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Added 14 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Saskatoon, SK
- Full-time
Previous experience in retail or sales is an asset
Added 30 mins ago
TH
Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot
Coquitlam, BC
- Part-time
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 30 mins ago
N
Retail Associate, SEAS - Nike Dixie
Nike
Mississauga, ON · NCS CA MISSISSAGUA- DIXIE
- Part-time
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let’s do…
Added 30 mins ago
SI
Sales Associate
Staples Inc.
Vancouver, BC
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 30 mins ago
Customer Experience Associate - Kleinburg (22.5 Hours/Week)
Scotiabank
Woodbridge, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 45 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
BI
Bilingual Client Service Associate
BMO Insurance
Toronto, ON
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 45 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 45 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 45 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Sudbury, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
WC
PT (CAN) Overnight Associate
Walmart Canada
Brooks, AB
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Fredericton, NB
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 45 mins ago
WC
Customer Service Desk Associate
Walmart Canada
Digby, NS
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 45 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Hanover, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
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(CAN) Dairy Frozen Associate Overnights
Walmart Canada
North Battleford, SK
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 45 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Woodbridge, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 45 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 45 mins ago
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(CAN) Meat Associate
Walmart Canada
Ottawa, ON
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 45 mins ago
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(FT) Cashier
Walmart Canada
Greenwood, NS
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Added 45 mins ago
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(CAN) Associé, marchandise générale
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 45 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Bowmanville, ON
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 45 mins ago
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(CAN) General Merchandise Associate
Walmart Canada
Timmins, ON
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 45 mins ago
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(CAN) Préposé au déchargement
Walmart Canada
Shawinigan, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 45 mins ago
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(CAN) Associé, marchandise générale
Walmart Canada
Brossard, QC
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…

BMO Insurance

Bilingual Client Service Associate

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 9, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French .
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides accurate client service and information about insurance products through phone, email, and written communications, while processing policy and administrative requests in accordance with established procedures. Resolves and escalates issues, maintains accurate client records, collaborates with stakeholders, and identifies opportunities to improve workflows and business relationships.

Requirements

The role typically requires 2–3 years of relevant experience and a post-secondary degree in a related field or an equivalent combination of education and experience. Candidates should be bilingual in French and have in-depth knowledge of insurance products, processes, policies, and practices, along with good communication, organizational, collaboration, analytical, and problem-solving skills.

Skills

Bilingual French Communication
Client Service
Insurance Product Knowledge
Policy Administration
Written and Verbal Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Issue Resolution
Data Analysis
Stakeholder Collaboration
Process Improvement
Change Management
Training Development

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BMO Life Assurance
Insurance Products
Policyholders
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service
Administrative Requests
Established Procedures
Compliance Requirements
Client Records
Issue Escalation
Data Analysis
Insights and Recommendations
Change Management
Workflow Improvement
Training Delivery
Business Relationships
Stakeholder Collaboration
French Bilingualism

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