Front Desk Representative (Westin) - Year Round - Full Time
- The Blue Mountains, ON, Canada
HOURLY RATE - $19.00 · Full-time
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Job details
- Pay
- HOURLY RATE - $19.00
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Flex Year Round
WHAT’S IN IT FOR ME?
HOURLY RATE - $19.00
Full-time, Flex – Year-round With Health And Dental Benefits
FULL-TIME HOURS:
Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
WHAT’S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
HOURLY RATE - $19.00
Full-time, Flex – Year-round With Health And Dental Benefits
FULL-TIME HOURS:
- Average 4-5 shifts per week
- 8-hour shifts between 6:45am to 11pm
Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.
- Being friendly and helpful with guests while answering questions
- Checking guests in and out of the hotels
- Taking ownership of the guest’s entire stay at Blue Mountain Resort
- Resolving service challenges to a happy outcome
- Exceptional customer service skills
- Energetic, friendly, cheerful attitude
- Intermediate computer knowledge
- Front Desk/Office or related experience
- Available to work weekends, evening, and holidays
- This role is being posted to fill a vacant position
Blue Mountain Resort Company Overview
Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
More about this job
Responsibilities
Welcome lodging guests and assist them with questions, check-ins, and check-outs. Take ownership of each guest’s stay and resolve service challenges to achieve a positive outcome.
Requirements
Candidates should have exceptional customer service skills, an energetic and friendly attitude, intermediate computer knowledge, and front desk, office, or related experience. They must be available to work weekends, evenings, and holidays.
Skills
- Customer Service
- Guest Relations
- Communication
- Problem Resolution
- Computer Skills
- Front Desk Operations
- Check-In and Check-Out
- Hospitality
Benefits
- Health and Dental Benefits
- Complimentary and Discounted Attraction Access
- Discounted Resort Dining
- Retail Discounts
- Therapy and Wellness Resources
- Employee Events
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
Keywords
- Front Desk
- Guest Services
- Hospitality
- Customer Service
- Guest Relations
- Hotel Check-In
- Hotel Check-Out
- Service Recovery
- Problem Resolution
- Computer Knowledge
- Front Desk Experience
- Office Experience
- Weekend Availability
- Evening Availability
- Holiday Availability
- Full-Time
- Year-Round