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Added 12 mins ago
VS
Senior Manager, Solutions Services
Vena Solutions
Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
…leveraging consulting methodologies and product solutions to inspire customer confidence in the value of Professional Services through scoping and prescribing solutions and Professional…
Added 12 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
Experience: 1+ years in Customer Success, Partner Success, Account Management, or B2B Client Engagement within B2B SaaS, FinTech, or Cloud software (candidates with 1+ years in a…
Added 12 mins ago
TT
Customer Success Manager
Trane Technologies
Montreal, QC
- Full-time
Experience: 3–5+ years of experience in Customer Success, Account Management, or Technical Advisory within a B2B SaaS, CleanTech, Energy Efficiency, or Smart Building environment.
Added 12 mins ago
K
General Supervisor, Shop and Field
Komatsu
Saskatoon, SK
- Full-time
…highest quality standards. You'll work closely with customers, Account Managers, and technical teams to drive operational excellence, develop talent, and deliver exceptional service that…
Added 12 mins ago
Q
Support Specialist
Quandri
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
You’ll work closely with Customer Success, Implementation, Product and Engineering. You’ll turn what customers tell you into clear bug reports, product feedback and escalations. Beyond the…
Added 12 mins ago
AG
Transmission Key Accounts Manager
ATCO Gas
AB · Edmonton, AB
- Full-time
This role requires a strong combination of technical understanding, relationship management, and problem-solving skills. You will work across Operations, Engineering, Construction,…
Added 12 mins ago
CF
Home and Electronics Sales Associate (4)
Canadian Forces Morale and Welfare Services
Saint-Gabriel-de-Valcartier, QC
- Part-time
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 12 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Montreal, QC
- Part-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 27 mins ago
B
Product Manager - Network Observability
BlueCat
Toronto, ON
- Full-time
You’ll bring technical curiosity, strong customer understanding, and practical experience using AI to improve the quality and speed of your work.
Added 27 mins ago
R
Financing Specialist
RBC
Vancouver, BC
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 27 mins ago
SR
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Halifax, NS
- Full-time
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales…
Added 27 mins ago
C
Account Activity Fraud Agent (12 Month Contract)
CIBC
Halifax, NS
- Full-time
…maintain relationships with CIBC partners and other Client Account Management (CAM) teams to compile data, complete investigation, reach resolution and share best…
Added 41 mins ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 41 mins ago
HI
Commercial Insurance Associate
HUB International
Cranbrook, BC
- Full-time
…adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do…
Added 41 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Vancouver, BC
- Full-time
Understanding customer needs to recommend the right financial solutions
Added 41 mins ago
Scotia Jarislowsky Fraser Associate Portfolio Manager - Toronto
Scotiabank
Toronto, ON
…our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and…
Added 41 mins ago
Specialist, Cash Management Client Services, GTB - Montreal
Scotiabank
Montreal, QC
Hands-on involvement with business credit, account servicing, and the Cash Management suite, with strong adherence to policies, procedures, products, and services.
Added 41 mins ago
IF
Senior Product Manager - Social Experience
Ink Foundation
Canada
- Full-time
…and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience…
Added 41 mins ago
KA
Senior Influencer Marketing Manager
Karma and Luck
Canada
- Part-time
Demonstrated success turning creator content into paid media assets that support profitable customer acquisition.
Added 41 mins ago
IF
Head of Exchange Infrastructure
Ink Foundation
Canada
- Full-time
Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
Added 41 mins ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
Strong relationship-building and account management skills
Added 41 mins ago
MB
Senior Account Manager
Martyn Bassett Associates
Mississauga, ON
- Full-time
…renewal from 100 days out to signature. The Help Desk Manager and Account Manager report to you, because a student who can’t upload a form is often the first sign that a program lead is…
Added 42 mins ago
L
Customer Success & Implementation Manager
LeapAP
Aurora, ON
- Full-time
As our first dedicated customer success hire, you'll report directly to a founder to help build our onboarding and customer success function. You will also be uniquely situated to help the…
Added 42 mins ago
SI
Senior Manager Sales Business Development
Stitch It
Burlington, ON
- $100,000 to $120,000 CAD / year
- Full-time
Build and maintain an active sales pipeline, from prospect identification and initial outreach through proposal, negotiation, and account closing.
Added 42 mins ago
C
Customer Success Lead
Cambio
Kitchener, ON
- Full-time
5+ years of experience in customer success, account management, or a related field, with specifically 2+ years of experience working with customers on climate / sustainability reporting.

BlueCat

Product Manager - Network Observability

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

We're BlueCat - a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably - the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

BlueCat helps organizations manage, secure, and optimize their networks through intelligent network operations.

We’re looking for a Product Manager to advance LiveNX and Network Synthetics across network observability and DDI. You’ll partner with customers, engineering, design, and go-to-market teams to turn complex network challenges into intuitive, valuable products.

You’ll bring technical curiosity, strong customer understanding, and practical experience using AI to improve the quality and speed of your work.

What You’ll Do

Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog.
Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting.
Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities.
Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities.
Use AI to improve research, analysis, prototyping, and execution, with measurable results.
Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements.

What You Bring

5+ years in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results and sound judgment in validating outputs.
Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
Strong customer orientation and the ability to translate real-world needs into product priorities.
Clear communication, analytical thinking, and effective collaboration across teams.
Experience working in agile environments.
A degree in Computer Science, Engineering, or a related field, or equivalent experience.

Why Join BlueCat

Opportunity to contribute to AI-driven Network Intelligent Operations and observability
Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
Hands-on experience working on innovative products, including Network Synthetics
High exposure to customers and real-world use cases
Collaborative, cross-functional environment with strong mentorship
Competitive compensation and benefits
A culture that values innovation, ownership, and impact

This position offers a salary range of $110,000 - $145,000 CAD per year plus participation in a discretionary bonus plan. Final compensation will be based on skills, experience, and qualifications. The role is for an existing vacancy.

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If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

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More about this job

Responsibilities

You will shape and execute the product roadmap for network observability and DDI solutions by translating customer needs into prioritized requirements. Additionally, you will partner with engineering and design teams to integrate AI-driven capabilities into network workflows and support product launches.

Requirements

Candidates must have at least 5 years of experience in product management or a technical role such as network engineering. A degree in Computer Science, Engineering, or equivalent experience is required, along with familiarity with network technologies and AI productivity tools.

Skills

Product Management
Network Observability
Network Engineering
AI-driven Operations
Product Analytics
Agile Methodologies
Network Security
DDI
Routing
Wireless
NetFlow
Root Cause Analysis
Event Correlation
Technical Product Strategy
Cross-functional Collaboration
Customer Validation

Benefits

Professional Development Budget
Wellness Days
Wellness Week
Lifestyle Spending Account
Employee Recognition Program
Health Benefits
Financial Well-being Programs

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Network Observability
BlueCat
LiveNX
Network Synthetics
DDI
AI
Agentic Ops
Network Operations
Automation
Root Cause Analysis
Event Correlation
Agile
Routing
Wireless
NetFlow
Network Security
Product Roadmap
Backlog Prioritization
IT Operations
Sales Engineering
Product Analytics
Digital Transformation
Infrastructure
Customer Success

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