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Added 14 mins ago
WF
Customer Service Supervisor - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
…the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail jobs require ensuring…
Added 44 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 44 mins ago
A
Associate Creative Director, Copy - Pharma
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
As an Associate Creative Director, Copy, you will lead the development of branded, promotional copy and content for healthcare audiences, including healthcare professionals, patients, and…
Added 44 mins ago
T
Customer Experience Associate
TD
Cambridge, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
WC
(CAN) Stocking 1 & 2 Coach
Walmart Canada
Peterborough, ON
- Full-time
…direction and initiatives with a focus on the Total Store and OMNI business. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.…
Added 1 hour ago
GC
AI Engineer
GEI Consultants, Inc.
Markham, ON
- $110,000 to $150,000 CAD / year
- Full-time
The AI Engineer is responsible for the development of AI solutions, typically leveraging pretrained models and copilots, to support GEI’s priority digital and AI initiatives. This role…
Added 1 hour ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Lloydminster, AB
- Part-time
We’re looking for a (Part-time) Sales Associate for our The Shoe Co. banner who will put their best foot forward.
Added 1 hour ago
PC
Deals, Corporate Finance, Senior Associate
PwC Canada
Calgary, AB
- Full-time
As a Senior Associate, Deals – Corporate Finance, you’ll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service.…
Added 1 hour ago
PC
Deals, Corporate Finance, Senior Associate
PwC Canada
Calgary, AB
- Full-time
As a Senior Associate, Deals – Corporate Finance, you’ll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service.…
Added 1 hour ago
CÉ
Directeur·trice, Ventes et Opérations des magasins-Director, Sales and Store Operations
Corbeil Électroménagers
Laval, QC
- Full-time
…department. Both a field leader and a strategist, this person turns business goals into concrete action plans, develops the management team and ensures a consistent, distinctive customer…
Added 1 hour ago
PC
Deals, Corporate Finance, Senior Associate
PwC Canada
AB · Edmonton, AB
- Full-time
As a Senior Associate, Deals – Corporate Finance, you’ll work as part of a team of problem solvers, helping to solve business issues and deliver high quality client service.…
Added 1 hour ago
SI
Retail Print & Services Supervisor
Staples Inc.
AB · AB, Canada
- Full-time
…sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also…
Added 1 hour ago
T
Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC · Saint-Hubert, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Liaise with Coordinator/Associate Dean to obtain special registration requirements and course loads for off-cycle students.
Added 1 hour ago
T&
Procurement & Supply Chain Associate Director
Turner & Townsend
Toronto, ON
- Full-time
We are looking for highly motivated individuals who would like to help us grow our business and bring a step change to procurement services in major energy and natural resources programs.…
Added 1 hour ago
R(
Fashion Associate (Part time) - Westshore
Reitmans (Canada) Ltée/Ltd
Victoria, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
T
Information Security Specialist - Attack Surface Reduction (Cyber Threat Hunting)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Associate Product Manager
Fleetworthy
Edmonton, AB
Lead the product journey. Communicate a vision, strategy, roadmap, and releases aligned to business outcomes. Drive the product lifecycle from ideation, problem validation, solution…
Added 1 hour ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Merritt, BC
- Full-time
As an Auto Associate, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience.…
Added 1 hour ago
Sales Associate (Team Ford)
Go Auto
Edmonton, AB
Availability for rotating shifts, Saturdays and every other Sunday
Added 1 hour ago
GD
GARAGE - Operations Team Leader FT - Mapleview Centre
Groupe Dynamite, Inc Garage
Burlington, ON
- Full-time
6 months as a stockroom associate or inventory management, preferably in a retail environment
Added 2 hours ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Supports the development of tools and delivery of training focused on delivering business.
Added 2 hours ago
LC
Category Director, eCommerce
Loblaw Companies Limited
Toronto, ON
- Full-time
…Category Director, eCommerce will lead our Online Exclusive business within SDM's rapidly growing eCommerce platform. This is a unique opportunity to shape the digital customer experience…
Added 2 hours ago
CP
Outside Sales Representative
CertaPro Painters of Hamilton, ON
Hamilton, ON
- $55,000 to $85,000 CAD / year
- Full-time
CertaPro Painters of Hamilton have been consistently growing and as a result, we are looking for a Sales Associate to lead the Residential business in the Hamilton region (Ancaster, Dundas,…
Added 2 hours ago
T
Associate Network Engineer
Tangerine
Toronto, ON
- Full-time
Global Network Engineering team is seeking an Associate Network Engineer to support the telephony infrastructure cloud transformation and the ongoing engineering and support. This role…

BMO Insurance

Bilingual Client Services Associate (15 month contract)

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French would be an asset.
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides professional client service by phone, email, and written correspondence, answers insurance product inquiries, processes service and policy administration requests, and resolves or escalates issues. Maintains accurate client records, collaborates with stakeholders, supports process and change initiatives, and recommends workflow improvements.

Requirements

Typically requires 2–3 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth knowledge of insurance products, processes, policies, and practices, an understanding of policy contract wording, and good communication, organization, collaboration, analytical, and problem-solving skills; French is an asset.

Skills

Client Service
Insurance Product Knowledge
Policy Administration
Verbal Communication
Written Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Data Analysis
Issue Resolution
Change Management
Workflow Improvement
French Language

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Life Assurance
Insurance Products
Policy Holders
Prospects
Infinity Partners
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service Requests
Administrative Requests
Client Records
Compliance Requirements
Established Procedures
Escalation Handling
Stakeholder Collaboration
Data Analysis
Reporting
Change Management
Workflow Improvement
Training
French
Telephone Support
Email Support

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Work requirements

Jobs in Canada