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Added 44 mins ago
WC
compliance lead
Walmart Canada
Saskatoon, SK
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 1 hour ago
AR
Cook
A&W Restaurants
Campbell River, BC
- $21.5 CAD / hour
- Full-time
We encourage candidates to apply through the posting link for priority processing. If the link is not working, you may submit your resume using one of the options below:
Added 1 hour ago
W
compliance lead
Walmart
Saskatoon, SK
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 2 hours ago
SC
Professor, Painting 1 (Part-Time Temporary)
Sheridan College
Oakville, ON
- Part-time
A current resume outlining your exhibition history and teaching experience, and a letter briefly outlining your teaching philosophy in relation to contemporary painting as either a PDF or…
Added 3 hours ago
MA
Cook (Temporary Part-Time)
Muskoka Algonquin Healthcare
Huntsville, ON
- Part-time
Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application…
Added 4 hours ago
GV
Science Teacher
Garden Valley School Division
Winkler, MB
- Full-time
Cover Letter – please identify the bulletin number that you want your application to be considered for in your cover letter.
Added 4 hours ago
CS
Occupational Therapist
Chilliwack School District No. 33
Chilliwack, BC
- Full-time
Interested candidates must submit their application complete with resume, documentation supporting credentials and three professional ref
Added 4 hours ago
SS
Manager, Financial Planning and Analysis
Sooke School District 62
Victoria, BC
- Part-time
Qualified candidates are requested to submit an online application on Make a Future at Makeincluding a cover letter, complete resume, copy of your CPA designation, and copies of any other…
Added 4 hours ago
SC
LTO - 0.2 GRADE 3, DAY 4
Simcoe County District School Board
Barrie, ON
- Contract
Whether you have 5 or more years of permanent contract teaching experience with another board that can be confirmed through your resume and application.
Added 4 hours ago
WC
Payroll Administrator
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
Qualified applicants are invited to submit a resume and cover letter. Please see the Application Process below.
Added 4 hours ago
WC
Expression of Interest - 1.0 FTE - RECE (Registered Early Childhood Educator) at St. John Paul II (K)
Waterloo Catholic District School Board
Kitchener, ON
- Full-time
External applicants must include a cover letter and resume. Internal applicants, including those on the RECE supply list are not required to submit a cover letter and resume.
Added 4 hours ago
DE
Civil Design Project Manager
Davis Engineers
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
To apply for this position, please complete our online application and submit your resume. DES will contact you if additional information is required.
Added 4 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 1 Homeroom
York Region District School Board
Markham, ON
- Full-time
If you are an internal YRDSB employee, please be sure to include all of your previous teaching experiences in your application as well as two (2) references one of which must be a YRDSB…
Added 5 hours ago
SD
Director of Estimation and Preconstruction
SAWW Developments
Vancouver, BC
- Full-time
Added 5 hours ago
SS
Spanish Teacher
Speak Spanish Academy
Oakville, ON
- Part-time
Please submit your résumé, teaching qualifications, and a brief introduction outlining your experience, preferred age groups, and availability.
Added 5 hours ago
B
Year-Round Landscaper (Guaranteed 40 hours per week!)
Boardwalk
AB · Edmonton, AB
- Full-time
Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the…
Added 5 hours ago
Business Analyst
Public Service Delivery
Winnipeg, MB
To be considered for this competition you must submit an application form. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a…
Added 5 hours ago
Legal Administrative Assistant
Manitoba Justice
Brandon, MB
To be considered for this competition you must submit a resume.
Added 5 hours ago
CN
Psychologist
Colibri NeuroWellness
Waterloo, ON
- Part-time
Please submit your resume/CV through Indeed with a cover letter.
Added 5 hours ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
This is an in-office position five days a week to best support your success, allowing for focused mentorship, training, and personal coaching
Added 7 hours ago
VC
ESL Teacher (Substitute - On Call)
VanWest College
Vancouver, BC
- $25 to $26 CAD / hour
- Part-time
Please submit both a resume and cover letter detailing how your qualifications and experience relate to the position.
Added 7 hours ago
GO
Casual – Midwife
Government of Nunavut
NU · Nunavut, Canada
- Temporary
The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. The ability to communicate in more than one
Added 7 hours ago
GO
Casual – Community Health Nurse, Public Health Nurse
Government of Nunavut
NU · Nunavut, Canada
- Temporary
…of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. The…
Added 7 hours ago
GO
Casual – Nurse Practitioner
Government of Nunavut
NU · Nunavut, Canada
- Temporary
The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. The ability to communicate in more than…
Added 8 hours ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time

Closed listing

BMO Insurance

Bilingual Customer Support Representative, BMO Insurance

SK, Canada
Saskatchewan, Canada, Canada

$37,000.00 - $70,000.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $37,000.00 - $70,000.00
Job type: Full-time
Closing date: Sep 23, 2026
Posting language: English
Posted: Aug 24, 2026

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Original job description

Archived listing. The details below describe a past opening.

#bmoinsurance

At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer Support Representative, you will play a key role in supporting clients as they navigate their insurance options. You will provide clear information, guide clients to the appropriate digital tools, and ensure a seamless and efficient experience.

Key Responsibilities:

Engage with BMO bank clients through inbound and outbound channels to support group insurance products.
Provide general information on group insurance products and guide clients to appropriate online resources and tools.
Direct clients to complete their applications through digital platforms, ensuring a smooth and efficient process.
Support the enrollment of customers in travel insurance by guiding them through the required steps and ensuring a seamless client experience.
Meet and exceed performance metrics, including call handling, client experience, and service quality standards.
Utilize internal systems and tools to track interactions and support client follow-ups as needed.
Identify opportunities to enhance the client experience through effective communication and service.
Stay current on BMO Insurance product offerings, market trends, regulatory changes, and competitor activity.
Adhere to all regulatory guidelines and internal policies while ensuring no advisory services are provided.
Ensure accurate documentation of all client interactions in accordance with compliance standards and audit requirements.
Champion BMO’s values and ensure a high standard of integrity and professionalism in every client interaction.

Qualifications & Experience:

English and Bilingual (French/English) proficiency is required.
Previous experience in customer service, sales, or contact center environments is preferred.
Strong communication and interpersonal skills with a client-first mindset.
Ability to clearly explain information and guide clients through processes.
Comfortable using digital tools, CRM platforms, and virtual engagement channels.
Results-oriented with the ability to work in a fast-paced, performance-driven environment.
Growth mindset with a genuine passion for continuous learning and career advancement.
Experience in customer retention, complaint resolution is an asset.

Why Join BMO Insurance?

Be part of a brand new, fast-growing team with strong support from one of Canada’s leading financial institutions.
Competitive compensation, benefits, and incentive structure.
Continuous learning and development opportunities, with access to BMO’s extensive training resources.
A dynamic, inclusive, and collaborative culture where innovation and customer impact are valued every day.

Salary:

$37,000.00 - $70,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

About employer

More about this job

Responsibilities

Support bank clients with group insurance products through inbound and outbound channels. Guide clients toward digital tools for applications and enrollment while meeting performance and quality metrics.

Requirements

Requires proficiency in both English and French with a strong client-first mindset. Previous experience in customer service or contact centers is preferred, along with comfort using CRM platforms.

Skills

Bilingualism
French Proficiency
English Proficiency
Customer Service
Contact Center Operations
CRM Platforms
Communication Skills
Interpersonal Skills
Complaint Resolution
Customer Retention
Digital Tool Proficiency

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Group Insurance
Travel Insurance
Financial Services
BMO Insurance
CRM
Customer Experience
Call Handling
Compliance Standards
Audit Requirements
Regulatory Guidelines
Digital Platforms
Virtual Engagement
Insurance Enrollment

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