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Added 1 min ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
AI-enabled incident, problem, and change management.
Added 1 min ago
VB
Technologist
Vale Base Metals
Toronto, ON
- Full-time
…and the electric vehicles driving the fight against climate change – our work truly…
Added 1 min ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 1 min ago
D
Product Desinger - Electrical
Dometic
Richmond, BC
- $104,000 to $120,000 CAD / year
- Full-time
…Designer - Electrical. This position reports to Electrical Design Manager and will work in Vancouver,…
Added 1 min ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 min ago
BI
Data Governance Specialist (Data Analytics) - BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
…business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform…
Added 2 mins ago
TO
Recreation Coordinator
Town of Oakville
Oakville, ON
- Full-time
Reporting to the Manager, Recreation and Culture and working in collaboration with the Recreation Supervisor, the Recreation Coordinator will be responsible for the planning, implementation…
Added 2 mins ago
BC
Director, Client Enablement Analytics
BMO Capital Markets
Toronto, ON
- Part-time
Provide hands-on leadership of a small team as people manager while building reports.
Added 2 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 mins ago
AC
Project & Content Manager
Anthem Creative
AB · Edmonton, AB
- Full-time
What We're Looking For: We're looking for a Project & Content Manager to keep Anthem's client work running smoothly while leading our internal brand and social content.
Added 2 mins ago
E
Digital Marketing & Communications Coordinator
EECOL
Calgary, AB
- Full-time
Hybrid – 2-3 days in office (Sundance SE business park)
Added 2 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Added 17 mins ago
MT
Maintenance Manager
Midland Transport
Dieppe, NB
- Full-time
Midland Transport is currently seeking a Maintenance Manager at our Moncton Garage. The Maintenance Manager - Atlantic is responsible for leading fleet maintenance operations across…
Added 17 mins ago
CS
League Convener
Canlan Sports
Langley (District), BC · City of Langley, BC
- Part-time
…experiences designed to build community, foster connection, and change lives for the…
Added 17 mins ago
TU
Programmer Analyst I-2
The University of British Columbia
Vancouver, BC
- $6,631.67 to $9,533.25 CAD / month
- Full-time
…bold thinking is given a place to develop into ideas that can change the…
Added 17 mins ago
B
Regional Coach/Regional Manager
BonLook
Halifax, NS
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices in the Halifax Regional Municipality.
Added 17 mins ago
J
Senior Risk Modelling & Analytics Manager (Fintech)
Jobber
Remote, Canada
- Full-time
- Remote
Are you a builder who's curious about how risk really works - and happiest when your models change how decisions get made?
Added 30 mins ago
S
Implementation Consultant Professional Services (AI Companies)
Stripe
Toronto, ON
- Full-time
Strong critical thinking and judgment when requirements are incomplete, priorities change, or several teams must align quickly.
Added 30 mins ago
AI
AI Project Manager / Product Owner – Enterprise AI, Microsoft Copilot, ChatGPT & Generative AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a seasoned Project Manager / Product Owner to lead cross-functional AI initiatives, with a primary focus on the enterprise deployment and enablement of the firm’s end user AI…
Added 30 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Added 31 mins ago
AE
Corporate Director, Mineral Resources
Agnico Eagle Mines Limited
Toronto, ON
- Full-time
Collaborate with the Corporate Manager, Quality Assurance & Quality Control, to ensure assaying protocols are optimized and aligned with industry best practices.
Added 31 mins ago
T
Senior Project Manager - Energy & Utilities Infrastructure (Contract)
Tiree
Kingston, ON
- Contract
Senior Project Manager – Energy & Utilities Infrastructure
Added 31 mins ago
F
Regional Coach/Regional Manager
FYidoctors
Vancouver, BC
- Full-time
Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in British Columbia.
Added 31 mins ago
L
Manager, Pattern Engineer - Men's
lululemon
Vancouver, BC
- Full-time
…community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and…

BMO Insurance

Bilingual Client Services Associate (15 month contract)

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French would be an asset.
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides professional client service by phone, email, and written correspondence, answers insurance product inquiries, processes service and policy administration requests, and resolves or escalates issues. Maintains accurate client records, collaborates with stakeholders, supports process and change initiatives, and recommends workflow improvements.

Requirements

Typically requires 2–3 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth knowledge of insurance products, processes, policies, and practices, an understanding of policy contract wording, and good communication, organization, collaboration, analytical, and problem-solving skills; French is an asset.

Skills

Client Service
Insurance Product Knowledge
Policy Administration
Verbal Communication
Written Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Data Analysis
Issue Resolution
Change Management
Workflow Improvement
French Language

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Life Assurance
Insurance Products
Policy Holders
Prospects
Infinity Partners
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service Requests
Administrative Requests
Client Records
Compliance Requirements
Established Procedures
Escalation Handling
Stakeholder Collaboration
Data Analysis
Reporting
Change Management
Workflow Improvement
Training
French
Telephone Support
Email Support

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Work requirements

Jobs in Canada