Aquatics Customer Service Representative (Plunge) - Winter - Part Time
- The Blue Mountains, ON, Canada
HOURLY RATE: $18.31 · Part-time
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Job details
- Pay
- HOURLY RATE: $18.31
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Seasonal
WHAT'S IN IT FOR ME?
PART TIME HOURS
From assisting families and swimmers to helping guests book lessons, programs, and special events, you'll play a key role in ensuring every visit is smooth, enjoyable, and stress-free.
WHAT WILL I BE DOING?
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
WHAT'S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
PART TIME HOURS
- Part-time hours 2-3 shifts a week
From assisting families and swimmers to helping guests book lessons, programs, and special events, you'll play a key role in ensuring every visit is smooth, enjoyable, and stress-free.
WHAT WILL I BE DOING?
- Check customers into facility issuing wrist bands, locks and keys, and towels.
- Cash handling and accountability for all monies.
- Maintain good public relations and satisfied guests.
- Answer phones and assist guests in a professional and friendly manner.
- Maintain a clean and presentable work area at all times.
- Operate Jonas software to ring customer in, book swimming lessons, book birthday parties, enter season pass holders.
- Inventory tracking when required.
- Offer product knowledge of swimming programs and lessons being offered to customers.
- Registration of participants in swimming lessons, parties, and events.
- Maintain a clean facility at all times including performing cleaning duties of entrance ways, lobby, multi purpose, first aid and change rooms.
- High school diploma or equivalent.
- Previous customer service experience required.
- Standard First Aid and CPR 'C' preferred.
- Must be able to work effectively as part of a team.
- Must be able to communicate effectively with all ages.
- This role is being posted to fill a vacancy
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
More about this job
Responsibilities
Welcome and check in guests, issue facility items, handle payments, answer inquiries, and register customers for swimming lessons, parties, and events using Jonas software. Maintain positive guest relations, track inventory as needed, and keep the facility and work areas clean and presentable.
Requirements
A high school diploma or equivalent and previous customer service experience are required. Standard First Aid and CPR C are preferred, along with effective teamwork and communication with people of all ages.
Skills
- Customer Service
- Cash Handling
- Guest Relations
- Phone Communication
- Jonas Software
- Swimming Lesson Registration
- Event Booking
- Inventory Tracking
- Product Knowledge
- Teamwork
- Communication
- Facility Cleaning
- First Aid
- CPR
Benefits
- Complimentary and Discounted Attraction Access
- Discounted Meals
- Retail Discounts
- Free Therapy and Wellness Resources
- Employee Events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Sports & Recreation
- Hospitality
Keywords
- Aquatics
- Customer Service
- Guest Check-In
- Wristbands
- Locks And Keys
- Towels
- Cash Handling
- Guest Relations
- Jonas Software
- Swimming Lessons
- Birthday Parties
- Event Registration
- Season Passes
- Inventory Tracking
- Product Knowledge
- Facility Cleaning
- Standard First Aid
- CPR C
- Teamwork
- Hospitality
- Part-Time
- Seasonal Employment