Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 3 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 3 mins ago
B
Live-in Resident Manager
Boardwalk
Calgary, AB
- Full-time
Must live on site (60% rental discount) · Successful applicants must have a flexible schedule and be available to work evenings and weekends
Added 3 mins ago
Retail Store Manager
Fire & Flower Inc.
North Bay, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 18 mins ago
SD
Beauty Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
- Part-time
Always put the Customer first and provides superior customer service
Added 33 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 33 mins ago
WC
Job Profile Name (CAN) Directs Store Delivery Associate
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 33 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 33 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 33 mins ago
AC
Gérant(e) de magasin- ACT
Alimentation Couche-Tard
Longueuil, QC · Saint-Hubert, QC
- Full-time
…of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 33 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 48 mins ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
…simplifier l’exposition de points de terminaison par les équipes de service au moyen de nos passerelles, ainsi que l’utilisation directe des fonctionnalités d’API de base de notre…
Added 48 mins ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
…simplifier l’exposition de points de terminaison par les équipes de service au moyen de nos passerelles, ainsi que l’utilisation directe des fonctionnalités d’API de base de notre…
Added 48 mins ago
SH
Secretary 3 - Clinical Health Psychology - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Administrative Manager of Clinical Health Psychology the incumbent provides secretarial services to the staff psychologists and residents in Clinical Health…
Added 48 mins ago
GC
Sr. Full Stack Engineer
Game Companies
Montreal, QC
- Full-time
As a Senior Full-Stack Engineer on the Unified Ads Platform team, you'll own the service layer where advertiser and publisher entities live. Campaigns and budget caps, applications and ad…
Added 48 mins ago
Y
Project Manager - Remediation
YORK1
Vaughan, ON
- Other
The Senior Project Manager is responsible for overseeing the planning and implementation of an entire project through estimating, managing costs, sourcing suppliers, and project closeout.…
Added 48 mins ago
AU
Security Professional
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
The ideal candidate will demonstrate strong attention to detail, excellent communication and customer service skills, and the ability to remain professional and composed while working…
Added 48 mins ago
OW
Store Manager/ Licensed Optician - Chinook
Oscar Wylee
Cereal, AB
- Full-time
Join our team as a Licensed Optician/ Store Manager, where you will dispense customers prescriptions alongside you should ensure customers receive a blend of professional eye care and…
Added 48 mins ago
CC
Specialist, Relay For Life Youth, Fundraising
Canadian Cancer Society
Toronto, ON
- $52,000 to $54,000 CAD / year
- Full-time
At least 1 – 2 years of customer service, fundraising, and/or sales experience.
Added 48 mins ago
DR
Sales Development Manager
DMC Recruitment Group
Maple Ridge, BC
- Full-time
Collaborate with customer service, marketing and operations to deliver on commitments.
Added 48 mins ago
W
Technical Manager – EAF Steelmaking
WelcometoSSM
ON · Algoma, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
Added 48 mins ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
…continuous improvement. We are seeking a highly analytical and customer-focused National Sales Excellence Manager to support our National Sales team in delivering exceptional value to key…
Added 48 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Resources roles as required, helping to maintain continuity of service during absences, periods of increased workload, or other operational needs. This includes supporting key HR processes…
Added 1 hour ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Are you a dynamic sales professional with a passion for technology and a talent for building strong customer relationships? In this unique role at SaskTel, you’ll serve as a Strategic…
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fort St. John, BC
- Full-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SJ
Patient Care Unit Clerk
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
-Demonstrates excellent customer service skills by acting in a respectful compassionate manner

BMO

Account specialist, High Value at Risk (HVAR)

PE, Canada
Prince Edward Island, Canada, Canada

$45,000.00 - $100,000.00 · Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $45,000.00 - $100,000.00
Job type: Part-time
Experience: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Posting language: English
Posted: Oct 28, 2026

Original job description

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.

Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Develops and maintains long-term, profitable relationships and expands share of wallet.
Addresses the more complex escalated customer requests and transactions.
Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
Handles incoming calls in an informed, professional, and efficient manner.
Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
Sends out client communications, processes transactions and interacts with internal stakeholders to ensure customer needs are met.
Integrates marketing promotions and programs into customer conversations as appropriate.
Provides advice and guidance to assigned business/group on implementation of solutions.
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests.
Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
Manages all transactions related to customer calls or refers to appropriate internal business groups.
Escalates complex or unresolved customer situations to managers as required.
Completes required documentation to ensure customer’s requests are accurately processed.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Leads/participates in the design, implementation and management of core business/group processes.
Supports the development and promotion of a business/group program.
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
Delivers exceptional customer service that builds trust through expertise, responsive service and support.
Follows documented policies and procedures to execute transactions, activities and processes.
Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
Maintains the confidentiality of customer and Bank information.
Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
Focus may be on a business/group.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good.
Knowledge of BMO products and services - Good.
Knowledge of competitive marketplace and trends in product offerings.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.

Salary:

$45,000.00 - $100,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Apply on LinkedIn About employer

More about this job

Responsibilities

Reviews delinquent and high-risk accounts, advises customers on payment and collections strategies, and executes loss-mitigation solutions to maximize recovery while protecting the Bank’s interests. Handles customer transactions and escalations, analyzes account data, supports collections teams through coaching and reporting, and contributes to process improvements and strategic initiatives.

Requirements

Typically requires 3–5 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience. Candidates should have consumer collections and credit knowledge, familiarity with applicable collections laws and financial products, and strong communication, collaboration, analytical, problem-solving, and influencing skills.

Skills

Consumer Collections
Credit Knowledge
Collections Strategies
Loss Mitigation
Negotiation
Customer Service
Relationship Management
Analytical Skills
Problem Solving
Verbal Communication
Written Communication
Collaboration
Influencing
Data Analysis
Reporting
Coaching and Training

Benefits

Health Insurance
Tuition Reimbursement
Accident Insurance
Life Insurance
Retirement Savings Plans
Performance-Based Incentives
Discretionary Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Consumer Collections
Credit
Delinquent Accounts
High-Risk Accounts
Collections Strategies
Loss Mitigation
Loan Modification
Liquidation
Default Alternatives
Foreclosure Alternatives
Payment Strategies
Debt Recovery
Credit Collection Disputes
Customer Service
Relationship Management
Negotiation
Risk Management Framework
Regulatory Compliance
Customer Confidentiality
Account Analysis
Data Analysis
Reports and Dashboards
Process Improvement
Vendor Management
Quality Audits
Coaching and Training
Stakeholder Collaboration
BMO Products and Services

Report this job

Work requirements

Jobs in Canada