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Added 3 days ago
CF
Employer Engagement Advisor
Community Futures North Okanagan
Vernon, BC
- Full-time
…maintaining relationships with employers across the North Okanagan to support job seekers in achieving meaningful employment. This role focuses on proactive employer outreach, recruitment…
Added 3 days ago
GO
Senior Analyst / Project Manager
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…responsible for assist in directing and monitoring the output of the support staff by contributing to capacity building through directed…
Added 3 days ago
SI
Keyholder
SNDL Inc.
Banff, AB · Canmore, AB · Value Buds Banff
- Part-time
Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support
Added 3 days ago
Technical Support Analyst - Mining/Mineral Processing
Blue Moon Metals
Toronto, ON
We are seeking a Technical Support Analyst to provide responsive, practical support across our corporate and global operations. Reporting to the Lead, End User Support, you will help…
Added 3 days ago
Warehouse Receiver
E.S. FOX LIMITED
Niagara Falls, ON
Added 3 days ago
TC
Culinary Staff | Culinary Support
The Canadian Brewhouse
Regina, SK
- Full-time
…back-of-house operations. This collaborative approach ensures mutual support and positions you for seamless advancement when the path to growth presents…
Added 3 days ago
LensCrafters - Store Manager 2 - #949 Capilano Village, BC
EssilorLuxottica Group
North Vancouver, BC
LensCrafters Quality, Fitting and Adjusting Program
Added 3 days ago
M
Senior Analyst, Risk Management Solutions and Integrations
Manulife
Toronto, ON
- Full-time
Assess asset and liability data feeds, interpret their content and business meaning, and identify patterns that support downstream use.
Added 3 days ago
Jr. Mechanical Engineer
Draganfly Inc.
Burnaby, BC
Matching RRSP program to support long term financial planning.
Added 3 days ago
S
Industrial Refrigeration Mechanic (Journeyperson)
Startec
AB
- Full-time
Completion of a refrigeration mechanic apprenticeship program or equivalent certification as a Journeyperson Refrigeration Mechanic.
Added 3 days ago
Financial Service Representative
Money Mart
Toronto, ON
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 3 days ago
Manager, Project Controls - Capital Projects
Trans Mountain
Calgary, AB
…and executing the work required to develop, implement, and support TM's project control standards and…
Added 3 days ago
CK
Registered Care Aide with a Car-Victoria
Comfort Keepers
Victoria, BC
- Full-time
Assisting in the delivery of client care and home support services under the direction of the health care team.
Added 3 days ago
CK
Registered Care Aide with a Car- Saanich
Comfort Keepers
Saanich, BC
- Full-time
Assisting in the delivery of client care and home support services under the direction of the health care team.
Added 3 days ago
CK
Registered Care Aide with a Car- North Saanich
Comfort Keepers
North Saanich, BC
- Full-time
Assisting in the delivery of client care and home support services under the direction of the health care team.
Added 3 days ago
SM
Community Shift Nurse (Registered Practical Nurse)
S.R.T. MedStaff
Markham, ON
- Full-time
…community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly…
Added 3 days ago
SM
Community Shift Nurse (Registered Nurse)
S.R.T. MedStaff
Markham, ON
- Full-time
…community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly…
Added 3 days ago
H
Nurse Practitioner
HealthCareersInSask.ca
Moose Jaw, SK
- Full-time
…work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and legislated NP scope, the NP…
Added 3 days ago
RS
Senior Agentic Technical Writer
Redwood Software
ON
- $100,000 to $120,000 CAD / year
This is a senior individual contributor role. You own a program, not a document set: the documentation pipeline and the content for a product area. You choose the approach on new work,…
Added 3 days ago
E
AI Developer Test Management
Ericsson
Ottawa, ON
- Full-time
Educate and support the organization on test strategy, efficient testing and the use of AI agents in the test flow
Added 3 days ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 days ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sarnia, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 days ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Sarnia, ON
- Part-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 3 days ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Lasalle, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 3 days ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Blue Moon Metals

Technical Support Analyst - Mining/Mineral Processing

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: Typically 2 to 4 years of experience in service desk, desktop support, technical support, or a similar role.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Support Analyst - Mining/Mineral Processing
Location: Toronto, ON
Hybrid Role: 2-3X on site

The Opportunity

We are seeking a Technical Support Analyst to provide responsive, practical support across our corporate and global operations. Reporting to the Lead, End User Support, you will help employees resolve day-to-day technology issues and make effective use of laptops, mobile devices, Microsoft 365, meeting-room systems, printers, and corporate connectivity. You will support users locally and remotely while contributing to a secure, reliable, and positive end-user experience.

What You Will Do

End User Support

Provide first- and second-line support for hardware, software, applications, operating systems, printing, and connectivity issues.
Configure and deploy laptops, monitors, docking stations, mobile devices, and other end-user equipment.
Support employee onboarding, offboarding, workstation setup, equipment changes, and routine access requirements.
Assist with executive support and escalate complex or high-impact issues appropriately.

Modern Workplace and Office Technology

Support Outlook, Teams, OneDrive, SharePoint, Microsoft Office, Microsoft Intune, and Microsoft Entra ID.
Support Microsoft Teams Rooms and meeting-room equipment, including displays, cameras, microphones, audio systems, and conferencing peripherals.
Support office printers, multifunction devices, laptops, docking stations, monitors, mobile devices, and related workplace technology.

Networking and Cybersecurity

Troubleshoot common LAN, Wi-Fi, VPN, internet, DNS, DHCP, and network-access issues.
Follow corporate cybersecurity policies and support secure device configuration, endpoint compliance, MFA, patching, and security updates.
Recognize and escalate phishing, malware, suspicious account activity, or other cybersecurity concerns.

Global Service and Team Contribution

Provide remote technical support to users globally and collaborate with corporate and site-based IT resources.
Contribute to site support activities, technology rollouts, hardware refreshes, office and site mobilizations, and IT projects where applicable.
Record and manage incidents and service requests, document troubleshooting and resolutions, and contribute to user guides and knowledge articles.
Assist with IT inventory, asset tracking, equipment lifecycle activities, and recurring-problem identification; travel occasionally when required.

What You Bring

Diploma, degree, or technical certification in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
Typically 2 to 4 years of experience in service desk, desktop support, technical support, or a similar role.
Experience supporting Windows and Microsoft 365 environments.
Familiarity with Teams, OneDrive, SharePoint, Microsoft Intune, and Microsoft Entra ID.
Good knowledge of endpoint hardware, mobile devices, printers, and meeting-room technology.
Understanding of TCP/IP, Wi-Fi, DNS, DHCP, VPN, and common connectivity troubleshooting.
Basic knowledge of MFA, endpoint security, phishing, device compliance, patching, and identity protection.
Microsoft 365 Fundamentals, CompTIA A+, CompTIA Network+, or equivalent experience is an asset.

How You Work

Strong customer-service orientation and a practical problem-solving approach.
Clear written and verbal communication with technical and non-technical users.
Good organization, attention to detail, and ability to prioritize multiple requests.
Willingness to learn, accept guidance, and build technical capability.
A collaborative, dependable, and security-conscious approach to work.

Why this role matters: You will help employees work securely and productively, whether they are in a corporate office, working remotely, or supporting one of our operational locations.

About Blue Moon Metals

Blue Moon Metals Inc. is a publicly traded metals and mining company advancing a global portfolio of mineral development and operating projects. As the company grows its corporate, project, and remote site operations, the IT & Cybersecurity team is building the internal capability required to protect both enterprise IT and operational technology (OT) environments across the business.

What Blue Moon Metals Offers

The opportunity to help build a cybersecurity program from the ground up across a global mining organization.
Exposure to both enterprise IT and industrial OT/ICS security in a hands-on, high-impact role.
A collaborative team environment based at our Toronto headquarters.
Competitive compensation and benefits package.

Pay Range and Compensation Package

Compensation and benefits details will be discussed during the interview process.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals. We thank all applicants for their interest; only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide first and second-line technical support for hardware, software, and connectivity issues across corporate and global operations. Manage end-user equipment deployment, workstation setup, and contribute to IT projects and cybersecurity compliance.

Requirements

Requires a diploma, degree, or technical certification in IT or a related field with 2 to 4 years of service desk or desktop support experience. Candidates must have proficiency in Windows, Microsoft 365, and foundational knowledge of networking and endpoint security.

Skills

Technical support
Hardware troubleshooting
Software support
Microsoft 365
Microsoft Teams
Microsoft Intune
Microsoft Entra ID
Network troubleshooting
Cybersecurity
Endpoint management
Printer support
Mobile device management
Customer service
Incident management
Asset tracking
VPN

Benefits

Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Mining
Mineral Processing
Microsoft 365
Windows
Microsoft Teams
OneDrive
SharePoint
Microsoft Intune
Microsoft Entra ID
LAN
Wi-Fi
VPN
DNS
DHCP
Cybersecurity
MFA
Endpoint Security
Phishing
Hardware
Mobile Devices
Printers
Asset Tracking
Service Desk
Desktop Support
CompTIA A+
CompTIA Network+
IT Infrastructure
Operational Technology
Information Technology

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