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Added 4 hours ago
Marketing Operations Specialist
Vistage Worldwide, Inc.
Calgary, AB
Full-time
As our Marketing Operations Analyst, your contributions will play a critical role in building the systems, processes, and data infrastructure that support our growth across Canada. You’ll…
Added 4 hours ago
Marketing Operations Specialsit
TEC Canada
Calgary, AB
Full-time
As our Marketing Operations Analyst, your contributions will play a critical role in building the systems, processes, and data infrastructure that support our growth across Canada. You’ll…
Added 9 hours ago
Technical Analyst, Cybersecurity
Michael Garron Hospital
Toronto, ON
Full-time
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by…
Added 10 hours ago
Clinical Informatics Analyst (Future Opportunities)
Mariner
NB · NS
Ability to explain complex technical issues to both clinical and business staff is considered an asset.
Added 11 hours ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
The Information & Communication Technology Department is currently looking for a Temporary Full-Time Helpdesk Analyst to join their team.
Added 11 hours ago
Business Analyst - BizApps - New Grad (January 2027)
BDO
Calgary, AB · Toronto, ON
Full-time
BDO Digital is looking for a Business Analyst - New Grad to join our Business Applications team. The individual will be included in the following activities:
Added 11 hours ago
IT Support Analyst
Sports Careers
Ottawa, ON · Kanata, ON
Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind…
Added 12 hours ago
ANALYST I
Bureau Veritas | Marine & Offshore
Mississauga, ON
Full-time
Provide training and guidance to junior staff
Added 15 hours ago
IT Customer Support I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Part-time
…systems across the province. As a Customer Support I Service Desk Analyst, you will deliver Tier 1 technical support primarily over the phone. The Service Desk operates 24 hours a day, 7…
Added 16 hours ago
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
Full-time
Bilingual (French and English) Service Support Analyst - Tier 1
Added 17 hours ago
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
Full-time
What it’s like to be a Northbridge Service Desk Analyst
Added 17 hours ago
Associate Investment Advisor I
TD
Toronto, ON
Full-time
Direct support staff in the professional and personable delivery of client service
Added 17 hours ago
Claims Fraud Analyst (Insurance Claims)
Global Excel Management
Windsor, ON · Sherbrooke, QC
Other
Provide training to claims staff on fraud detection techniques and red flags.
Added 17 hours ago
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
Full-time
What it’s like to be a Northbridge Service Desk Analyst
Added 21 hours ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
The Information & Communication Technology Department is currently looking for a Temporary Full-Time Helpdesk Analyst to join their team.
Added 21 hours ago
Human Resources Analyst
Michael Garron Hospital
Toronto, ON
Full-time
Human Resources (HR) Analyst will support the implementation of a new HR and Payroll system. The
Added 21 hours ago
Senior Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
Full-time
Work with a team of skilled engineers, analysts, vendors and other project support staff to deliver projects/programs/portfolios on time and on budget.
Added 21 hours ago
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 21 hours ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst will troubleshoot complex payroll and systems issues, provides recommendations on how capabilities of the University's financial systems can be used and…
Added 21 hours ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst will troubleshoot complex payroll and systems issues, provides recommendations on how capabilities of the University's financial systems can be used and…
Added 21 hours ago
Senior Business Analyst
Fraser Health
Surrey, BC
Full-time
The Health Informatics – Clinical Ancillary Services portfolio has a permanent Full-time Senior Business Analyst position available to support our Surgery, Anesthesia, and Medical Device…
Added 21 hours ago
Senior Business Analyst
Fraser Health
Surrey, BC
Full-time
We are hiring a Full Time Senior Business Analyst to join our team in Surrey, B.C.
Added 23 hours ago
U.S. Immigration Case Analyst
1013280 Ont.Limited
Toronto, ON
Full-time
The US Immigration Case Analyst plays a key role in the intake, processing and follow up of client files. Immigration Case Analysts operate at various levels of autonomy and on various…
Added 23 hours ago
HRIS Analyst / Human Resources Generalist
College of Pharmacists of British Columbia
Vancouver, BC
Full-time
…you can expect to be treated with dignity and respect. CPBC staff contribute to a positive work-life balance and personal health and wellness through their commitment to voluntary interest…
Added 23 hours ago
Technician II
Okanagan College
Kelowna, BC
Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of…

Bluum

AI Business Analyst

Markham, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Position Summary

The AI Business Analyst turns Bluum's business priorities into work that the development team and outside partners can build, and manages those partners through delivery. Sitting between sales, revenue operations, marketing, enablement and Information Systems, you will document how work is done today, design how it should work with AI-enabled tools, and write the requirements that developers and vendors build from. You will own two programs from the start: the rollout of Aviso, Bluum's sales automation platform, across roughly 130 sellers and leaders; and the Zaigo Labs Control Desk program, a custom build in Bluum's Azure environment that automates order status, AV proposals and quoting. Working alongside the Developer - Integrations & AI, you will facilitate the Claude User Group, own the intake and routing of the process improvements it surfaces, and guide Bluum's Claude setup so that context, prompts and connectors are shared rather than rebuilt by each user.

Responsibilities

Own the Aviso platform configuration, use-case backlog and release plan, from the pilot through the launch at Sales Kickoff and the phases that follow.
Serve as Bluum's business owner for the Zaigo Labs Control Desk program: lead discovery, map current-state workflows and exceptions, set pilot boundaries and decision gates, and accept delivered software against agreed criteria.
Document current-state processes through interviews, shadowing and screen recordings, and design future-state workflows across Aviso, the Control Desk and Bluum's internal AI services.
Write clear requirements, user stories, data mappings and acceptance criteria for the Developer - Integrations & AI, the Information Systems team, Aviso and Zaigo.
Serve as the business point of contact for Aviso's customer success team and Zaigo's delivery team, coordinating scope, timelines, testing and handoff into Bluum's Run organization.
Map NetSuite objects, fields and workflows (opportunities, quotes, activities, accounts, sales orders) to platform configurations and integration designs, and validate data flows with Information Systems.
Plan and run user acceptance testing with sellers, sales directors, revenue operations, order desk and engineering; capture defects and drive them to resolution.
Build training materials and run enablement sessions with the Sales Coach; support onboarding of new sellers and order desk staff to the new tools.
Define and report adoption and outcome measures with Revenue Operations, including the monthly scorecard to the Senior Leadership Team and quarterly board reporting, for both programs.
Run the intake and prioritization process for AI and automation requests across departments, scoring them for value, effort and risk, and routing them to buy, build or configure.
Facilitate the Claude User Group: run the weekly share of wins, maintain the shared prompt and skill library, and route each process improvement it surfaces to an existing system, Aviso, the Zaigo Control Desk or an individual Claude workflow.
Guide Bluum's Claude infrastructure with Information Systems: a shared context hub per project, a prompt library on a Bluum MCP server, and the connectors that give Claude governed access to business data.
Identify and document new use cases (engineering handoffs, RFP intake and scoring, AV opportunity prioritization, account planning signals) and scope them with vendors and developers.
Maintain process and configuration documentation, follow change control practices, and perform other analysis and project-related tasks as assigned.

Education & Skill Requirements

Bachelor's degree in Business, Information Systems, or a related field, or equivalent practical experience.
Three or more years as a business analyst, sales operations analyst, revenue operations analyst or implementation consultant.
Hands-on experience administering or implementing Aviso, and a track record of transforming a business process using Aviso or a comparable revenue platform (for example Outreach, Gong, Clari or Salesloft).
Experience managing an outside development partner or systems integrator through discovery, build, testing and handoff.
Experience working with a CRM or ERP used as the system of record; Oracle NetSuite experience is a strong plus.
Ability to write requirements, user stories and acceptance criteria that developers can build from without re-interpretation, and to read data mappings and API documentation.
Working knowledge of AI-enabled tools (LLM assistants, agents, prompt design) and their practical limits in business workflows.
Daily hands-on use of Claude or a comparable AI assistant, including building reusable prompts, skills or connectors, and coaching others to do the same.
Experience running user acceptance testing, training and change management with field sales and operations teams.
Strong facilitation and communication skills across sales, operations, marketing and technical audiences; comfortable with spreadsheets, basic SQL or reporting tools, and defining metrics.
K12 education, public-sector sales or technology reseller experience is a plus.

Core Values

Start with Empathy - We lead with curiosity, compassion, and respect. We listen to each other and to our customers, value different perspectives, and work to understand before being understood. That’s how we build trust and better solutions.
Own it Together - We are accountable. We do what we say we will do. We hold ourselves, and each other, accountable for results. We follow through on commitments and take responsibility for our impact on our team, our customers, and our mission.
Do What’s Right - We act with integrity, even when it’s hard. We’re honest, ethical, and guided by what’s best for our customers, our team, our partners, and the students we serve – always.
Are Always Learning - Like the educators and students we serve, we believe in lifelong learning. We embrace change, seek feedback and stay curious - because every challenge is a chance to grow stronger, smarter, and more impactful.
Win as a Team - We're in this together. We put the mission and the team first. We make decisions that benefit our customers and our company. We succeed by aligning around shared goals and celebrating collective wins over individual gain.

Training

It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.

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More about this job

Responsibilities

The AI Business Analyst will translate business priorities into technical requirements for development teams and manage the delivery of sales automation and AI-enabled tools. They will also facilitate user groups, document workflows, and define adoption metrics to ensure successful platform implementation.

Requirements

Candidates must have at least three years of experience in business or revenue operations and hands-on experience with revenue platforms like Aviso. Strong proficiency in documenting requirements, managing system integrations, and working with AI assistants is essential for this role.

Skills

Business Analysis
Sales Operations
Revenue Operations
Aviso
NetSuite
AI Tools
Prompt Engineering
Requirements Gathering
User Acceptance Testing
Change Management
Workflow Design
Data Mapping
Project Management
SQL
CRM Administration
ERP Systems

Visa sponsorship

Not detected in the job text

Keywords

AI Business Analyst
Aviso
Zaigo Labs
NetSuite
Azure
Claude
CRM
ERP
Sales Automation
Workflow Mapping
User Stories
Acceptance Criteria
Data Mapping
API
LLM
Prompt Design
Change Management
Revenue Operations
SQL
Business Analysis
System Integration
Project Management
Process Improvement
K12 Education
Technology Reseller
MCP Server
Scorecard Reporting
User Acceptance Testing
Enablement
Business Intelligence

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