Jobs in Canada

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Added 4 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and Bursary Administrative Assistant provides administrative support to the department’s fellowship and observership programs, including the PartnerOne Global Surgery (POGS) program and…
Added 10 hours ago
MU
Systems Administrator - Cloud
McGill University
Montreal, QC · Duff Medical Bldg.
- Full-time
Work closely with the Associate Director, Operations, and fellow systems administrators to plan maintenance and coordinate responses to outages and security events, keeping the Associate…
Added 11 hours ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
We’re looking for a curious, relationship-focused and analytical individual who is excited to support Human Resources (HR) category initiatives. Supporting the HR category across BMO,…
Added 11 hours ago
TP
QA Associate - On the Floor & Product Release - 12 month contract, Night Shift
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
Night shift : Monday to Saturday 10:00pm-6:30am
Added 12 hours ago
HE
Sales Manager
Hotel Equities Group, LLC
Vancouver, BC
- Full-time
Added 14 hours ago
B
Personal Banking Associate
BMO
Sydney, NS
- Full-time
Mutual Funds License required (CSC, IFIC)
Added 15 hours ago
CF
Business Processing Associate (6 Months Contract)
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 15 hours ago
B
Principal Architect, AI Platform
BMO
Toronto, ON
- Full-time
Added 16 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and Bursary Administrative Assistant provides administrative support to the department’s fellowship and observership programs, including the PartnerOne Global Surgery (POGS) program and…
Added 16 hours ago
CF
Business Processing Associate (6 Months Contract)
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 16 hours ago
B
Senior Associate
BMO
Toronto, ON · FCP
- Full-time
Executes data entry/processing/tracking to support document management activities.
Added 17 hours ago
MD
Staffing Manager - Human Resources Director 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Added 19 hours ago
SI
Buyer Lead
Snackruptors Inc
Canada
- Other
Manage supplier contracts and monitor contract balances, maintaining optimal inventory levels that support production requirements while preventing overstock, and establish and maintain…
Added 1 day ago
HG
Administrative Assistant
Haugland Group LLC
St. Thomas, ON
- Full-time
Excellent benefits package including medical, prescription drug, dental, vision, and life insurance
Added 1 day ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…and Bursary Administrative Assistant provides administrative support to the department’s fellowship and observership programs, including the PartnerOne Global Surgery (POGS) program and…
Added 1 day ago
B
Senior Associate, Account Transfers
BMO
Toronto, ON · YNG
- Full-time
Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring…
Added 1 day ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
…operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity…
Added 1 day ago
EI
Senior Technical Specialist - Long Haul Trucking & Cargo
Echelon Insurance
Mississauga, ON
- Full-time
At CCG, we are committed to delivering exceptional Associate experience. We offer:
Added 1 day ago
B
Investment Associate
BMO
Calgary, AB · CALG
- Full-time
Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.
Added 1 day ago
MU
Scholarships Associate
McGill University
Brown Student Serv.
- Full-time
Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
Added 1 day ago
B
Personal Banking Associate
BMO
Richmond, BC
- Full-time
Added 1 day ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 1 day ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Added 1 day ago
B
Personal Banking Associate
BMO
Toronto, ON · BMTT
- Full-time
Added 1 day ago
B
Associate Director, Treasury and Payments
BMO
Halifax, NS · Nova_Ctr
- Full-time
Attends industry forums and community events, enhancing the Bank’s brand, staying updated on market trends, and leveraging insights to support sales strategies.

BMO Insurance

Bilingual Client Service Associate

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 9, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French .
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides accurate client service and information about insurance products through phone, email, and written communications, while processing policy and administrative requests in accordance with established procedures. Resolves and escalates issues, maintains accurate client records, collaborates with stakeholders, and identifies opportunities to improve workflows and business relationships.

Requirements

The role typically requires 2–3 years of relevant experience and a post-secondary degree in a related field or an equivalent combination of education and experience. Candidates should be bilingual in French and have in-depth knowledge of insurance products, processes, policies, and practices, along with good communication, organizational, collaboration, analytical, and problem-solving skills.

Skills

Bilingual French Communication
Client Service
Insurance Product Knowledge
Policy Administration
Written and Verbal Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Issue Resolution
Data Analysis
Stakeholder Collaboration
Process Improvement
Change Management
Training Development

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
Insurance Products
Policyholders
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service
Administrative Requests
Established Procedures
Compliance Requirements
Client Records
Issue Escalation
Data Analysis
Insights and Recommendations
Change Management
Workflow Improvement
Training Delivery
Business Relationships
Stakeholder Collaboration
French Bilingualism

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Work requirements

Jobs in Canada