Find work in Canada.

624,785 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
CSG Talent is partnering with an established international mining equipment manufacturer to recruit a Field Service Operations Manager in Saskatoon.
Added 8 mins ago
TA
Senior Maintenance Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Senior Maintenance Manager leads the execution of maintenance activities supporting all Canadian Programs across all Canadian bases and deployed environments. Reporting to the Sr DOM–…
Added 8 mins ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 8 mins ago
TA
Crew Chief-FR
Top Aces
Quebec, QC
- Full-time
The Crew Chief (CC) (Production) reports to the Production Manager, is a working member of the team and has the ability to satisfactorily direct and supervise the work of others, He/She is…
Added 8 mins ago
TA
Environment, Health & Safety (EHS) Coordinator- Mat leave replacement (Full-time or Part-time)-FR
Top Aces
Quebec, QC
- Full-time
- Part-time
Reporting to the Program Manager for Canada, CATS, the EHS Coordinator will be responsible for all Environment, Health & Safety initiative program, policies across Canada, by supporting all…
Added 8 mins ago
TA
Senior Human Resources Generalist-FR
Top Aces
Dorval, QC
- Full-time
The Senior Human Resources Generalist provides broad, hands-on support across HR operations and the employee lifecycle for Canadian and European operations. Key areas include compensation…
Added 8 mins ago
C
Part-Time Key Holder - Claire's Sherwood Park
Claire's
Sherwood Park, AB
- $16 CAD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 38 mins ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
Added 38 mins ago
TO
Analyst 2, HR Business Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, HR Consultation Services, the Analyst 2, HR Business Services provides operational and administrative support to the Human Resources Business Partners (HRBPs),…
Added 38 mins ago
BR
Production Manager
BlackRock Resources LLC
Belleville, ON
- Full-time
…company with a worldwide footprint and established Canadian operations 🔬 Advanced materials and manufacturing: make high-performance tools and engineered components used in aerospace,…
Added 38 mins ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
Influence technology decisions and collaborate with security, architecture, compliance, and operations teams to ensure service stability and regulatory compliance.
Added 38 mins ago
BT
U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
Current level: Senior Manager, Director, Principal, or Non-Equity Partner
Added 38 mins ago
DI
Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
You will work directly with the CEO/CTO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.
Added 1 hour ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 1 hour ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of Food and Beverage Manager; Event Supervisor duties will include, but are limited to oversees all aspects of a events, including set-up, food service, bar service and…
Added 1 hour ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 1 hour ago
L
Festive Retail Sales Associates
Lovisa
Mississauga, ON
- Part-time
Support Store Manager with daily operations, reports, and special projects
Added 1 hour ago
Lead Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
Manager - Program Management, with Finance domain having 6-11 years of experience as a Product Owner and Product Manager.
Added 1 hour ago
CC
Manager, Caretaking Services
Calgary Catholic School District
Calgary, AB
- Full-time
- Other
The Manager, Caretaking Services is responsible for the operation of cleaning and maintenance services for all schools, support and administration facilities.
Added 2 hours ago
CB
Technical Sales Representative - Professional Turf
Certis Belchim
Canada
- Full-time
…vegetable producers, field crop and cereal farmers, greenhouse operations, the turf and golf industry, and forestry across the…
Added 2 hours ago
KC
HR and Operational Excellence Manager
KAD Consulting Services
Calgary, AB
- Contract
This is a six-month, Calgary-based, hands-on transformation assignment involving both Canadian and Indian operations.
Added 2 hours ago
CI
Production Supervisor
Cooke Inc.
NL
- $45,000 to $50,000 CAD / year
- Full-time
Cooke is a global seafood company with operations in North America, Europe, and South America. Our company’s success is driven by our dynamic, highly-skilled and innovative management team,…
Added 2 hours ago
PH
Indigenous Wellness Liaison
Providence Healthcare
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 3 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…part of our team-based approach to medicine. Dedicated Office Manager and off-site billing manager to manage your shifts in a very pain free manner, so that all of your time is spent with…

BMO Insurance

Bilingual BMO Insurance Service Centre Analyst

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 5, 2026
Experience: 2-3 years of experience in insurance, financial services, or customer operations.
Posting language: English
Posted: Nov 5, 2026

Original job description

#bmoinsurance

The Bilingual BMO Insurance Service Center (BISC) Analyst will play a key role in supporting the bank's purpose of "Boldly Grow the Good in Business and Life.” As an integral member of the BMO Retail Insurance Operations Team, the BISC Analyst is responsible for handling customer inquiries, supporting internal partners, processing complex insurance transactions, and investigating complaints related to insurance products and services. This role also helps drive customer retention through proactive outreach and by delivering customer-first solutions.

Key Responsibilities

Operations:

Handle complex insurance inquiries and process non-routine transaction accurately.
Investigate escalated complaints and provide resolution recommendations to management.
Analyze reports to support compliance and identify process improvements.
Collaborate with internal teams and insurance partners to meet service goals.
Prioritize tasks to meet Standard level agreement (SLA), escalate issues as needed.
Support training, process updates, and operational improvements.
Ensure adherence to policies, procedures, and regulatory requirements.

Customer Interactions & Retention:

Deliver professional, empathetic service across phone, email, and written channels.
Engage with customers to understand insurance needs and offer tailored solutions, using a consultative, client - first approach.
Conduct proactive outreach to educate customer on insurance benefits.
Provide product guidance to support branch teams and retention goals.
Log and track all interactions for reporting and insights.
Resolve complaints with customer first approach to ensure satisfaction.

Qualifications:

2-3 years of experience in insurance, financial services, or customer operations.
In-depth knowledge of Creditor Insurance Products.
Strong analytical, problem-solving and communication skills.
Bilingual (English/French) required.
Confidence in handling sensitive matters independently and professionally.
Experience in customer retention, complaint resolution is an asset.
Tech-savvy with comfort using CRM platforms, digital tools, and virtual client engagement methods.
Growth mindset with a genuine passion for continuous learning and career advancement.

Why Work at BMO:

Be part of a purpose-driven organization focused on helping customers and communities.
Work in a supportive and inclusive team environment that values teamwork and personal growth.
Access career development, training, and advancement opportunities.
Make a meaningful impact through customer-focused problem solving.
Contribute to an organization that values innovation, integrity and continuous improvement.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

Handle complex insurance inquiries and transactions, investigate escalated complaints, and support compliance, service goals, and operational improvements. Provide empathetic customer service, conduct proactive outreach, offer insurance guidance, and support customer retention.

Requirements

Requires 2–3 years of experience in insurance, financial services, or customer operations, in-depth knowledge of creditor insurance products, and bilingual English-French proficiency. Candidates should have strong analytical, problem-solving, and communication skills, be comfortable handling sensitive matters independently, and be proficient with CRM and digital tools.

Skills

Insurance Operations
Creditor Insurance Products
Customer Service
Customer Retention
Complaint Resolution
Analytical Skills
Problem-Solving
Communication
Bilingual English-French
Complex Transaction Processing
Regulatory Compliance
CRM Platforms
Digital Tools
Virtual Client Engagement
Proactive Customer Outreach
Process Improvement

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Career Development
Training
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

BMO Insurance Service Centre
Retail Insurance Operations
Creditor Insurance Products
Insurance Inquiries
Insurance Transactions
Complaint Investigation
Complaint Resolution
Customer Retention
Customer Outreach
Customer-First Service
English-French Bilingualism
Financial Services
Customer Operations
Regulatory Requirements
Compliance
Service Level Agreements
CRM Platforms
Digital Tools
Virtual Client Engagement
Operational Improvements
Process Updates
Report Analysis
Insurance Product Guidance

Report this job