Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
Janitor
Farm Boy Inc.
Toronto, ON
$17.95 CAD / hour
Part-time
Ensure all shared and team member spaces are well maintained, including eating areas, washrooms, and locker rooms.
Added 42 mins ago
automotive repair and service shop supervisor
Mr. Lube Canada
Wasaga Beach, ON
Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 42 mins ago
Houseperson
Jobbe
Enfield, NS
Part-time
Punctual and committed, do you want to be part of a close-knit team that shares a clear goal? We are looking for an efficient and hard-working team member to ensure that our room attendants…
Added 42 mins ago
Continuing Care Assistant
Jobbe
Fredericton, NB
Part-time
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion,…
Added 42 mins ago
Waterfront Operations Coordinator
Jobbe
Halifax, NS
Full-time
Serve as the primary point of contact for customer complaints, inquiries, and service concerns; provide courteous assistance, address matters within scope, and escalate unresolved or…
Added 42 mins ago
Continuing Care Assistant
Jobbe
Fredericton, NB
Full-time
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion,…
Added 42 mins ago
DZ Driver [Arborist Apprentice]
The Davey Tree Expert Company
Brantford, ON
Full-time
Operate as an active crew member with supporting ground crew and crew leader.
Added 42 mins ago
Member Service Representative - 12 month term
Jobbe
PE · Montague, PE
Part-time
Member Service Representative - Part-time, 12 month term.
Added 42 mins ago
General Manager
Perspect-IV Fitness Studio
Vaughan, ON
Part-time
Run day-to-day studio operations with a focus on sales outcomes. Own lead response and follow-up, trial conversions, member retention, operational coordination, and selected coaching.…
Added 42 mins ago
Part Time Assistant Manager - SilverCity Newmarket Cinemas
Cineplex
East Gwillimbury, ON · Newmarket, ON · SC Newmarket & Xscape
Part-time
What you need to become a successful member of this Team?
Added 57 mins ago
Team Secretary
Cheswold Park Hospital
Halifax, NS
Contract
South West Yorkshire Partnership NHS Foundation Trust is currently recruiting for a Team Secretary for Core Service at Laura Mitchell.
Added 57 mins ago
Team Secretary
Cheswold Park Hospital
Halifax, NS
Contract
South West Yorkshire Partnership NHS Foundation Trust is currently recruiting for a Team Secretary for Core Service at Laura Mitchell.
Added 57 mins ago
Customer Experience Associate- Campbell River- Future Opportunities
TD
Campbell River, BC
Part-time
…candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this…
Added 57 mins ago
Licensed Practical Nurse
Jobbe
Brookfield, NS
Full-time
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion,…
Added 57 mins ago
Continuing Care Assistant
Jobbe
Halifax, NS
Full-time
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion,…
Added 57 mins ago
Continuing Care Assistant
Jobbe
Dartmouth, NS
Full-time
Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion,…
Added 57 mins ago
DZ Driver [Groundperson / Arborist]
The Davey Tree Expert Company
Hamilton, ON
Full-time
Operate as an active crew member with supporting ground crew and crew leader.
Added 57 mins ago
Claims Assistant I
Jobbe
NL · Newfoundland and Labrador, Canada
$40,300 to $49,300 CAD / year
Full-time
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
Added 57 mins ago
Seasonal Sales Consultant, Douglastown
Bell
Miramichi, NB
Full-time
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes…
Added 57 mins ago
Customer Service Advisor (Bilingual)
CAA Club Group
Vaughan, ON
Full-time
Strong inter-personal skills, empathy, excellent attention to detail, team and customer service oriented.
Added 57 mins ago
Salesforce Solution Architect | Presales
Plative
Canada
Teamwork: Ability to learn quickly and function as a positive, creative member of a collaborative team.
Added 57 mins ago
Service Advisor
Fountain Tire
Sidney, BC
Other
Fountain Tire Sidney, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
Added 1 hour ago
Sprinkler Fitter
Classic Fire + Life Safety
Calgary, AB
Full-time
…people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining…
Added 1 hour ago
Office Administrator
Classic Fire + Life Safety
Kingston, ON
Full-time
Answer general phone inquiries in a professional and courteous manner and direct calls to the appropriate department or team member.
Added 1 hour ago
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
Full-time
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are…

BMO Insurance

Bilingual Customer Support Representative, BMO Insurance

SK, Canada
Saskatchewan, Canada, Canada

Pay: $37,000.00 - $70,000.00
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 15, 2026

Apply About employer

Applications open in a new tab.

Original job description

#bmoinsurance

At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer Support Representative, you will play a key role in supporting clients as they navigate their insurance options. You will provide clear information, guide clients to the appropriate digital tools, and ensure a seamless and efficient experience.

Key Responsibilities:

Engage with BMO bank clients through inbound and outbound channels to support group insurance products.
Provide general information on group insurance products and guide clients to appropriate online resources and tools.
Direct clients to complete their applications through digital platforms, ensuring a smooth and efficient process.
Support the enrollment of customers in travel insurance by guiding them through the required steps and ensuring a seamless client experience.
Meet and exceed performance metrics, including call handling, client experience, and service quality standards.
Utilize internal systems and tools to track interactions and support client follow-ups as needed.
Identify opportunities to enhance the client experience through effective communication and service.
Stay current on BMO Insurance product offerings, market trends, regulatory changes, and competitor activity.
Adhere to all regulatory guidelines and internal policies while ensuring no advisory services are provided.
Ensure accurate documentation of all client interactions in accordance with compliance standards and audit requirements.
Champion BMO’s values and ensure a high standard of integrity and professionalism in every client interaction.

Qualifications & Experience:

English and Bilingual (French/English) proficiency is required.
Previous experience in customer service, sales, or contact center environments is preferred.
Strong communication and interpersonal skills with a client-first mindset.
Ability to clearly explain information and guide clients through processes.
Comfortable using digital tools, CRM platforms, and virtual engagement channels.
Results-oriented with the ability to work in a fast-paced, performance-driven environment.
Growth mindset with a genuine passion for continuous learning and career advancement.
Experience in customer retention, complaint resolution is an asset.

Why Join BMO Insurance?

Be part of a brand new, fast-growing team with strong support from one of Canada’s leading financial institutions.
Competitive compensation, benefits, and incentive structure.
Continuous learning and development opportunities, with access to BMO’s extensive training resources.
A dynamic, inclusive, and collaborative culture where innovation and customer impact are valued every day.

Salary:

$37,000.00 - $70,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

Support BMO bank clients with group insurance information, digital application guidance, and travel insurance enrollment through inbound and outbound channels. Meet service and performance standards, document client interactions accurately, follow regulatory and internal policies, and provide professional, non-advisory support.

Requirements

English and French proficiency is required, along with strong communication and interpersonal skills and the ability to guide clients through processes. Customer service, sales, or contact center experience is preferred; familiarity with digital tools and CRM platforms is expected, while retention and complaint-resolution experience is an asset.

Skills

Bilingual English-French Communication
Customer Service
Client Communication
Inbound and Outbound Call Handling
Digital Client Guidance
Travel Insurance Enrollment
CRM Platforms
Digital Tools
Client Follow-Up
Complaint Resolution
Customer Retention
Regulatory Compliance
Accurate Documentation
Performance Metrics
Interpersonal Skills

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

BMO Insurance
Group Insurance
Travel Insurance
Customer Support
Client Experience
Inbound Calls
Outbound Calls
Digital Applications
Online Resources
Digital Platforms
CRM Platforms
Virtual Engagement
Customer Retention
Complaint Resolution
Regulatory Guidelines
Compliance Standards
Audit Requirements
Call Handling
Service Quality
Performance Metrics
Client Follow-Up
Insurance Enrollment
Non-Advisory Services
Market Trends
Competitor Activity
Bilingual English-French

Report this job