store Manager at the St. Laurent Mall and bring your leadership skills to the forefront! As the go-to person for our Manager, you'll be responsible for driving…
Added 1 hour ago
SE
Regulatory & Compliance Manager, Canada
Source Energy
AB · Calgary, AB
- Full-time
Position Summary: The Regulatory & Compliance Manager, Canada is responsible for ensuring compliance with environmental, transportation, safety, and regulatory requirements across the…
Added 1 hour ago
DR
Vice President, Operations
DMC Recruitment Group
Steinbach, MB
- Full-time
…that continues to invest in its people, product offering, and customer…
Added 1 hour ago
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Base Administrator
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Vancouver, BC
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Provide and coordinate support for Flight Operations, Inflight Services Management and operating crews on an ongoing basis.
Added 1 hour ago
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Project Manager - Customer Projects
AltaLink
Calgary, AB
- Full-time
AltaLink’s Operations – Project Development team is actively seeking a Project Manager to lead, manage and develop customer projects from initial requests through permitting with the…
Added 2 hours ago
M
Retail Manager - Whistler
MEC
Whistler, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you will lead teams, coach and develop staff, drive operational excellence, execute business priorities, and help create a positive and inclusive culture.…
Added 2 hours ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
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– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping…
Added 2 hours ago
Principal Product Manager (Healthcare Solutions)
Open Text Corporation
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Job Title: Principal Product Manager (OpenText Business Network - Healthcare Solutions)
Added 2 hours ago
A
Project Manager - Customer Projects
AltaLink
Calgary, AB
- Full-time
AltaLink's Operations - Project Development team is actively seeking a Project Manager to lead, manage and develop customer projects from initial requests through permitting with the…
Added 2 hours ago
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Audio/Video Tech | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $23 to $25 CAD / hour
- Part-time
…organization. The Audio/Video Tech will be directly involved in the operations of the facility's…

Blue Heron Cruises

Manager

Tobermory, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

The Blue Heron Company Limited operates a hospitality and tourism business in Tobermory, Ontario. Offering tour boats within Fathom Five National Marine Park on multiple departures daily, motel rooms, rental cottages, retail stores and many other property holdings. This multi-faceted business is looking to hire a Manager with a depth of experience and knowledge in hospitality and/or tourism that will continue to lead and grow the company while maintaining the highest quality products and customer standards our guests have become accustomed to.

Manager Duties:

Oversees day to day operations of The Blue Heron Company Limited to keep work organized and efficient.

Responsible for implementing new strategies for growth as defined by the ownership group.

Training new managers and supervisors.

Setting hiring goals and practices and reviewing throughout the hiring process.

Recognizing, motivating and coaching all team members in order to achieve operational success.

Responsible for inventory controls, forecasting, ordering and overseeing inventory counts.

Evaluating productivity and performance and implementing strategies for improvement.

Keeping detailed reports of business and employee performance.

Coordinating all departments.

Maintain the highest possible level of customer service through training and follow up along with resolving all customer complaints.

Review schedules and approve those that achieve operational excellence, promote customer service and control cost of labor.

Ensure cash control and security procedures are in place and maintained.

Adhere to Occupational Health and Safety act, local health and safety codes and company safety procedures.

Responsible for conducting performance reviews of all management and supervisory staff.

Ensure maintenance of equipment, facilities and grounds through the use of preventative maintenance plans based on corporate standards.

The Manager may take on the duties of other employees or departments to fill temporary gaps or assist the team.

Every aspect of companies day to day operations is the concern of the Manager and they must be familiar and competent in all aspects.

Requirements:

Proven experience in management.
Strong leadership skills with the ability to motivate and inspire a team
Strong communication and interpersonal skills, both written and oral
Strong analytical and decision-making skills
Ability to multitask in a fast paced environment
Customer service skills that will exceed guest expectations
Must be able to work with no supervision and have strong initiative
Must be able to perform efficiently during high volume peak periods (June - September).
Must be flexible to work evenings, weekends and holidays.

If you have a passion for hospitality, excellent leadership skills, and a desire to create memorable experiences for guests, we would love to hear from you.

Please submit your resume along with a cover letter detailing your relevant experience. Professional references required.

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More about this job

Responsibilities

Oversee the company's day-to-day operations across its tourism, lodging, retail, and property activities, coordinating departments and maintaining high standards for customer service, safety, and operational efficiency. Lead and develop managers and staff, manage hiring, inventory, schedules, performance reporting, cash controls, and preventive maintenance, while implementing growth strategies set by ownership.

Requirements

Requires proven management experience, strong leadership and communication skills, sound analytical and decision-making abilities, and the initiative to work independently in a fast-paced environment. Candidates must be able to deliver excellent customer service, work efficiently during peak season, and be flexible to work evenings, weekends, and holidays.

Skills

Leadership
Team Motivation And Coaching
Communication
Interpersonal Skills
Analytical Skills
Decision-Making
Customer Service
Hiring And Recruitment
Training
Inventory Control
Forecasting
Performance Management
Scheduling
Cash Control
Occupational Health And Safety
Preventive Maintenance

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Tourism
Daily Operations
Business Growth
Leadership
Manager Training
Hiring
Team Coaching
Inventory Control
Forecasting
Ordering
Productivity Evaluation
Performance Reviews
Customer Service
Scheduling
Labor Cost Control
Cash Control
Occupational Health And Safety
Preventive Maintenance
Tobermory

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