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Blue Mountain Resort

Ticket Validation Attendant - Winter - Occasional (Weekends Required)

  • The Blue Mountains, ON, Canada

Hourly rate of $19.00 · Part-time

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay
Hourly rate of $19.00
Job type
Part-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Occasional

WHAT’S IN IT FOR ME?

  • Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
  • Save on meals across resort restaurants and cafés, including Starbucks.
  • Receive exclusive discounts at all Blue Mountain-owned retail stores.
  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
  • Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

Hourly rate of $19.00

Start date – November 21, 2026 to March 21, 2027:

  • Part-Time: 2-3 shifts per week (Friday/Saturday/Sunday)
  • Shift lengths: 4.5 or 6 hours
  • Shifts anywhere from 9:00am to 8:00pm; weekend and holiday work required

WHAT WILL I BE DOING?

The Validation Attendant greets guests at the Ski Lift Line to ensure they are utilizing the correct access product such as seasons passes or lift tickets and educating the guest about the support and guidance correct access products

  • Checking guest’s access passes at lift lines and other access locations that use RFID gates and scanners
  • Interacting with guests – engaging, approaching, introducing yourself and initiating conversation. Explaining each attraction and communicating the individual restrictions and age requirements
  • Helping to move and support flow of guests at specific validation pinch points
  • Sharing passion and knowledge of Blue Mountain and helping orient guests to the Mountain
  • Providing assistance for guests who may need support having their passes scanned
  • Redirecting guests to Guest Services if they have the incorrect ticket or pass.

WHAT DO WE NEED FROM YOU?

  • Excellent customer service, interpersonal and communication skills.
  • Ability to work outside for the full shift, in cold weather.
  • Ability to work independently, multi-task and problem solve as well as manage challenging situations.
  • Team orientated with an energetic, friendly, cheerful, and animated demeanor.
  • Ski/Snowboard skills/knowledge is an asset
  • This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

Alterra Company Overview

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
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More about this job

Responsibilities

Validate guest passes and tickets at ski lift lines and other access points, explain access products and attraction restrictions, and redirect guests with incorrect passes to Guest Services. Engage with guests, help manage crowd flow, assist with scanning, and share information to help orient visitors to the mountain.

Requirements

Candidates need strong customer service, interpersonal, and communication skills, and must be able to work outdoors in cold weather for a full shift. They should be able to work independently, multitask, solve problems, manage challenging situations, and contribute to an energetic, friendly team; skiing or snowboarding knowledge is an asset.

Skills

  • Customer Service
  • Interpersonal Skills
  • Communication
  • Guest Engagement
  • Pass Validation
  • RFID Scanners
  • Guest Orientation
  • Crowd Flow Management
  • Problem-Solving
  • Multitasking
  • Independent Work
  • Challenging Situation Management
  • Teamwork
  • Outdoor Work
  • Skiing Or Snowboarding Knowledge

Benefits

  • Complimentary And Discounted Attraction Access
  • Discounted Meals
  • Retail Discounts
  • Free Therapy And Wellness Resources
  • Employee Events

Visa sponsorship

Not detected in the job text

Categories

  • Customer Service & Support
  • Hospitality
  • Sports & Recreation

Keywords

  • Ticket Validation
  • Season Passes
  • Lift Tickets
  • RFID Gates
  • Scanners
  • Ski Lift Lines
  • Guest Services
  • Customer Service
  • Guest Engagement
  • Attraction Restrictions
  • Age Requirements
  • Crowd Flow
  • Pass Scanning
  • Mountain Resort
  • Outdoor Work
  • Cold Weather
  • Skiing
  • Snowboarding
  • Weekend Shifts
  • Holiday Work

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