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Added 2 mins ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
We are looking for a Sales Development Representative (SDR) to create new business opportunities and accelerate Procore’s customer growth across the construction industry. As the Sales…
Added 2 mins ago
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Customer Experience Associate
TD
Vancouver, BC
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 mins ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 16 mins ago
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KYC Senoir Manager
TEKsystems
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Experience influencing business, compliance, risk, and technology stakeholders.
Added 16 mins ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
Seeks, recognizes and acts upon opportunities to expand business relationships.
Added 16 mins ago
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Prenatal Account Executive
BillionToOne
Ochre River, MB
- Full-time
…needs. This is a field sales position and reports to a Regional Manager -…
Added 16 mins ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 16 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Val-d'Or, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 mins ago
CC
Senior Manager New Business Development, Corporate Partnerships
Canadian Cancer Society
Toronto, ON
- Full-time
Job Title: Senior Manager New Business Development, Corporate Partnerships
Added 16 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Dryden, ON
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 16 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Hinton, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 16 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lloydminster, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Lethbridge, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 mins ago
WC
Customer Service Manager
Walmart Canada
Port Perry, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 17 mins ago
MT
Regional Sales Manager SW ON
Morgan Truck Body
Burlington, ON
- Full-time
Strengthen Distributor Success: Partner with distributors on sales opportunities, customer calls, training, programs, and ongoing business development.
Added 17 mins ago
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Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
…my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly…
Added 17 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Brampton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 17 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Vancouver, BC
- Full-time
…successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 17 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Brampton, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 17 mins ago
GC
Senior Desktop Engineer
GEI Consultants, Inc.
Abbotsford, BC
- Full-time
…successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 17 mins ago
GC
Senior Desktop Engineer
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Guelph, ON
- Full-time
…successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast-paced and dynamic…
Added 17 mins ago
AI
Environmental, Social and Governance (ESG) Co-op
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- Full-time
Support customer sustainability requests, government reporting, audit preparation, and ESG documentation.
Added 17 mins ago
CC
Manager, Sales Initiatives
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Brampton, ON
- Full-time
Lead or support the development of new projects related to improving business performance or Customer Experience; Including but not limited to Spring Mobile, PowerBI, Salient Dashboards,…
Added 17 mins ago
TE
Branch Administrator - Victoria
TK Elevator
Victoria, BC
- Full-time
Perform AR & AP duties, issue correspondence to customers regarding overdue accounts, address customer inquiries, and gather appropriate documentation on behalf of the Collections Department
Added 17 mins ago
V&
Account Manager
Vieira & Associates Insurance Brokers Ltd.
Toronto, ON
- Full-time
Role Description The Account Manager is a full-time, on-site role located in Toronto, ON. This position is responsible for managing a portfolio of personal and commercial lines clients,…

BMO Insurance

Bilingual Client Service Associate

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 9, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French .
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides accurate client service and information about insurance products through phone, email, and written communications, while processing policy and administrative requests in accordance with established procedures. Resolves and escalates issues, maintains accurate client records, collaborates with stakeholders, and identifies opportunities to improve workflows and business relationships.

Requirements

The role typically requires 2–3 years of relevant experience and a post-secondary degree in a related field or an equivalent combination of education and experience. Candidates should be bilingual in French and have in-depth knowledge of insurance products, processes, policies, and practices, along with good communication, organizational, collaboration, analytical, and problem-solving skills.

Skills

Bilingual French Communication
Client Service
Insurance Product Knowledge
Policy Administration
Written and Verbal Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Issue Resolution
Data Analysis
Stakeholder Collaboration
Process Improvement
Change Management
Training Development

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
Insurance Products
Policyholders
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service
Administrative Requests
Established Procedures
Compliance Requirements
Client Records
Issue Escalation
Data Analysis
Insights and Recommendations
Change Management
Workflow Improvement
Training Delivery
Business Relationships
Stakeholder Collaboration
French Bilingualism

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