Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 19, 2026

Hiring at a glance

View jobs

Open jobs: 1,797
Employers: 494

Advertised starting pay

Average starting payCAD / hour: $19.62Across 231 listings
Average starting payCAD / year: $45,905Across 47 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%132 listings
On-site: 91%1,632 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (228), Farm Boy Inc. (187), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Customer Service Representative
R W Tomlinson
Ottawa, ON
We are seeking a motivated and versatile Customer Service Representative to provide exceptional customer service while supporting key operational functions. This hybrid role is primarily…
Customer Service Representative
FortisBC
Trail, BC
…energy, natural gas, electricity and propane to 1.3 million…
Customer Service Associate
Dempsey Corp Canada
Toronto, ON
$40,000 to $48,000 CAD / year
Full-time
Dempsey is looking for a capable, motivated individual to join our Customer Care & Service Delivery team.
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Customer Service Representative
Circle K
New Glasgow, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Overnight Customer Service Representative
Circle K
NS · McLellan's Brook, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Overnight Customer Service Representative
Circle K
Bouctouche, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Customer Service Representative
Circle K
St. John's, NL
Temporary
As a Customer Service Representative, You Will Enjoy
Customer Service Representative (Motivator) - Saint John McAllister
GoodLife Fitness
Saint John, NB
Part-time
Who is a Customer Service Representative (Motivator)?
Customer Service Representative
Allredi
Laval, QC
Full-time
The Customer Service Representative is responsible for responding to customer inquiries and ensuring all customer needs are met in a timely and professional manner. Typical inquiries…
Customer Service Representative
Linamar Corporation
Salford, ON
Full-time
The Customer Service Representative role is essential in providing top-tier support for all Salford products and assisting customers with their needs. This role requires passion for helping…
Customer Service Representative - Speedy Glass
Belron
Nanaimo, BC · Speedy - North Nanaimo
Full-time
Customer Service Representative (Calgary South)
Trail Appliances Ltd.
Calgary, AB
Full-time
As a Customer Service Representative you will be the first point of contact, creating a positive and lasting impress
Customer Service Representative
U-Haul
Oshawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Customer Service Representative
RST Sunbury Transport
Saint John, NB
Full-time
The successful candidate will be a key contributor to fulfilling our customers’ requirements in order to maintain satisfactory levels of service; this position will provide integral support…
Customer Service Representative
Circle K
Fredericton, NB
Temporary
As a Customer Service Representative, You Will Enjoy
Customer service associate
RONA
Blainville, QC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Customer Service Representative
Circle K
Truro, NS
Temporary
As a Customer Service Representative, You Will Enjoy
Overnight Customer Service Representative (Motivator) – Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
Part-time
Who is a Customer Service Representative (Motivator)?
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
MB · Manitoba, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Customer Service Representative
Farm Boy Inc.
Aurora, ON
$17.6 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NT · Northwest Territories, Canada
Full-time
At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a…
Customer Service Representative
Splash N Learn Swim School Inc
Barrie, ON
Up to $18.5 CAD / hour
Customer Service Representative - Challenger (Cambridge)
Challenger Motor Freight Inc.
Cambridge, ON
$45,000 CAD / year
Full-time

BMO Insurance

Bilingual Customer Support Representative, BMO Insurance

MB, Canada
Manitoba, Canada, Canada

Pay: $36,600.00 - $67,500.00
Job type: Full-time
Apply by: Oct 11, 2026
Posting language: English
Posted: Aug 12, 2026

Apply About employer

Applications open in a new tab.

Original job description

#bmoinsurance

At BMO Insurance, we are continuing to expand our reach and enhance the client experience through innovative service offerings. As a Customer Support Representative, you will be part of a dynamic, high-performing team supporting bank clients with their group insurance needs. This role offers an exciting opportunity to contribute to a growing area of the business while building valuable experience within one of Canada’s leading financial institutions. As a Bilingual Customer Support Representative, you will play a key role in supporting clients as they navigate their insurance options. You will provide clear information, guide clients to the appropriate digital tools, and ensure a seamless and efficient experience.

Key Responsibilities:

Engage with BMO bank clients through inbound and outbound channels to support group insurance products.
Provide general information on group insurance products and guide clients to appropriate online resources and tools.
Direct clients to complete their applications through digital platforms, ensuring a smooth and efficient process.
Support the enrollment of customers in travel insurance by guiding them through the required steps and ensuring a seamless client experience.
Meet and exceed performance metrics, including call handling, client experience, and service quality standards.
Utilize internal systems and tools to track interactions and support client follow-ups as needed.
Identify opportunities to enhance the client experience through effective communication and service.
Stay current on BMO Insurance product offerings, market trends, regulatory changes, and competitor activity.
Adhere to all regulatory guidelines and internal policies while ensuring no advisory services are provided.
Ensure accurate documentation of all client interactions in accordance with compliance standards and audit requirements.
Champion BMO’s values and ensure a high standard of integrity and professionalism in every client interaction.

Qualifications & Experience:

English and Bilingual (French/English) proficiency is required.
Previous experience in customer service, sales, or contact center environments is preferred.
Strong communication and interpersonal skills with a client-first mindset.
Ability to clearly explain information and guide clients through processes.
Comfortable using digital tools, CRM platforms, and virtual engagement channels.
Results-oriented with the ability to work in a fast-paced, performance-driven environment.
Growth mindset with a genuine passion for continuous learning and career advancement.
Experience in customer retention, complaint resolution is an asset.

Why Join BMO Insurance?

Be part of a brand new, fast-growing team with strong support from one of Canada’s leading financial institutions.
Competitive compensation, benefits, and incentive structure.
Continuous learning and development opportunities, with access to BMO’s extensive training resources.
A dynamic, inclusive, and collaborative culture where innovation and customer impact are valued every day.

Salary:

$36,600.00 - $67,500.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply About employer

More about this job

Responsibilities

Support bank clients with group insurance needs through inbound and outbound channels. Guide clients toward digital tools for applications and enrollment while meeting performance metrics.

Requirements

Requires proficiency in both English and French. Previous experience in customer service or contact centers is preferred, along with a results-oriented mindset.

Skills

Bilingualism
Customer Service
Contact Center Operations
CRM Platforms
Complaint Resolution
Customer Retention
Digital Tool Proficiency
Communication Skills
Interpersonal Skills

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Incentive Structure

Visa sponsorship

Not detected in the job text

Keywords

Group Insurance
Bilingual
Financial Services
Customer Support
CRM
Travel Insurance
Compliance
Client Experience
Call Handling
BMO Insurance

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