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Blue Mountain Resort

Supervisor, Restaurants and Banquets- Flex - Year Round

The Blue Mountains, ON, Canada

WAGE-$23.55 · Full-time

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Job details

Pay: WAGE-$23.55
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Flex Year Round

WHAT'S IN IT FOR ME?

Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
Save on meals across resort restaurants and cafés, including Starbucks.
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FLEX - YEAR ROUND

WAGE-$23.55

WHAT WILL I BE DOING?

The purpose of this role is to lead frontline operations by supervising team members, ensuring exceptional guest service, and supporting the efficient delivery of restaurant and banquet services.

Establish clear service standards and expectations for team members and supervise daily operations, provide ongoing coaching and recognition, and promptly address and document any performance concerns.
Conduct performance evaluations on all direct reports and propose development plans to help motivate workers to achieve goals.

Build and maintain positive relationships with guests and group conveners and is confident managing guest expectations, resolving issues and delivering a seamless and elevated guest experience.
Order and maintain inventory required for the business unit to operate effectively, adhering to the par levels provided by leadership.
Oversee and support the Restaurant and Banquets frontline teams with daily tasks and stepping in to perform frontline duties when required to support service flow.
Support leadership in POS programming and billing for guests/groups billing processes to ensure accuracy and efficiency.
Based on business volumes, may be required to work in other F&B operations for extended periods of time
- Develop and manage employee schedules, adjusting labour levels based on business volumes and group activity.
- Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
- Ensures that daily expenses and labour schedules meet daily budget allocations.

WHAT DO YOU NEED FROM ME?

Smart Serve
Previous Supervisor experience in a busy operation
Able to work all shifts including weekends
Reliable transportation

THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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More about this job

Responsibilities

Supervise restaurant and banquet teams, set service expectations, coach and evaluate employees, and ensure guests and group conveners receive a seamless experience. Manage inventory, schedules, labour and daily expenses, support POS and billing processes, and step into frontline duties or other food and beverage operations as needed.

Requirements

Candidates must have Smart Serve and previous supervisory experience in a busy operation. They must be able to work all shifts, including weekends, and have reliable transportation.

Skills

Frontline Team Supervision
Guest Service
Performance Coaching
Performance Evaluation
Conflict Resolution
Guest Relationship Management
Inventory Management
Restaurant Operations
Banquet Operations
Point-Of-Sale Programming
Billing
Employee Scheduling
Labour Management
Budget Management
Smart Serve

Benefits

Complimentary And Discounted Attraction Access
Discounted Resort Dining
Retail Discounts
Inclusive Work Environment
Free Therapy And Wellness Resources
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Smart Serve
Restaurant Operations
Banquet Services
Food And Beverage
Guest Service
Team Supervision
Service Standards
Performance Coaching
Performance Evaluations
Employee Development
Guest Relations
Issue Resolution
Inventory Management
Point Of Sale
Billing
Employee Scheduling
Labour Allocation
Budget Management
Daily Operations
Group Events

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