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Added 9 mins ago
A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
…prepares apartments for new tenants, coordinates contractor services, and responds to tenant maintenance requests to ensure a clean, safe, and well-maintained environment for residents.…
Added 9 mins ago
SH
General Duty Nurse (N2) - Women's Health Labour & Delivery - Repost
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- Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
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SH
General Duty Nurse (N2) - Surgery-D2 Orthopedic Trauma/Spine - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 9 mins ago
CM
Psychosocial Oncology Clinician II
CancerCare Manitoba
Winnipeg, MB
- Volunteer
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Added 9 mins ago
SH
Manager, Clinical Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
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Added 9 mins ago
VS
Administrative Assistant (2026-11094)
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Mississauga, ON
- Part-time
…our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join…
Added 9 mins ago
BC
Director, Client Enablement Analytics
BMO Capital Markets
Toronto, ON
- Part-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 10 mins ago
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Speech Language Pathologist Masters
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Saskatoon, SK
- Full-time
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Added 10 mins ago
B
Personal Banking Associate
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Toronto, ON
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Added 38 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
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- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 38 mins ago
BI
Bilingual Client Services Associate (15 month contract)
BMO Insurance
Toronto, ON
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 38 mins ago
K
Information Technology Project Manager
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Toronto, ON
- Contract
Job Title: IT Project Manager – Call Centre Migration
Added 39 mins ago
NT
Senior AI/ML Software Engineer – Localization
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- Full-time
Architect and develop scalable backend services, APIs, and microservices supporting automated localization workflows.
Added 39 mins ago
TC
Creditor Engagement Manager
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New Westminster, BC
- Full-time
The Creditor Engagement Manager helps to manage creditor relationships, develops and nurtures partnerships, and coordinates initiatives to strengthen creditor support for CCS’ services and…
Added 39 mins ago
TC
Creditor Engagement Manager
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Toronto, ON
- Full-time
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Added 54 mins ago
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Nurse A - Registered Nurse General Duty Nurse
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Saskatoon, SK
- Full-time
Job Description: Under the direction of the manager of nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in obstetrics and…
Added 54 mins ago
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Nurse B - Clinical Coordinator
HealthCareersInSask.ca
Melville, SK
- Full-time
Job Description: Reporting to the designated Health Services Manager (HSM)/Health Service Administrator(HSA), the Clinical Care Coordinator (CCC) is responsible for ensuring that the…
Added 54 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the manager of nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in obstetrics and…
Added 1 hour ago
B
Senior Relationship Manager
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Mont-Royal, QC
- Full-time
…and distribution, transportation and logistics, professional services, consumer goods, technology, and real…
Added 1 hour ago
B
Manager, Accounting Advisory Services
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Toronto, ON
- Full-time
…our Canadian office locations) is looking for an experienced Manager to join our Accounting Advisory Team. We combine our deep technical knowledge with an understanding of clients' to…
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
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- Full-time
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Added 1 hour ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Respond to inquiries via telephone, email, or chat on our products and services in an efficient, compliant, courteous, and professional manner
Added 1 hour ago
AW
Bilingual Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
Respond to inquiries via telephone, email, or chat on our products and services in an efficient, compliant, courteous, and professional manner
Added 1 hour ago
CC
Creditor Engagement Manager
Credit Counselling Society
Toronto, ON
- Full-time
The Creditor Engagement Manager helps to manage creditor relationships, develops and nurtures partnerships, and coordinates initiatives to strengthen creditor support for CCS’ services and…
Added 1 hour ago
S
Senior Android Software Engineer
Semperis
Toronto, ON
- Full-time
…mobile team - hands-on individual contributor, not a people manager - shipping production features from day one alongside an iOS Engineering Team Lead, while protecting enterprises from…

BMO Insurance

Bilingual Client Services Associate (15 month contract)

Toronto, ON, Canada

$40,500.00 - $80,000.00 · Full-time

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Job details

Pay: $40,500.00 - $80,000.00
Job type: Full-time
Apply by: Dec 13, 2026
Experience: Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 13, 2026

Original job description

#bmoinsurance

Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer BMO Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

Seeks, recognizes and acts upon opportunities to expand business relationships.
Answers inquiries and provides accurate information about insurance products.
Responds to information requests and follows established protocols.
Resolves issues escalating as required.
Processes client service requests and administrative requests according to established procedures & policies and submits as required for approval.
Collaborates with internal and external stakeholders to deliver on business objectives.
Analyzes data and information to provide insights and recommendations.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
Performs defined policy administration tasks and submits for approval as required.
Supports the development of tools and delivery of training focused on delivering business.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Bilingual French would be an asset.
Rotation shift 8:30 to 4:30 / 9:00 to 5:00 / 10:00 to 6:00.
Typically, between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
In‐depth knowledge about products, process, policies, and practices.
Working understanding of policy contract wording & interpretation.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem-solving skills - Good.

Salary:

$40,500.00 - $80,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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More about this job

Responsibilities

Provides professional client service by phone, email, and written correspondence, answers insurance product inquiries, processes service and policy administration requests, and resolves or escalates issues. Maintains accurate client records, collaborates with stakeholders, supports process and change initiatives, and recommends workflow improvements.

Requirements

Typically requires 2–3 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have in-depth knowledge of insurance products, processes, policies, and practices, an understanding of policy contract wording, and good communication, organization, collaboration, analytical, and problem-solving skills; French is an asset.

Skills

Client Service
Insurance Product Knowledge
Policy Administration
Verbal Communication
Written Communication
Organization
Collaboration
Analytical Skills
Problem-Solving
Data Analysis
Issue Resolution
Change Management
Workflow Improvement
French Language

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Life Assurance
Insurance Products
Policy Holders
Prospects
Infinity Partners
Managing General Agencies
Distributors
Brokers
Creditor Insurance
Policy Administration
Policy Contract Wording
Client Service Requests
Administrative Requests
Client Records
Compliance Requirements
Established Procedures
Escalation Handling
Stakeholder Collaboration
Data Analysis
Reporting
Change Management
Workflow Improvement
Training
French
Telephone Support
Email Support

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Work requirements

Jobs in Canada